Scrum Master Project Manager

Moses Cajuste

Project Manager/Scrum Master

561-***-**** ************@*****.*** LinkedIn

Professional Summary

Experienced Agile Project Manager with a robust background in enterprise engineering, application development and agile transformation. Proven expertise in leading cross-functional teams to deliver high-quality, on-time and within budget by utilizing software-enabled solutions using Agile, Kanban, Scrum and Waterfall methodologies. Adept at stakeholder engagement, end-to-end project execution, fostering a collaborative and motivating work environment. Passionate about improving patient outcomes by ensuring timely and efficient delivery of innovative products enhancements. Committed applying my extensive leadership skills to inspire teams, surpass project objectives, and foster innovation within a dynamic organization.

Skills

Project Management: Agile/Scrum/Kanban/Waterfall methodologies, Project scheduling, Task management, Resource allocation, Risk management, Stakeholder communication

Technical Proficiency: Azure Cloud, CI/CD Pipelines, SQL, Java, Python, React, Angular, Teradata, Big Data, Business Intelligence, Quality Assurance (QA)

Leadership and Collaboration: Team development, Conflict resolution, Continuous improvement, Agile coaching, Vendor management, Stakeholder engagement

Certifications: PMP-Project Management Professional, PMI-Agile Certify Practitioner (ACP), Certify Scrum Master, Certify Scrum Product Owner, Certify SAFE Agilist (SAFE-SA)

Work Experience

Scrum Master/Project Manager

General Motors Corp, Roswell, GA

November 2022 – Present

Led initiatives focused on enhancing technical capabilities for the Offers & Orders platform, a service-oriented architecture. Initiatives included Azure DevOps pipeline migrations from Bitbucket, updating Vault security vulnerabilities, managing solution train architecture impacts with other platforms, and enhancements for existing platform capabilities as needed

Spearheaded major projects, leading a team of developers and ensuring successful project delivery.

Empowered internal and external team members in result of 10% reduction in project completion time

Built and maintained strong client relationships, actively managing client interactions and fostering trust.

Served as Scrum Master, facilitating Agile Scrum methodology and improving team velocity by 28%.

Generated and executed project schedules and tasks, ensuring timely completion of deliverables.

Prioritized and providing transparency throughout the Software Development Life Cycle.

Transformed Program Increment (PI) planning readiness to help bring clarity to the work

Leading and guiding the agile initiatives to enhance the Offers & Orders platform using service-oriented architecture.

Utilized Power BI, JQL to build data visualizations for product KPIs

Ensuring we stay within budget and on schedule by tracking key data and reporting results to Leaderships

Empowered solution train architecture impacts and enhancements for OnStar mission operations systems

Drive cross-functional teams to deliver projects on time, meeting specifications with high accuracy and efficiency.

Supported business development activities, including proposal development and presentations.

Project Manager/Scrum Master

Aflac Inc. – Columbus, GA

January 2022 – November 2022

Leading and Facilitate the Lean-Agile Transformation with the transition of mapping the existing data to the new system's structure, ensuring compatibility, and cleansing data to remove duplicates, errors, and outdated information that could impact the migration process.

Developed and executed project plans, schedules, project milestone and generate proper sequencing of events

Promoted teamwork within assigned therapeutic areas; find common ground, communicate and proactively share information.

Successfully transformed the software development lifecycle for multiple projects concurrently, ensuring outputs were delivered on-time and while maintaining an average budget savings of 8%

Pioneered large scaled of Application Development Life Cycle

Identifies and analyzes problems and proposals for automated solutions to data-processing problems and designs and implements improvements to systems

Collaborating with stakeholders to implement changes that enhance efficiency.

Coaching teams, executive leaders in Agile practices and provide necessary training and mentored the mindset to Agile methodologies

Tackled defects in the QA process with an achievement of 98% free rate.

Promote teamwork within assigned therapeutic areas; find common ground, communicate and proactively share information

Sr. Scrum Master

Healthfirst – New York, NY

November 2020 – November 2021

Key Initiative: Leading two Agile teams that configure the CXT systems to automate claim submissions, validations, and processing to reduce errors and speed up the reimbursement to the customers.

Lead and guide the teams’ operations by facilitating ceremonies and instilling Agile principles into daily activities

Transformed Program Increment (PI) planning readiness to help bring clarity to the work

Worked with all stakeholders to identify and confirm necessary resources

Report status to RTE and escalates changes, issues, risks for resolution as needed

Coaching the team in self-organization and cross-functional

Designed a set of information radiators that showcased each team’s adoption to agile

Collaborated with business and technology teams to guarantee business needs are clearly understood

Collaborated with RTE, Program Team to acquire the resources necessary to produce the project on time

Supported release management activities, working in partnership with the RTE and Release Management

Scrum Master Project Manager

Blue Cross Blue Shield – Richardson, TX

October 2018 – October 2020

Key Initiative: Extracting medical claims, providers and membership data from Big Data; Transforming and Loading data to Teradata shared services platform to enhance Financial, Health Care Management and Electronic Network services reporting; Leveraging modern cloud technology, micro services architecture to improve delivery and performance.

Pioneered the Scrum ceremonies, refinement & planning with onshore/offshore

Implemented data compression techniques and reduced storage costs by 30%

Motivated the teams by having them being part of the solutions and provide their input on issues

Coordinated the Azure Cloud infrastructure meetings on moving the Teradata platform to the cloud

Oversee multiple projects concurrently, including requirement analysis, high/low level designs, solution development, testing plans and execution, implementation plans, and production turnover

Collaborated with PMO to establish engagement process for managing projects within the BAU support team and tracked all work within the BAU team using JIRA, Grasshopper, and Confluence

Generated project plans, project schedules, budget specifications, flowcharts, and presentations

Motivated the teams on being transparent to the work, inspecting and adapting the agile methodology

Pioneered resource plans, allocations and track budget and resource metrics

Coached the teams to be more efficient in estimation and increase collaboration

Communicate program roadmap to portfolio managers, project managers, and project-level resources

Mitigated team conflict and communication issues

Sr. Scrum Master

Center for Disease Control & Prevention – Atlanta, GA

August 2015 – September 2018

Leading three key initiatives: Analyze Payroll & Financial application and provide guidance to minimize gaps, provide consultation on Agile framework; Leading continuous development effort to adhere to Agile best practices.

Empowered the team on being self-organized and cross-functional

Improved project efficiency and leading the teams to 20% increase in productivity.

Provided strategic guidance (Coaching) as part of the agile transformation steering committee to effect change at the team and Enterprise level

Designed a set of information radiators that showcased each team’s adoption to agile

Worked with Technical Leads and Product Owners to refine the grooming process to increase its effectiveness

Spearheaded multiple teams for quality and Develop Hybrid Web Applications

Identified and removed barriers; prevent distractions that interfere with the ability of the teams to deliver the sprint goal; and leading discussion and conflict resolution

Assisted teams with making appropriate commitments through story selection and task definition

Tracked and Communicated team velocity and sprint/release progress

Sr. Scrum Master Delivery Manager

PNC Financial Corporation - Pittsburgh, PA 10/2013 – 07/2015

Lead and facilitated the bank’s Enterprise Agile Transformation and Adoption across a multi-phase, multi-year program that involves three key initiatives: Redesigning PNC Web UI to provide better experience to our Capital market; and migrating the Bank’s Consumer Products to a single platform to improve data quality, data traceability, facilitate ADS (Authorized Data Source) adoption to meet regulatory data compliance.

Facilitated daily Stand-Ups, Sprint Planning, and Retrospectives with various scrum teams both onshore and offshore in support of our initiatives.

Assist teams with making appropriate commitments through story selection and task definition.

Identify and remove impediments; prevent distractions that interfere with the ability of the teams to deliver the sprint goal; Facilitate discussion and conflict resolution.

Worked with PMO to establish engagement process for managing projects within the BAU support team and tracked all work within the BAU team using JIRA, Grasshopper, and Confluence

CI/CD delivery of Java based software applications

Assessed the team’s maturity using an Agile Maturity assessment tool.

Created weekly status reports for stakeholders which highlighted risk, issue, actions, and successes

Conducts Retrospectives and prioritized improvement action items

Collaborated with executive management and business units so the IT plans and priorities aligned to maximize business value and meet compliance requirements

Established PMO practices. Developed a project roadmap and established tools and processes for managing from concept to deployment. Implemented hybrid Agile/Waterfall development methodology

Streamlined the release process. Established ownership and controls. Improved release quality by 30%.

Education

Bachelor of Science – Kennesaw State University- Finance

Additional Skills/Training

Project Management: Technical Projects

Data Landscape of Generative AI for Project Managers – PMI Training

Generative AI Overview for Project Managers

Active Public Trust Clearance

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