OFFICE SUPPORT PROFESSIONAL
Clerk … Administrative Assistant
EXPERTISE & SKILLS
● Accounts Payable/Receivables
● Account Collections
● Bank Account Reconciliation
● Citrix/Dentrix
● Contract Administration
● Data Entry
● Display Merchandising/Dental labs ship/rec
● Front Office Operations
● Information Research
● Insurance Authorizations and Claims
● Marketing Programs & Events
● Medical Billing & Coding all insurances
● Microsoft Word Excel
● Mims
● Organization
● Patient Advocacy
● Patient Service Specialist
● Performance Reporting
● Purchasing & Inventory Control
● Receptionist
● Records Management
● Troubleshooting & Problem Solving
● Workflow Planning & Scheduling
● 10 Key Calculator
EMPLOYMENT HISTORY
Xanitos/Enloe Hospital 2021-2022
EVS
Navtej S Tatla, D.D.S 2018-2020
Office Coordinator
Affirma Rehabilitation 2013 -2016
Office Coordinator Administration
VibrantCare Rehabilitation 2001- 2011
Administrator
Institute for Dermatology 1999- 2001
Front Desk Coordinator
Responsible, hard working, dedicated professional with 20 years of medical/dental knowledge and experience with patient services in a healthcare setting. Excellent verbal and written communication skills. Detail oriented with a strong emphasis on accuracy. Flexible and well organized to handle a variety of assignments and follow through from start to finish. Able to set own priorities and work independently, as well as in a team environment.
EXPERIENCE
● Day to day processing of accounts payable invoices, checks, internal check requests, payment preparation and month end closing reports. Processed accounts
receivable invoices, account delinquency notices,
managed outstanding accounts and kept ledger of
account activity.
● Ensured that cash values in the accounting ledgers reconciled with bank balances. Ensured that guidelines and policies around cash handling were adequate and effective, and that such policies prevent significant errors in cash balance calculation.
● Contract administration and issue resolution for minor conflicts or infringements arising from
existing contracts.
● Created and implemented marketing plans for
programs and events that build relationships between healthcare personnel and patients. These programs
helped to position the medical office’s services
favorably in the healthcare marketplace.
● Handled medical billing/coding for all insurance types including Workers Compensation, Medicare, Medi Cal, private/corporate medical, auto etc.
● Display merchandising included shelf stocking
and displays with merchandise in a visually
pleasing way to attract customers.
● Handled customer/patient problems, questions and concerns and coordinated with the proper company
personnel to provide timely resolution and accurate answers.
● Completed all patient pre registration and
insurance verification and authorization.
● Maintained productivity/performance and reconciliation reports to ensure accurate recognition of revenue and to facilitate day to day decisions
University of Phoenix
Medical Administration AA 2014
● De Anza College
Medical Transcription
● Phillips Junior College
Court Transcription Major