Customer Service Sales Representative
Resume:
Taniziha Turner
Customer service
Houston, TX ***04
********.********@*****.***
General knowledge of government, commercial and managed care reimbursement methodologies and understanding of all
federal, state, and local legal aspects of collection regulations.The knowledge of how managed care plans work and the requirements for insurance coverage and benefits. Authorized to work in the US for any employer
Work Experience
Currently Unemployed
TWC-Houston, TX
January 2022 to June 2024
Was getting unemployment from a former job that was a temp job. revenue cycle experience
MMC Group, LP-Houston, TX
November 2021 to November 2022
Taking in bound calls assisting customers with approvals phone rep and data processor. strong communication skills and an ability to connect with a diverse group of people., "I am a very good communicator and find it's easy for me to relate to other people", I have a personality to components of a successful leader.
Customer Service/Sales Representative
Acclara Solutions-Houston, TX
October 2015 to December 2019
• Solved customer service issues by communicating with multiple departments to successfully resolve complex situations identified by clients.
• Dedicated to providing exceptional customer service, handling all customer-related issues, conduct all product correspondence.
• Provided excellent customer service through product knowledge and sales as evidence by increased sales and consistently positive customer comments.
• Described use and operation of merchandise to customers and shared product knowledge while making personal recommendations.
Customer Service Representative
Acclara Solutions-Houston, TX
June 2014 to August 2017
The Sales Representative is responsible for selling products and meeting customer needs while obtaining orders from existing or potential sales outlets. They ensure that the customer is satisfied and adequately taken care of while making a purchase.The Representative is responsible for selling products and meeting customer needs while obtaining orders from existing or potential sales outlets. They ensure that the customer is satisfied and adequately taken care of while making a purchase. Customer Service Associate
TX-Houston, TX
December 2013 to October 2015
Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise. Also responsible for responding to customer inquiries throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate. Education
B.A. in RN
Grand Canyon University - Houston, TX
April 2024 to Present
Associate Degree in Nursing in Nursing
Houston Community College - Houston, TX
March 2020 to May 2022
HIGH SCHOOL DIPLOMA
WHALES CHRISTIAN ACADEMY
May 2010
Skills
• CUSTOMER SERVICE
• TYPING
• RECEPTIONIST
• RETAIL
• RETAIL SALES
• Security
• Communication Skills
• Time Management
• Microsoft Excel
• Inventory
• Microsoft Office
• Microsoft Word
• Organizational Skills
• Training
• Typing
• Customer Service
• HIPAA
• Data entry
• Microsoft Outlook
• Windows
• HIPAA
• ICD-10
• Customer service
• Cold calling
• Hospitality
• Microsoft Office
• CRM software
• Outbound calling
• Microsoft Excel
• Microsoft Powerpoint
• Microsoft Word
• Research
• iOS
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