Customer Service A Team

Rebecca Bolton

**** * ***** *******

Inverness, Fl 34452

Cell: 707-***-****

Email: **********@*****.***

QUALIFICATIONS

●Experienced assistant to Presidents, CEO’s, and senior executives

●History of success in meeting deadlines

●Works extremely well independently as well as a team player with a sense of long-term commitment

●Comfortable to high pressure situations

●Flexible; ability to follow written and verbal communication

●Problem solver

●Strong organizational skills

●High energy and initiative

●Extremely confidential with all personal and business matters

BUSINESS EXPERIENCE

11/2023-Present TJMaxx Department Store Inverness, Fl

●Cashier, customer service

1/2022 -4/2023-1/2023-4/2024 H&R Block Tax Office, Inverness, FL

TPA entered tax information for clients, scheduled appointments, answered

phones.

8/2005 - Plummers, Inc./Scandinavian Designs, Petaluma, Ca

8/2022

●Assist the store managers and administrators with daily operations for 40 furniture stores.

●month end reports for all 40 stores

●Head of customer finance which includes credit card reports, customer refunds and unclaimed property reporting.

●Account payable and account receivable

●Verification of resale certificates

●Analyzing aging reports

●Balancing monthly store bank statements

●Create and approve Ach and wire payment

●Check signer for all Company bank accounts

●Accounting adjustments

●Highly knowledgeable with tax laws

●Shipping and receiving

TECHNICAL SUMMARY

Microsoft Office Suite

Quickbooks

Excel

Google Docs

Concur

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