Otis W. Smith Jr.
*** ********* **** ******** **** 43207
Home: 614-***-**** Cell: 614-***-****, ***************@*****.***
Professional Overview:
I have worked in many managerial setting. I have supervised people of all races and nationalities. I speak enough Spanish to communicate. I know enough sign language to communicate with the deaf community. I have supervised as many as 250 employees. I am a very analytical person. I get the facts before I react. I have created and implemented numerous programs and ideas.
Skills and Technical Knowledge:
I can understand sign language
I can speak emergency Spanish
I can properly operate all cleaning equipment
I can operate word doc I can develop a spreadsheet
I am great with computers
I have developed and implemented employment strategies
I can write grants and Service Plans
Have public speaking experience
Have developed Individual service Plans
Have supervised up to 250 employees
Have developed Job search skill and employment plans
Education: Bachelors Degree from Central State University in Industrial Technology/ Industrial Arts. Graduated 1986
Accomplishments:
Member of Phi Beta Sigma Fraternity Incorporated
Certified CPI instructor
Certified CPR and First Aid instructor
Director of Operations for Best of Friends Home Care 2018 -2024
I supervise 120 staff and 5 Supervisor
I taught all of the classes such as CPI First Aid and CPR with certification in both
I ran payroll every week correcting mistakes and watching our overtime
I hired disciplined and fired staff
I made sure ADP was set for all staff
I created a data base that tracked monthly communication with Guardians
I helped with staff scheduling and filling shifts as needed
I helped take individuals to appointments and any other supports needed
I did all ISP and Daley Documentation for new individuals and yearly Docs
Checked staff time clocks each week and communicated with staff if there were any discrepancies
On call 24 hours a day
Experience: June 2008 – 2018
Program Director at Consumer Support Services:
Supervising 3 Management staff and 2 Deaf Management staff
Writing Individual Service Plan for 23 consumer every 90 days
Implement Programs and Policies and Procedures
Hire and Terminate staff
Enrolling consumers in employment programs and school
Writing and implementing behavior plans
Creating comprehensive goals and objectives
Evaluated and determine wage increases
Maintain a positive work environment
Teach new staff Philosophies of mental health a 3 hour class
Responsible for training all new employees and recruiting conducting open interview, and checking resumes. I teach Philosophies of child care MUI and incident report training Philosophies of DD services, and certified to teach First Aid and CPR. I also talk to employees about employment issues. I also retrain all current employees
yearly.
Supervisor Dove Building Services November 2003 – June 2008
Supervised staff of 5 employees and 1-Day Porter
Coordinated all job duties
Supervised Construction Cleanup
Coordinated and implemented all special projects Gym floor and Waxing and heavy cleaning
Developed workload and schedules
Responsible for hiring and firing employees
Can effectively operate all cleaning equipment and train staff.
Have worked with a KY vac system and traditional janitorial supplies
I have great communication skills and can supervise multiple assignments.
Teen Success Director for The Salesian Boys and Girls Club June 2000-2003 February
Supervised staff of the teen center
Developed and implemented recreation, social, and artistic programing.
Hired and fired staff.
Monitored program quality control
Kept a census report of attendance and participation
Directed the summer youth employment program
Created a job bank of employers for the summer youth employment program
Maintained employer relationships
Completed payroll and paid the youth
Check on quality of work
Teaching Job Search Skills
Resume writing and proper work attire
Career Developer Center of Vocational Alternatives COVA February 1995 – June 2000
Teach job search skills training
Job Coaching
Develop employer job bank
Maintain employer relationships
Teach interview skills and proper dress
Transport to all interviews
Training on employment readiness and Job Skills training
Monitor improvement and complete performance reviews
Worked with youth Severe Emotional Behavior at Alumcreast High School
Worked with homeless men and women at the Men’s Shelter and Safe haven
Thank You, Otis W. Smith Jr.