Gabby Gay MSPM
Education
Bachelor’s Degree: Lifespan Care Administration
The University of Oklahoma
Master’s of Science in Project Management
Liberty University
WORK EXPERIENCE:
PMO Senior Lead Project Manager (RMS)
• Supervise and mentor Project Management Office (PMO) team, including Project Managers, Business Analysts (BAs), and Technical Writers.
• Direct sprint management activities, ensuring efficient project execution and delivery.
• Manage the portfolio roadmap, aligning project goals with organizational objectives.
• Provide regular reporting to board members and executives on project progress and key metrics.
• Facilitate collaboration and communication between cross-functional teams to drive project success.
• Ensure feature and software requirements meet architectural standards and business requirements.
• Oversee resource allocation and budget management for multiple projects within the portfolio.
• Implement and maintain best practices and methodologies to optimize project management processes.
• Conduct performance evaluations and provided feedback to team members for continuous improvement.
• Develop and maintained relationships with stakeholders to ensure project alignment with business needs and priorities. PMO Project Manager (Trnscnd Holdings)
• Utilized a combination of Scrum and Agile methodologies to plan and execute software system projects, ensuring alignment with organizational objectives and timely delivery of project deliverables.
• Implemented Lean Six Sigma practices to identify process inefficiencies and spearheaded initiatives resulting in a 50%-60% reduction in overall employee labor across all departments.
• Prioritized company projects based on strategic goals, effectively allocating resources and managing dependencies to maximize project success.
• Led development teams throughout the project lifecycle, fostering collaboration, and ensuring adherence to project timelines and quality standards.
• Collected and analyzed feedback data, identifying common trends and areas for improvement to enhance project performance and stakeholder satisfaction.
• Facilitated meetings with upper-level management to provide project updates, solicit feedback, and obtain timely decisions on project deliverables.
• Prepared comprehensive project plans, progress updates, and performance statistics for stakeholders, ensuring transparency and alignment with project objectives.
• Generated statistics and charts for board reports and project portfolio, providing key insights into project performance and contributing to informed decision-making.
• Reviewed and monitored weekly and monthly Key Performance Indicators, identifying trends, analyzing variances, and implementing corrective actions to optimize project performance and team productivity. COVID-19 Response Coordinator (Paycom)
• Managed software system projects and process improvement initiatives across all locations in the United States, ensuring alignment with company objectives and strategic goals.
• Improved and standardized communication processes through in-depth analysis, leading to enhanced efficiency and consistency in information dissemination.
• Created comprehensive process documents and flow charts for COVID response efforts, adapting to situational needs and HR policies to ensure effective crisis management.
• Coordinated daily response efforts for the team, overseeing tasks, allocating resources, and ensuring timely and effective execution of project deliverables.
• Participated in user testing for COVID reporting systems, providing valuable insights for system optimization and user experience enhancement.
• Currently developing process documents and flow charts for Worker’s Compensation procedures, aimed at streamlining processes and ensuring compliance with regulatory requirements.
• Actively enhancing Worker’s Compensation communication channels through analysis and standardization efforts, with the goal of improving clarity and accessibility for all stakeholders.
• Implemented automation and process improvement initiatives resulting in a 35% reduction in overall employee labor, demonstrating a commitment to efficiency and cost-effectiveness. Associate Implementation Project Coordinator (Paycom)
• Prioritize and assess task requirements, considering individual team members' skills and performance levels and assign tasks accordingly to optimize team productivity
• Ensure timely completion of assigned work on a monthly basis
• Address questions and resolve issues promptly
• Create and improve tracking systems for accurate reporting, communication, and project coordination within the team
• Compile and update monthly reports
• Develop standardized forms of communication through analysis of communication methods
• Oversee multiple projects simultaneously to enhance team performance
• Establish and set standards for team performance metrics
• Participate in user testing and development to refine new workflow systems Statistical Research Specialist III (State of Oklahoma)
• Provided administrative support through task assignment, meeting scheduling, and process enhancement
• Developed an assignment tracking system using Excel
• Managed confidential employment data for the state of Oklahoma
• Compiled data using Excel and diverse research databases, and uploaded batch data
• Ensured data validation for utilization in state-funded projects REFERENCES ARE GIVEN UPON REQUEST
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CONTACT
SKILLS:
• Proficient in project planning and team
management
• Skilled in cross-functional team
coordination
• Capable in crisis management
situations
• Proficient in project methodologies:
Scrum, Agile, Waterfall, Lean Six
Sigma
• Advanced proficiency in Microsoft
Office and Google Workspace
• Proficient in Power BI tools
• Experienced in CSS, Python, SQL,
Java, and VB
• Strong organizational and
documentation skills