Andrea Paisley
Tallahassee, FL *****
************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Personal Assistant/Caregiver
William Hall-Tallahassee, FL
July 2021 to June 2024
1. Manage and maintain my employers schedule including appointments,meetings and travel arrangements.
2. Screen and prioritize incoming emails phone calls and other communications. 3. Organize and maintain files, records and documents in both physical and digital formats. 4. conduct research on various topics and provide summaries and recommendations as needed. 5. Assist with personal errand, such as shopping, banking and other tasks as required. 6. Coordinate and oversee special events and projects, both p[personal and professional. 7. Act as a liaison between employer and other team members. 8. Handle confidential information with discretion and professionalism. Personal Advisor
Wander Know More, LLC-Tallahassee, FL
April 2017 to July 2021
1. Manage and maintain my employers schedule including appointments,meetings and travel arrangements.
2. Screen and prioritize incoming emails phone calls and other communications. 3. Organize and maintain files, records and documents in both physical and digital formats. 4. conduct research on various topics and provide summaries and recommendations as needed. 5. Assist with personal errand, such as shopping, banking and other tasks as required. 6. Coordinate and oversee special events and projects, both p[personal and professional. 7. Act as a liaison between employer and other team members. 8. Handle confidential information with discretion and professionalism. Lead Line Cook
KILLEARN COUNTRY CLUB-Tallahassee, FL
August 2015 to March 2017
1. Prepare and cook food items to specifications and standard recipes. 2. supervise and train line cooks and kitchen staff on food preparation and safety procedures. 3. Ensure that all food items are prepared and served in a timely manner. 4. Maintain cleanliness and organization in the kitchen area, including equipment, workstations and dining area.
5. Monitor food inventory and order supplies as needed. 6. Collaborate with Executive Chef to develop new menu items, specials, banquet menu's, special occasion menu's and holiday festivities.
Personal Assistant and Caregiver
Joseph M. Paisley-Tallahassee, FL
January 2014 to August 2015
1. Manage and maintain my employers schedule including appointments,meetings and travel arrangements.
2. Screen and prioritize incoming emails phone calls and other communications. 3. Organize and maintain files, records and documents in both physical and digital formats. 4. conduct research on various topics and provide summaries and recommendations as needed. 5. Assist with personal errand, such as shopping, banking and other tasks as required. 6. Coordinate and oversee special events and projects, both p[personal and professional. 7. Act as a liaison between employer and other team members. 8. Handle confidential information with discretion and professionalism. Restaurant Manager
ATOMIC COFFEE-Tallahassee, FL
March 2010 to January 2014
1. Oversees the day-to-day operations of coffee shop including staff scheduling, inventory management and customer service.
2. Train, motivate supervise staff to deliver high - quality service and up hold company standards. 3. Monitor and maintain food and beverage quality, presentation, and consistency 4. Develop and implement strategies to increase sales, improve profitability and enhance customer satisfaction .
5. Budgeting and financial
Assistant General Manager (AGM)
Whyndham Hotel-Tallahassee, FL
July 2008 to December 2010
1. Assisting the General Manager in overseeing all aspects of hotel operations, including guest services, housekeeping, maintenance, and food and beverage services. 2. Ensuring high levels of guest satisfaction by maintaining quality standards and resolving any guest issues or complaints.
3. Managing and supervising hotel staff, including hiring, training, scheduling, and evaluating performance.
4. Monitoring and analyzing financial performance, including budgeting, forecasting, and cost control measures.
5. Implementing and enforcing hotel policies and procedures to ensure compliance with company standards and regulations.
6. Collaborating with other departments to coordinate activities and improve overall hotel operations. 7. Assisting in developing and implementing marketing and sales strategies to drive revenue and occupancy levels.
8. Maintaining a safe and secure environment for guests and staff by adhering to health, safety, and security protocols.
9. Participating in regular meetings with the General Manager and other department heads to discuss operational issues and performance goals.
10. Providing leadership and support to the hotel team to foster a positive work environment and promote teamwork.
Business Owner
Michael Anthonys Greek Resturaunt-Daytona Beach, FL July 2000 to July 2008
1. Developing and implementing the overall vision and business strategy for the restaurant. 2. Overseeing all aspects of restaurant operations, including food and beverage quality, customer service, staffing, and financial performance.
3. Managing and supervising restaurant staff, including hiring, training, scheduling, and evaluating performance.
4. Ensuring compliance with health, safety, and sanitation regulations to maintain a clean and safe dining environment.
5. Creating and updating menus, pricing strategies, and promotional campaigns to drive revenue and attract customers.
6. Monitoring and analyzing financial performance, including budgeting, forecasting, and cost control measures.
7. Building and maintaining relationships with suppliers, vendors, and other business partners to ensure smooth operations and quality products.
8. Handling customer feedback and resolving any issues or complaints in a timely and professional manner.
9. Implementing marketing and advertising initiatives to increase brand awareness and attract new customers.
10. Staying current on industry trends, competition, and customer preferences to make informed business decisions.
Director of Sales and Marketing
The Reef Beach Resort-Daytona Beach, FL
April 1995 to July 2000
Andrea Aspras <asprasandrea46@
1. Developing and implementing strategic sales and marketing plans to drive revenue and increase occupancy levels at the resort.
2. Leading the sales team in identifying and pursuing new business opportunities, including group bookings, corporate events, weddings, and other special events. 3. Establishing and maintaining relationships with key clients, travel agencies, tour operators, and other partners to generate sales leads and referrals.
4. Analyzing market trends, competition, and customer preferences to identify target markets and develop effective marketing campaigns.
5. Managing the resort's online presence, including website content, social media channels, and online travel agencies, to drive traffic and bookings.
6. Overseeing the creation of marketing materials, advertisements, and promotional collateral to showcase the resort's amenities and services.
7. Monitoring and analyzing sales performance, including revenue forecasts, booking trends, and conversion rates, to make data-driven decisions.
8. Collaborating with other departments, such as operations, food and beverage, and events, to ensure seamless guest experiences and maximize revenue opportunities. 9. Participating in industry events, trade shows, and networking opportunities to promote the resort and build brand awareness.
10. Training and developing sales and marketing staff to ensure they have the skills and knowledge to meet performance goals and deliver exceptional customer service. Education
High school diploma
Mcintosh County Academy - Darien, GA
August 1979 to June 1983
Skills
• Culinary Experience
• Meal Preparation
• Catering
• Kitchen Management Experience
• Kitchen Experience
• Food Safety
• Food Preparation
• Banquet Experience
• Supervising Experience
• Project Management
• Cooking
• Budgeting
• Project Coordination
• Personal Assistant Experience
• Menu Planning
• Home Care
• Human Resources
• Pricing
• Event Planning
• Restaurant Management
• Caregiving
• Purchasing
• Management
• Restaurant Experience
• Leadership
• Hospitality
• Team management
• Cash register
• Microsoft Office
• Microsoft Excel
• Microsoft Word
• Hotel Management
Certifications and Licenses
Driver's License
Assessments
Supervisory skills: Motivating & assessing employees — Proficient July 2024
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Customer focus & orientation — Proficient
July 2024
Responding to customer situations with sensitivity Full results: Proficient
Sales skills — Proficient
July 2024
Influencing and negotiating with customers
Full results: Proficient
Food service: Customer situations — Proficient
July 2024
Identifying and addressing customer needs in a food service setting Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
July 2024
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.