Victoria Woods, CPP
Houston, Texas 678-***-**** **********@*****.***
Payroll Manager
Degreed and certified payroll professional with over 25 years of experience and extensive knowledge of regulatory tax and administrative needs for a payroll system. Proficient with various payroll software platforms analyzing payroll data to find errors and establish proper levels of benefits with the ability to seamlessly evolve with technologies and provide process improvements on assignments.
Professional Experience & Software Skills
Payroll Administration
Employee Relations
Tax Research/Planning
Account Management
Overtime Calculation
Regulatory Compliance
Master Tax
Tax 1099
Payroll Tax/Audits
Benefits Set-up
Web-Based Payroll
Expense Reports
PeopleSoft 9.2
QuickBooks Pro
Financial Reconciliation
Performance Management
Staff Training/Development
Accounting/Payroll Software
Microsoft: Excel, Word, PowerPoint, and Outlook
Employment History
Core tech dba JobsRUs (Remote) – Atlanta, GA 10/2022 to 3/2023
Payroll Tax Analysis III
Analyzes multi-state payroll tax data and performs calculations, and ensures that payroll information is reported to federal, state and local agencies as may be required.
Weekly administration of payroll tax activities (federal, state, local withholdings) for assigned legal entities including distributions of tax remittances according to tax jurisdiction guidelines.
QA W2 corrections and reissues
Analyze financial data and provide input to the Payroll Tax Manager
Design, document, and review payroll tax processing procedures
Work with the Payroll Tax Manager and Service Center Documentation team to organize and facilitate ongoing development, evaluation and maintenance of documentation to ensure complete, accurate, and up-to-date depiction of processes.
Assist the Payroll Tax Manager with special projects as needed.
Eye Wellness Center (Remote) – Houston, TX 11/2016 to 10/2020
Medical Billing Consultant, Tax Preparation Specialist
Utilize accounting software to identify outstanding accounts.
Generate bills and invoices specific to customer accounts.
Deliver invoices to clients via digital and traditional mail services.
Process all payment using various pay services.
Reconcile all payment with account.
Send delinquent accounts to the collections department.
Generate monthly and quarterly reports.
L&V Business Enterprises, Inc. – Various Locations (Seasonal) 01/2016 to current
Payroll Specialist-HR Medical Collections Consultant
Communicate directly with patients regarding their financial responsibility for services.
Document all calls timely and accurately in the patients’ account in the billing system.
Establish payment arrangements per company policy.
Manage outstanding self-pay accounts and status for management.
Perform insurance claim follow-ups for insurance denials and appeals.
Contact insurance companies to check eligibility and benefits via phone or online portals.
Assist with other billing/collection duties, as needed.
Hudson Products Corporation – Beaseley, TX 10/2015 to 02/2016
Payroll Specialist
Processed accurate and timely payroll, direct deposit information, tax withholding forms and retroactive payments as well as made revisions to employee personal data.
Reviewed, analyzed, and verified payroll forms and reports to ensure accuracy and made necessary adjustments or corrections.
Set up and reconciled voluntary payroll deductions, prepared reports, and identified and researched exceptions.
Reviewed time sheets in management system, worked tickets, wage computations, and other information to detect and reconcile payroll discrepancies providing detailed explanations of discrepancies prior to review by the supervisor.
Updated and maintained payroll records and supported internal and external auditing.
Issued and recorded adjustments to pay related to previous errors or retroactive increase.
Randstad Professional Services – Houston, TX 01/2015 to 07/2015
Payroll Tax Analyst III (Contract with SCI)
Processed payroll and audited payroll data, made recommendations, and submitted quarterly reports to management.
Assisted in drawing payroll information from the company database to complete payroll research projects as the Special Management Expert for ADP.
Reviewed, researched, analyzed, and verified payroll forms and reports to ensure accuracy, made necessary adjustments or corrections as well as resolved payroll issues for employees.
Assisted in developing new procedures and policies related to payroll operations utilizing knowledge of company and client payroll requirements to provide a more efficient way to track and maintain benefits.
Developed processes to formulate and align tax calculations/reports utilizing accounting systems.
Calculated and filed quarterly estimated tax payments for federal and state extensions to ensure and save the company from additional penalties or interest assessments.
Register Tapes Unlimited, Inc. – Houston, TX 04/2014 to 07/2014
Payroll Clerk
Processed payroll as well as updated corrections and personnel information for up to 50,000 employees
Updating payroll records by entering any changes to employee information or benefits such as job title changes, exemptions and saving deductions
Preparing reports that include summaries of earnings, tax deductions, leave, compassionate leave and non-taxable wages.
Calculating payroll liabilities by determining employee taxes, including federal and state income and social security tax, and calculating employer’s payments for social security, unemployment, and worker’s compensation
Resolving payroll discrepancies and answering any employee payroll queries
Maintaining all payroll operations according to company policies and procedures
Processing and issuing W-2 forms to employees.
United Airlines – Houston, Tx 08/2012 to 01/2013
Payroll Analyst-HR
Ensuring all aspects of the payroll cycle, including tax, benefits, wage attachment, etc. are processed, reconciled, audited, and transmitted accurately and timely.
Manage details and scheduling for all special pay cycles such as commissions, bonus and special payments, equity, merit increases, and adjustments.
Track and manage liens, garnishments, and all other special payroll deductions.
Process pays for new hires, leave of absence, and terminations according to state laws.
Analyze and review payroll/time and attendance data; handle quality control and auditing to ensure accuracy with minimal errors.
Process stop payments, reversals, off-cycle payrolls, and manual checks as needed
Support quarterly and year-end payroll processing/reporting (W-2s)
Complete monthly, quarterly, and yearly payroll and employment audit/reports as needed.
Responsible for coordination efforts with Accounting and Tax teams to coordinate payroll corrections and amendments.
Monitor and implement statutory updates for regulations relating to payroll and time tracking.
Education and Certifications
Technology Institutes – Milwaukee, Wisconsin
Bachelor of Business Administration in Management – Degree
PeopleSoft 9.2 Human Resources Implementation Specialist Certification
ADP Workforce Now Time & Attendance Certification
Ceridian Payroll Administration Certification
Certified Payroll Professional