Risk Management Loss Prevention

CHARISSE DELEGAL

C: 404-***-**** **********@***.*** LinkedIn: www.linkedin.com/in/charisse-delegal-a0a9874a

OBJECTIVE

Experienced business professional with proficiency in risk management and compliance. Seeking a challenging role to leverage my skills in identifying business needs, analyzing data, and recommending solutions to drive organizational growth.

SUMMARY & QUALIFICATIONS HIGHLIGHTS

Analyzing Information, Collaboration, Compliance, Creative Thinking, Criminal Justice, Data Analytics, Data Management, Database, Document Processing, Law Enforcement, Liability, Loss Prevention, MS Office, Onboarding Management, Organizational Development, Problem Solving Skills, Risk Management, SAP, Team Building, Terminal, Terminations, Vendor Management, Workers Compensation Claims Proficient in Salesforce, Microsoft office applications, data analysis, database navigation First Advantage, HD Connect, Lead Management System, Riskonnect, Google Big Query development.

PROFESSIONAL EXPERIENCE

THE HOME DEPOT STORE SUPPORT CENTER – Atlanta, G.A

Risk Management Analyst 2021 – 2024

• Managed vendor payments and maintained accurate master record information using SAP, ensuring timely financial transactions.

• Developed and delivered monthly reports, including Pay Code Analysis and Loss Run, to provide insight into financial and risk management performance.

• Streamlined data consolidation and reporting processes by utilizing Riskonnect, improving the efficiency of risk management operations.

• Processed and accurately coded over 3,000 General Liability and Workers' Compensation claims, contributing to the reliability of the Risk Management Information System (RMIS).

THE HOME DEPOT STORE SUPPORT CENTER – Atlanta, G.A

Service Provider Research Coordinator

2015-2021

•Successfully onboarded 75 service providers, directly contributing to an additional $500,000 in revenue.

•Streamlined document review processes, cutting cycle time by 96% from 9.9 days to 0.4 days, which improved activation timelines, with 51% completed in under 60 days and 24% in under 30 days.

•Delivered training to field partners and peers on system operations, requirements, and terminations, resulting in the termination of over 4,000 providers and an 80% increase in data accuracy for audit purposes.

Ensure compliance with contract provisions with various agencies and applicable State and Federal laws.

Serve as compliance resource for day–to-day processes.

Analyze and determine the best course of action for each inquiry/problem.

Act as primary contact for initiating and coordinating compliance projects.

Develop and update plan policies and procedures to ensure compliance with federal and state requirements.

Conduct periodic assessments and audits to ensure compliance with contractual and regulatory requirements and timeliness of submission.

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FJC SECURITY- New York New York

Asset Protection-Security 2001 - 2012

• Conducted thorough inspections and maintenance of security systems and equipment, which resulted in the enhancement of operational effectiveness and loss prevention.

• Effectively identified and documented security breaches, contributing to a 25% reduction in incidents of theft, damage, and administrative errors.

• Maintained the integrity of employee common areas by monitoring access control through badge inspections and sign-in protocols to ensure facility safety.

• Collaborated with local emergency services, including Fire and Police Departments, to establish a responsive and coordinated approach to emergency situations.

EDUCATION

AMERICAN INTERCONTINENTAL UNIVERSITY Schaumburg, Illinois

Bachelor of Science in Criminal Justice June 2021

NEW YORK CAREER INSTITUTE New York, New York

Associate of Applied Science May 2004

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