Medical Assistant Patient Care

Lataisha Grant

Arlington, TX ***** • 817-***-****• ***************@*****.***

CERTIFIED MEDICAL ASSISTANT with 26 years of experience in Primary care, Family practice and Internal medicine in providing dependable superior patient care. Established record of reliability and creating positive rapport with patients, family and staff. Dedicated to providing empathetic, patient focused care. Passion for mentoring with a focus on patient safety. Demonstrated kindness and compassion in all patient interactions. E x p e r i e n c e

CERTIFIED LEAD MEDICAL ASSISTANT/ VILLAGE MEDICAL/ APRIL 2022- FEBRUARY 2024 Participated in patient care activities including but not limited to rooming, obtaining vital signs, patient histories, laboratory specimens administering vaccinations and medications. Authorized prescription refills as directed by providers while following clinical procedures. Monitored patient schedules and clinical inboxes to ensure patient needs are addressed promptly. Ensured appropriate onboarding and orientation of new clinical support staff. Managed ongoing training and development needs including clinical assessment and involvement in the hiring process.

Performed quality controls and equipment checks.

Provided instruction guidance to patients regarding medication and dietary requirements. Administrative duties, which included ordering inventory supply and stock maintenance. Maintained patient’s records using EMR software in accordance with HIPPA. CERTIFIED MEDICAL ASSISTANT /USMD/ SEPTEMBER 2017 – APRIL 2022 Performed all duties of a Medical Assistant at an expert level. Dedicated time to clinic metrics/ initiatives as assigned by clinic leadership to support and rive workflow and process improvement within the clinic. Recorded patient care documentation in the medical record accurately and in a timely manner. Coordinated patient care as directed by provider and policies/procedures. Operated diagnostic equipment, administered medications, and blood specimens via venipuncture. CMA/BAYLOR SCOTT & WHTIE/DALLAS, TX DECEMBER 2016-2017 Performed all duties of a Medical Assistant at an expert level. Dedicated time to clinic initiatives as assigned by clinic leadership to support and rive workflow and process improvement within the clinic. Organized exam and patient room according to policies and procedures and prepared patient for examination Recorded patient care documentation in the medical record accurately and in a timely manner. Organized the clinical environment and provided support in patient care situations. Trained and mentored other MA’s including assisting with documentation questions. Coordinated patient care as directed by provider and policies/procedures. Operated diagnostic equipment, administered medications, and blood specimens via venipuncture. Performed administrative duties including Telephone and in-person screening, intake and gathering of information.

CERTIFICATION AND LISCENSES

CERTIFICATE IN MEDICAL ASSISTANT

NATIONAL EDUCATION CENTER BRYMAN CAMPUS-CHICAGO, IL 1993 CURRENT BLS EDUCATION CERTIFICATION

CURRENT MEDICAL ASSISTANT CERTIFICATION