Graduated - August ****
March 2014 - June 2017
Graduated - May 2002
Debra Willliams
Baton Rouge, La, 70816
*****************@*****.***
Summary
I have experience in over 10+ years in customer service. I am a dependable and very reliable worker. I have experience in office assistant and human resources. I am a hard worker and looking for a company to grow and grow with.
Hobbies & Interests
My interest is to get an accounting degree. I am taking online classes to complete that. Education
Southern University, Baton Rouge, Louisiana
Business Adminstration.
Many, Many, Louisiana
Diploma
Employment History
National General Insurance, Winston-Salem, North Carolina Customer Service Advisor
- Managing incoming and service inquiries
-Identifying and assessing customers' needs to achieve satisfaction
-Build sustainable relationships and trust with customer accounts through open and interactive communication
-Provide accurate,valid complete information by using the right methods\tools
-Take the extra mile to engage customer
Avis Budget Group
Rental Sales Agent
- Helps customer rentals ensuring the vehicle are well maintained and in good condition
- Assists the customers in their queries and complaints
-Completes rental and return transactions
- Sell optional products for meeting customer wants and needs
- Receive telephone calls and handle customer issues or direct messages to appropriate personnel October 2007 - January 2014
Sears
Human Resource Lead
Process by planning,implementing and evaluating employee relations and human resources polices, programs, and practices
Recruitment,hiring and retention skilled and qualified employee Worked in thhe cash office, managing up to 100,000 Maintained labor law compliance and training