Customer Service Medical Billing
Resume:
Noe Pesqueira
Tucson, AZ 85706
Cell 520-***-****
**********@*****.***
HIGHLIGHTS OF PERSONAL QUALIFICATIONS
● Dedicated.
● Trustworthy.
● Always maintain a positive attitude.
● Excellent people skills and work ethic.
● Bilingual (Spanish, English)
● Ability to multi-task
● Life Long Learner
● Excellent Customer Service Skills
● Excellent attendance.
EMPLOYMENT GOAL/OBJECTIVE
To learn new skills and work hard for your company. Have good work ethics, work well with other
employees, have the opportunity to grow and be the most effective addition to your team.
EDUCATION
Sahuarita High School Graduated May 2012
Pima Medical Institute Graduated November 2015
ACHIEVEMENTS
Completed Computer Course (Proficient in Microsoft Office Word, Microsoft Office Excel, Microsoft
Office PowerPoint. Can Type 45 WPM.)
Received Dental Assistant Certificate w/ Honors
WORK HISTORY
CSR Agent Tucson, AZ
C3 Connect February 2016 – Current
● Work in a professional work environment answering calls to provide the best customer service.
● Assisted callers with Billing and Enrollment & Pharmacy questions.
● Worked with elderly, pharmacists, and providers.
● Worked with co-workers with coaching logs tracking Customer based Survey for possible
improvements and future area of opportunities.
● Able to read and understand Quality and monitoring forms.
● Medical billing for commercial and Medicare policies
● CPT code knowledge
Claims Analyst Tucson, AZ
Centene Corporation May 2020- December 2023
● Medical billing for commercial and Medicare policies
● CPT code knowledge
● worked with forms UB-04 and CMS 1500
● Can differentiate and successfully analyze the correct way a claim should process.
● Duties included in pricing, submitting correct paying guidelines, denying for incorrect information being billed, identifying correct billing information.
●Process from 10-100+ claims per day depending on claim volume daily.
Coordination of benefits for Medicare, Medicaid, TriCare, & Commercial Insurance
Contact this candidate