Direct Support Retail Sales
Resume:
Rachel Spence
Anderson, CA *****
**********@*****.***
I spent the first part of my adult life as a Christian missionary traveling throughout South America spreading hope and helping others. Upon returning to the US I knew whatever career I chose it would be people oriented, helping people preferably. I have spent the last ten years working in various jobs all of which helping others and helping me grow into woman I am today - ready to work. I am a hard worker and even at 37 years old I have no problem starting at the bottom. I take directions well.
I promise you won’t be disappointed if you take a chance and hire me. I think I might even surprise you. Willing to relocate: Anywhere
Work Experience
Hostess/Server
Acacia House by Chris Cosentino-Saint Helena, CA
October 2021 to August 2022
I greeted and sat guests, I took reservations, scheduled large parties/events and daily planned out the seating chart and gave the servers their sections. I also became the trainer for all new hostess hires. As a hostess I recognize that the entire front of the house works as a team, so in addition to my hostess responsibilities I also did a lot of bussing, serving and banquets. Caregiver
Napa-Napa, CA
January 2018 to May 2018
I helped 2 elderly women with their daily appointments and activities. I helped them with their daily activities such as meal preparation, toileting, medications, etc. And because of my services to them, they were able to remain independently in their own homes. I also took care of their pets.
Direct Support Professional
Lynn and Darla Supported Living-Napa, CA
March 2017 to August 2017
Contact- 866-***-**** I oversaw the daily activities of a man with severe developmental disabilities. I helped with meal preparation, medication administration, toileting, bathing, dressing and I also made sure he enjoyed our time together.
Direct Support Professional
Dungarvin-Santa Rosa, CA
September 2015 to March 2016
Supervisor: Gina Chavez 707-***-**** I worked at a day program and assisted with all daily activities such as learning to conduct themselves appropriately in public. Feeding, toileting and just having an all around good time. Tasting Room Associate/Retail Sales
Lucero Olive Oil-Napa, CA
August 2015 to December 2015
Supervisor: Damian Crane 530-***-**** Responsibilities- I led tastings to large group events and small parties, including cashier and shipping.
House Cleaner
Shore Clean-Neptune City, NJ
March 2015 to August 2015
Supervisor: Bill Maciunski 1-888-***-**** or 908-***-**** shorecleannj.com Responsibilities: cleaned houses, apartments, commercial properties.
Vacuumed, swept, dusted, mopped, washed windows, pressure washed outside surfaces (Windows, houses, etc.).
Intake Coordinator
The Dream Center-Los Angeles, CA
June 2014 to April 2015
Supervisor: Bryan Mayes 213-***-**** Responsibilities: Daily in-person and phone interviews, processed all clients belongings, data entry, customer service, made sure all those in need of immediate shelter or safety had a place to go.
Direct Support Professional
Las Trampas Inc-Walnut Creek, CA
January 2012 to February 2013
Supervisor: Marilynn Hudson 925-***-**** Responsibilities I helped run a group home with 6 developmentally disabled men.
I prepared meals, bathed and clothed them, helped them with their daily activities/ISP's, administered medication and most importantly we had a good time. Accomplishments: I loved these guys like they were my own family, and we learned to “live” together. Education
Certification
Napa Valley College - Napa, CA
January 2012
certification
American River College - Sacramento, CA
January 2008
Diploma
Napa High School - Napa, CA
June 2002
Skills
• Daily living activities assistance Dining room support Basic housekeeping Client transportation Merchandising Restocking
Cash handling Order packaging Product sales
Facilities maintenance Office cleaning Cleaning and sanitizing Bilingual- English Spanish (5 years)
• Hostess
• Restaurant Server
• Busser
• Developmental Disabilities Experience
• Food Preparation
• Residential Cleaning
• Retail Sales
• Animal Care
• Medication Administration
• Kitchen Experience
• Home Care
• Communication Skills
• Professional and Passenger Driving (3 years)
• English
• Phone etiquette
• Bilingual
• Sales
• Cash handling
• Night audit
Languages
• Spanish - Fluent
Certifications and Licenses
Driver's License
Food Handler Certification
Assessments
Food service: Customer situations — Proficient
November 2022
Identifying and addressing customer needs in a food service setting Full results: Proficient
Work style: Conscientiousness — Proficient
July 2024
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Customer focus & orientation — Proficient
August 2021
Responding to customer situations with sensitivity Full results: Proficient
Front desk agent (hotel) — Proficient
September 2022
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Retail customer service — Proficient
November 2022
Responding to customer situations in a retail setting Full results: Proficient
Work style: Reliability — Proficient
September 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Attention to detail — Proficient
August 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
As you can see there are some gaps between jobs… And there are jobs I didn’t even mention…
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