Retail Merchandiser Medical Center
Resume:
Pam Hendricks
**************@*****.***
Authorized to work in the US for any employer.
Work Experience
Retail Merchandiser – seasonal position
Kalamazoo Garden Solutions
April 2022 to November 2022
Stocked and organized Garden Ce displays at retail locations. Arranged point of purchase material. Responsible for visual merchandising, unloading and stocking shipments of live goods, Watered and deadheaded plants as needed. Assisted customers with their purchases.
Program assistant for their Healthy Harvest Program
Hancock Regional Hospital
May 2019 to August 2021
This program provided free home grown produce for people who were who were food insecure.
Oncology Coordinator
OSU MEDICAL CENTER
November 2012 to April 2017
Scheduled new and returning patient office visits and tests, complete insurance information prior to the patient's appointments, work closely with hospital staff, clinicians, physicians and division staff, triage patient phone calls, answer questions, resolve issues and referring calls to the appropriate clinic team. Provided physicians and patients information regarding services and general procedures, act as liaison between medical team and patient by coordinating their tests, provide registration functions, work with physician and clinical team to create and manage master schedule and templates
Patient Revenue Cycle Specialist
OSU MEDICAL CENTER
December 2009 to November 2012
Coordinated and provided patient support services such as scheduling follow-up appointments and tests the provider may have ordered, as well as any referrals that may have been placed by the physician/provider, and
scheduled out-patient procedures. Instructed patient regarding the preparation of the procedures.
Medical receptionist/scheduler
ARTMAN & TURNER, MD's, INC - Hilliard, OH
November 1998 to December 2009
Scheduling of appointments, patient registration, chart preparation, referral coordination, and verification of insurance benefits, posting of charges and payments collecting co-payments, balancing charges and payment at the end of the day.
Part-time receptionist
URGENT FOOT CARE - Hilliard, OH
October 1997 to November 1998
Scheduled appointments, pre-certified surgeries and scheduled, obtained referrals from family doctors, pre-certified diagnostic tests and scheduled, posted payments, Filed insurance claims and followed up with insurance companies for payment
Office Supervisor
REDIMED –
Fort Wayne, IN March 1991 to June 1997
Verified insurance information, chart preparation, received payments and credited accounts, responsible for administrative staff scheduling,, interviewed and Hired staff for receptionist positions.
Education
High school or equivalent
Skills
able to work independently, personable, dedicated, interpersonal skills, communication skills, ability to multitask, professional behavior
Additional Information
I was a volunteer at a local Cancer Center. I also volunteered for United Way working with elementary schools as a reading tutor. .
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