Team Member Restaurant Management
Resume:
N. Denver, Colorado
*********@*****.***
DANAI CRUZ
OVERVIEW
Dedicated and versatile professional with over a decade of hands-on experience in the food and beverage industry. Proven expertise in bartending, serving, and restaurant management roles, consistently delivering exceptional service and operational excellence. Skilled in training and leading teams, driving profitability, and ensuring memorable dining experiences.
EXPERIENCE
PARISI Trattoria e Pizzeria, North Denver — Bartender NOV 2023 - PRESENT
● Excelled in fast-paced bar environment, crafting artisanal cocktails and providing top-notch service to a diverse clientele.
● Established as a key team member, known for efficiency and creativity behind the bar.
Atomic Provisions (Denver Biscuit/Fat Sully’s), Tennyson — Server DEC 2021 - NOV 2023
● Managed customer orders seamlessly, ensuring accuracy and timely delivery of food and beverages.
● Successfully handled large parties and maintained exceptional guest satisfaction
Mas Kaos, Tennyson St — Sever/Bartender
JAN 2022 - AUG 2022
● Orchestrated bar and restaurant setup, expertly balancing bartending and serving responsibilities to enhance overall service efficiency.
● Crafted customized cocktails, contributing to a vibrant and engaging dining atmosphere
Uno Mas Taqueria - Denver, CO — General Manager
MAR 2018 - JAN 2021
● -Led daily operations with a focus on strategic scheduling, budget management, and inventory control, achieving consistent profitability.
● -Fostered a cohesive team environment and implemented impactful initiatives to drive business growth.
Uno Mas Taqueria - Denver, CO — Head Bartender
OCT 2016 - JAN 2021
● Innovated cocktail creations and mentored new team members, elevating beverage offerings and customer experience.
● Managed bar operations during peak hours, ensuring smooth service flow and guest satisfaction.
SKILLS
● Proficient in POS systems and cash handling procedures
● Expertise in bartending, beverage mixology, and menu development
● Strong customer service and communication skills
● Proven ability to manage and motivate teams
● Comprehensive understanding of restaurant management and operational best practices
EDUCATION
MSU Denver — BA in Philosophy
AUG 2011 - NOV 2016
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