Human Resources Office Assistant

Geraldine Montero

Calgary, AB

*************@*****.*** 587-***-****

Summary of Qualifications

5+ years of experience within warehousing and production line environments

Experience utilizing warehousing equipment such as RF Scanner and Manual Pallet Jack

Physically fit with the ability to lift 50 lbs. consistently and stand for long periods.

Safety focused and detail-oriented ensuring orders are picked on time and accurately.

Professional Experience

Sorter and Retail Store Associate, WINS (Women In Needs Society) Dec. 04, 2024 to Present, Calgary, AB

Efficiently & consistently sort and grade previously rough-sorted donations to determine the quality and most appropriate path for each time (ex; for thrift stores, Twice New e-commerce, More Store by WINS, seasonal recycling, or disposal).

Refine sorted goods into specific product categories (ex: style, item type, etc.) and load them into bins for holding/storage.

Share expertise as required with other staff and volunteers regarding the quality of donations (grading).

Supply the More Store by WINS with products from the sort of area; remove dated products from the More Store and divert them to recycle.

Process sales transactions as the point of sale (POS) accurately and efficiently.

Provide friendly, positive, professional service to customers of the More Store by WINS.

Support Twice New e-commerce by ensuring suitable product availability from donations.

Warehouse Production Assistant May 2021 – January 2023

Panamax Enterprise Inc., VBS Sportswear

Processed orders efficiently ensuring customer delivery deadlines were adhered to.

Utilized heat press machines to apply custom designs and logos to between 20-70 apparel items.

Ensured design quality for colours, sizes, and logos for vinyl and other finished products.

Sorted, folded, and organized products to be packaged and shipped.

Organized merchandise on shelves and restocked items as necessary.

Supported and assisted other warehouse personnel.

Temporary Warehouse Assignments March 2019 – October 2019

Randstad/Adecco (Agencies)

Ensured proper handling during the opening of boxes and unwrapping of stocks.

Re-wrapped purses and jewelry by the quality specifications.

Organized and ensured proper inventory of stocks.

Picked food product orders utilizing an RF scanner and packaged for shipment.

Order Picker September 2006 – December 2017

KOHL & FRISCH LTD.

Efficiently picked 700 – 800 daily customer orders ranging in order size from 15 – 350 individual over-the-counter medical product items.

Ensured that high-importance orders were prioritized and completed before the end of the shift.

Prepared and packaged orders for palletizing and shipping

Education

TechEdge – Tech Customer Service Upskilling Program 2023

WCG Services

12-week training program focusing on Customer Service skills within the Tech Sector, Courses include Emotional Intelligence, Art of Active Listening, Be Adaptable, Growth Mindset, Change Management, Conflict Management and Time Management

SafeCheck Workplace Safety Training, Calgary, AB 2023

Food Safety Certification Program

Food Allergen Awareness - Restaurants, Catering & Retail

Mental Health Awareness

The Respectful Workplace for Employees

WPS - Slip Trip and Fall Prevention

WPS - Personal Protective Equipment

WHMIS 2015 With GHS

WPS - Fire & Fire Extinguisher Safety

Supply Chain Training and Employment Program 2020

Government of Canada/Alberta & Supply Chain Canada,

Alberta Institute

Administrative Professional Diploma 2018

Robertson College

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