Makeup Artist Retail Sales
Resume:
Kathryn Gutierrez
Supervisor, Teacher of Aesthetics, Laser and MUD Makeup. Aesthetician and makeup artist New Paltz, NY 12561
*************@***.***
Entrepreneur, leader, management skills. Milady aesthetics teacher, laser and MUD makeup teacher. I employ strong business ethics, sales and human service skills to meet the goals of the business. Exceeds client, patient expectations. Computer proficient, quick and eager learner. Meticulous in time management, decorum and professionalism at all times. Worked in the medical field, HIPPA compliant at all times.
Authorized to work in the US for any employer
Work Experience
Licensed Aesthetician
Skin Simplicity, Business-New Paltz, NY
February 2013 to Present
• Makeup Artist.
• SFX Artist
• Makeup lessons.
• Travel to event locations.
• Product training and knowledge.
Spa Supervisor, Esthetician
Wildflower Farms-Gardiner, NY
August 2022 to May 2024
• Working supervisor and esthetician.
• Covers all shifts when applicable.
• Help manage the Spa, maintaining the highest quality of experiences and satisfaction for the guests.
• Understand the impact of the department’s operations on the overall property financial goals, objectives and manage to achieve or exceed the budgeted goals.
• Management and processing of spa-related invoices.
• Assist with managing, training, and hiring spa staff, including helping to manage team member performance.
• Train staff on spa offerings and spa software. Book4Time, WhenIWork, Day Force, Alice app and Opera.
• Maintain an up-to-date version of the Spa Procedures manual and ensure compliance at the front desk.
• Support and work with Therapists to maximize sales and therapists availability.
• Anticipate, identify and ensure the guests needs are being met in the best possible way.
• Apply and reinforce the company’s policies.
• Create and build retail sales business opportunities.
• Monitor sales operations in order to maximize sales and minimize losses.
• Schedule various services for individuals and groups utilizing the spa reservations software system.
• Resolve guest complaints and ensure guest satisfaction.
• Assist with managing staff and client scheduling for maximum revenue generation and profitability.
• Maintain a professional relationship with all outside vendors.
• Manage supplies and equipment inventories within budget.
• Ensure all employees have the proper supplies, equipment, and uniforms.
• Work as an active member of the spa management team, creating professional relationships and active involvement with all hotel operations,
• Daily and weekly management meetings, and support to all team members.
• Ensure that all spa-related licenses are kept up to date.
• Managing 20+ EMPLOYEES
• Doing other jobs when needed on a daily basis along with the supervisor position.
• Maintain a professional beauty license.
• Perform esthetics service
• Train in product knowledge
• Retail sales of products and upscale of those products.
• Perform any other job-related duties as assigned. Licensed Aesthetic teacher, laser teacher and MUD makeup teacher. Capri cosmetology beauty school-Newburgh, NY
September 2016 to May 2024
• Have received yearly positive and consistent reviews from employer.
• Manage, teach, mentor and guide, approx. 7-20 students,age ranging from 17 years old to 60 years old.
• Prepare materials as set for in curriculum for classroom and hands on, individual or group setting.
• Teach Milady material, advance course in laser, MUD Makeup and business development.
• Teach theory and technique in facials with machines and peels, scrubs, body wraps, waxing and makeup.
• Teach advance laser class, theory, hands on application, state regulations, test students and certify per NYS licensing board.
• Prepare, train and educate students for state exam practical testing, written and hands on per NYS licensing board.
• Establish and enforce rules for behavior and procedures for maintaining order among students.
• Instruct students on the proper use of products, product ingredient education, consultation, up-selling and retailing.
• Instruct and monitor students in the use and care of equipment and materials to prevent injury and damage.
• Instruct students individually and in groups, using various teaching methods, such as lectures, discussions, and demonstrations.
• Prepare objectives and outlines for courses of study, following curriculum guidelines or requirements of NYS and school.
• Keep informed about trends in education and subject matter specialties.
• Meet with other professionals to discuss individual students' needs and progress.
• Attend professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence and CEU hours.
• Confer with other staff members to plan and schedule lessons promoting learning, following approved curriculum.
• Maintain accurate and complete student records as required by law, district policy, and administrative regulations.
Licensed Aesthetician
Honors Haven Resort and Spa, Business-Ellenville, NY June 2013 to December 2017
• Client Consultation.
• Educating clients on services, products and ingredient knowledge.
• Facials-exfoliation, pigmentation, acne, anti-aging, sensitive.
• Body treatments-mud wraps, aromatherapy wraps, salt glow.
• waxing-comfortable and proficient with all waxing.
• Up servicing treatments.
• Client retention.
• Meticulous with client records.
Licensed Aesthetician trained in Medical
Facial Plastic Reconstructive and laser Surgery, Business-Poughkeepsie, NY April 2015 to June 2016
• Working under the strict guidelines and regulations as a Medical Aesthetician under Doctor Supervision.
• Conducts private client consultations.
• Thermage, Eyes, full face and body.
• Cool sculpt, Abs, flanks, inner and outer thighs, turkey chin, upper knees.
• IPL, Laser trained-Face and body, pigmentation/hair removal.
• Ultrasound.
• Microdermabrasion.
• Dermaplaning.
• Advanced chemical peels.
• Vastly improved appearance of client's skin through non-surgical processes by applying skin care products and procedures specific for their skin type.
• Practices spiritual cleansing, meditation, holistic, organic, natural products and procedures through nutrition and the way of living.
• Body wraps, cellulite wraps, aromatherapy wraps, body scrubs, self-tanning.
• Masters all body waxing techniques with a multitude of waxes.
• Lash application, single, strips.
• Makeup Artistry, SFX artistry.
• Deciphers product ingredient labeling, chemicals and percentage.
• Educates clients on their specific skin care type, through the study of anatomy, physiology, chemistry and bacteriology. Educates clients on how to achieve a specific look and to enhance features.
• Scheduling patients/clients for Spa services and upgrade of those services.
• Scheduling patient/clients for Doctor consults that lead to cosmetic surgery.
• Retail sales of products and upscale of those products.
• Maintain a constant client tracking for client retention.
• Work independently from staff.
• Maintains rigorous standards of sanitation and sterilization as directed by law.
• HIPPA Compliant.
Medical Radiology Receptionist-Temp position for MHMG Mid-Hudson Medical Group-Poughkeepsie, NY
December 2010 to May 2011
• Scheduling radiology testing in-house and off sight.
• Working with insurances to obtain medical test approval.
• Tracking medical documents.
Medical Receptionist-Temp position for VBH
Vassar Brother Hospital Care Center-Poughkeepsie, NY July 2010 to December 2010
• Scheduling and canceling appointments for Vassar Brothers Care Center, Vassar Brother Hospital.
• Served as liaison between management, clinical staff, the community and affiliates.
• Insurance verification, medical record documenting.
• Ensured the accuracy of public information and materials.
• Jumped in to fill gaps for rotation when necessary.
• Established and maintained positive relationships with government regulators, residents, and families, other area health care providers, physicians and community at large. Medical billing coordinator
The Heart Center-Poughkeepsie, NY
July 2005 to July 2009
• Focus on A/R.
• Bill $500,000.00-$700,000.00 a month in claims to a multitude of insurance companies.
• Process incoming insurance checks to pay patient accounts and adjust non-allowed.
• Pull EOB's and process insurance payments to secondary and tertiary insurance companies.
• Experienced in billing for CPT and ICD9 codes.
• Rotation of daily close of $60,000.00 plus.
• Verify co-pay monies and post co-pays to patient accounts.
• Obtain Referrals and Insurance eligibility.
• Meet the fiscal day to day operations and end of the month closing.
• Medical scheduler (prior to billing)
• Worked for 22 Cardiologists that specialize in different forms of Cardiology, 9 PA'S, clinical staff, numerous technicians.
• Responsible for 2 catheterization doctors medical schedules.
• Responsible for high volumes of paperwork, documents and tracking their progress.
• Schedule patient appointments - catheterization, TEE, cardioversion, ablations, nips and also includes Nuclear stress test.
• Ensure the accuracy of information and materials. Medical receptionist coordinator
Mid-Hudson Health Institute-New Paltz, NY
March 2003 to January 2005
• Worked for 18 specialists, family Doctors, practitioners and a full nursing staff.
• Scheduling and canceling appointments, maintaining all job responsibilities.
• Insurance verification.
• Collection of co-pays.
• Referrals for medical treatments through insurance companies.
• Emphasis on the importance of proper CPT and ICD9 coding.
• Keeping track of and organized medical documents.
• Phone triage and dispatching emergency calls.
• Dictation Specialist
• Solely responsible for specialty and family doctors medical progress notes.
• Medical records
• Documenting medical information and filing classified medical reports in charts. Education
Certified through esthetics in Business
Nuts and Bolts business training program - Newburgh, NY January 2013
Licensed Esthetician in Esthetics
Capri Beauty College - Newburgh, NY
January 2013
Associate in Science in Business Administration
Ulster County Community College - Stone Ridge, NY
December 2003
High school diploma
New Paltz High school - New Paltz, NY
June 1982
Skills
• Adobe Acrobat (10+ years)
• EMR (7 years)
• Excel (10+ years)
• Internet Explorer (10+ years)
• Acrobat (10+ years)
• Teaching (10+ years)
• retail sales (10+ years)
• Organizational Skills
• Marketing
• Time Management
• Dermabrasion (8 years)
• Allscripts
• CPT Coding
• Makeup Application (10+ years)
• Physiology Knowledge
• Body Waxing (8 years)
• Anatomy Knowledge
• Medical Records
• Insurance Verification
• HIPAA
• Clerical Experience
• Medical Receptionist
• Medical Billing
• Upselling
• ICD-9
• ICD-10
• Medical Coding
• Medical Scheduling
• Cerner
• Esthetic laser treatment (5 years)
• Computer Skills
• Communication skills
• English
• Leadership
• Hotel experience
• Hospitality
• Makeup application
• Sales
• Upselling
• Guest services
• Physiology knowledge
• Retail sales
• Leadership
• Mentoring
• Data collection
• Business development
• Hospitality
• Medical records
• Hotel experience
• Anatomy knowledge
• Office management
• Teaching
• Supervising experience
• HIPAA
• Salon Software
Certifications and Licenses
Esthetics Teacher
September 2016 to Present
Coolsculpting
February 2016 to Present
Thermage, eyes, face, body
December 2015 to Present
IPL Laser
October 2015 to Present
Mud teaching certificate
November 2017 to Present
Facial rejuvenation and healing Ultrasound
October 2015 to Present
Skinceuticals Advanced chemical peels
November 2015 to Present
Skinceuticals Dermaplaning
November 2015 to Present
Makeup Pro, SFX Makeup
June 1997 to Present
Laser training-Hair removal
March 2018 to Present
Teaching Certification
Esthetician License
CPR Certification
Assessments
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Groups
ASCP
January 2013 to Present
Associated skin care professionals
Additional Information
Computer Skills
Nextech EMR, Stat Schedules, SMS, Navicure, Remit Data, Allscripts EMR, Mega West EMR, Etransmedia, Medical Manager, Coas. Facebook Beta tester, Instagram, AOL Beta tester for versions 5.0-9.6, Netscape, Excel, Windows 98 through Windows10, Microsoft office, Microsoft Works, Word pad, Adobe Acrobat, Outlook Express, Internet Explorer, Web Graphics, Excel.
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