Business Development Entry-Level Sales

Melissa Spires

*** ******* **. *****, ** *****

Cell: 478-***-****

Entry-Level Sales / Optical Business Development Professional

Recent honors: #1 Leader in commission-based sales—highly motivated to launch professional sales career.

Excellent interpersonal, communication and relationship-building skills. Listen attentively, communicate persuasively and follow through diligently.

Technically skilled—cross-platform expertise (Win/Mac) and proficiency in Word, Excel, PowerPoint, POS & Client software.

Excellence in ability to work with insurance companies, vendors, clients, management; efficiency and productivity individually, in teams, with or without supervision

Key Competencies

Customer Acquisition

Referral/Repeat Business Generation

Vendor/Client communications

Public Speaking

Complaint Handling

Consultative Sales

Sales Reports & Correspondence

POS Systems

Inventory Management

Education

Computer Technology Certification Degree Completed in 2005

oEducation and training in computer operating systems and applications.

oMicrosoft OS XP, Microsoft Office Suite User Specialist training to include Word, Excel, Powerpoint

Work Experience

Sales Rep/Optician Intern June 2009-Present DOWNTOWN OPTICIANS, INC. Macon, GA

Dispense glasses, fit contact lenses, and convert prescriptions.

Handle the opening, setup, service and daily operations and closing of optical sales and service establishment serving local, military, and international clientele, tourists and business travelers.

Enter orders into POS system; prepare daily sales reports for management; conduct monthly inventory; and perform heavy cash handling and reconciliation functions.

Perform standard office procedures to include answering phones, appointment setting, copying, faxing, and filing.

Sales Accomplishments:

oSuccessfully maintained #1 Leader in sales for approximately 5 years running.

oEarned consistent commendations for exemplary customer service and sales delivery. Regularly singled out to management for “going above and beyond expectations” and “providing outstanding service and attention to clients.”

oRecognized for ability to quickly establish rapport with customers, up-sell products and build a loyal clientele.

oSelected and recommended products based on analysis of trend and sales, resulting in superior inventory and selection for clients.

PROFESSIONAL AND PERSONAL REFERENCES AVAILABLE UPON REQUEST

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