Customer Service Representative
Resume:
R E M O T E P R O F E S S I O N A L / C U S T O M E R
S E R V I C E R E P R E S E N T A T I V E .
N I C K A L W I L S O N
N
CRM Tools Management
Excellent Customer Service Skills
Excellent Verbal and Written Communication
Skills
Ability to Multitask Effectively
Microsoft Tools Management
Database Management
Problem-Solving
Computer Literacy
Excellent organization and Time Management
Skills
Trained Remote Professional
I am a qualified and professional Customer Service Representative/ Trained Remote Professional with over five years of experience in customer service, Appointment Setting, CRM tools Management. Strong creative and analytical skills, Microsoft tools Management, Excellent communication Skills, Team player with an eye for detail. S K I L L S
Profile
E D U C A T I O N
Cedric Titus School
2002 - 2007
HIGH SCHOOL
Jamaica School of FirstAid and
Practical Nursing.
2007 - 2009
CREDITED CERTIFICATE
E X P E R I E N C E
Teleperformance
Tashuva Wellness
2019 -2021
2021 - 2022
CUSTOMER SERVICE REPRESENTATIVE
Database administration, Calendar Management, Appointment Setter.
Outbound and Inbound Calls
Database Management
Managing Executtive Accounts
PRACTICAL NURSING ASSISTANT
Database administration
Appointment Setter
Customer Service Representative
Calendar Management
Sandals Resort International
2022 - 2024
CUSTOMER SERVICE REPRESENTATIVE
Database Management
Calendar Management
Microsoft tools
Appointment Setter
Outbound and Inbound Calls
CRM tools Managem
Lot 107 Monarch Drive
Duncans Hill
Duncans
Trelawny
Jamaica WI
*****************@*****.***
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