Personal Shopper Assistant Director

ZIPPORAH NJOKI

443-***-**** ********@*****.*** Maryland

PROFESSIONAL EXPERIENCE

Personal Shopper; InstaCart March 2018 - Present Baltimore, MD

Satisfies customers with quick, accurate service under tight deadlines

Bag groceries carefully to keep products in perfect condition, separate fragile products while keeping frozen and perishable foods cold or fresh

Practice clean and sanitary shopping with minimal product handling and diligently use safety kits to protect customers and others

Shop at the customer's chosen store, verify replacement items and deliver groceries on time to the exact location specified

Communicate with customers to confirm clarity of the order Teacher; Rock Church Academy January 2020- June 2024 Baltimore, MD

Maintained positive classroom environments by reinforcing rules for behavior and relationship-building actions

Devised lesson plans in alignment with state curriculum standards and created balanced instructional programs, demonstrations, and work time to meet educational and instructional goals

Involved parents in student education by cultivating strong relationships

Identified student needs and collaborated with faculty to resolve social, cognitive or behavioral challenges

Taught students subject-specific material, learning strategies and social skills

Offered hands-on learning opportunities to develop student self-esteem and life skills

Translated lesson plans into learning experiences and routinely evaluated student progress and social development

Collaborated with faculty and staff to plan and implement curriculum

2023-2024 Spelling bee coordinator

2022-2023, 2023-2024 Math Olympics coordinator

Camp Assistant Director; Camp Rock June 2022 – August 2023 Baltimore, MD

Scheduled and coordinated events and activities

Collecting and processing camp payments

Filing and organizing campers' documents

Responded promptly to emergencies to assess situations, and administered first aid

Monitored equipment use and storage to safeguard against damage or theft

Communicated clearly with coworkers using radio, phone and text to stay on top of operation’s needs

Worked closely with team members to deliver project requirements, develop solutions and meet deadlines

Demonstrated leadership by making improvements to work processes and trained employees

Provided excellent service and attention to customers when face-to-face or through phone conversations

Camp Counselor; Camp Rock June2021 – August 2021 Baltimore, MD Certified medication technician; Brightview Assisted Living September 2014 – July 2016 Nottingham, MD EDUCATION

Associate of Applied Science, Biotechnology of Laboratory Science Graduated 2015 Baltimore City Community College Baltimore, MD

-Research/Internship: University of Maryland School of Medicine Institute for Genome Sciences Lead researcher on “Alcohol Biomarker Study” under the supervision of Principal investigator Associate of Applied Science, Nursing Harford Community College Baltimore, MD

-Student Research Assistant August 2015 – December 2015 Conducted study of pGLO-transformed bacteria and presented at the Biotech and Science Symposium in 2015 ADDITIONAL INFORMATION

Technical Skills: MS Office, Adobe, Google Suite

Expertise: Data Entry, Order Processing, Administrative Support, Account Records Management, Document Storage, Invoicing, Spreadsheet and Database Programs, Curriculum Development, Behavior Analysis,

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