Customer Service Hha Cna

Fw: ****.********@*****.***

* *******

Jean Fleurime <****.********@*****.***> Fri, May 19, 2023 at 4:02 PM To: *************@*****.*** <*************@*****.***> ERNISE LOUIS

Certified HHA CNA

6541 racquet club

Lauderhill FL 33319

954-***-**** ************@*****.***

EDUCATION

FTC 2020

HHA CNA

Atlantic Technical College 2018

CHEF

Professional Experience

Customer Service

· Check to ensure that appropriate changes were made to resolve customers' problems.

· Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

· Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

· Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

Resolved Customers’ billing complaints

Received payment by cash, check, credit cards and automatic debits

Stocked shelves and take inventory

EMPLOYMENT EXPERIENCE 2018

UNIFIRST COPORATION

PICKUP PRODUCTION

Resolved Customers’ billing complaints

Received payment by cash, check, credit cards and automatic debits Stocked shelves and take inventory

Skills

English Language Creole and French

Customer and Personal Service Reading

Comprehension

References Available Upon Request

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