Customer Service Data Entry
Resume:
BRENDA
VAZQUEZ
MEDICAL RECEPTIONIST
*****************@*****.***
Los Angeles, CA 90011
CONTACT
Focused student with knowledge of
customer service, data entry and
records management. Aiming to
leverage my abilities to successfully
fill the vacancy at your company.
Frequently praised as detail-
oriented by my peers, I can be relied
upon to help your company achieve
its goals. Hardworking professional
with 4 years of experience and a
proven knowledge of back office
operations, administrative support
and customer service. Aiming to
leverage my abilities to successfully
fill the role at your company.
CAREER OBJECTIVE
Lead Sales Associate
Ulta Frangrance and Cosmetics, 90011, CA
Property Manager
Glenrock Regency Inc., Los Angeles, CA
EXPERIENCE
March 2021 - February 2022
Developed strong relationships with clients to grow business networks.
•
Trained new employees on company policies and strong sales techniques.
•
Built and established strong relationships with customers, enabling
• long-term partnerships.
Attended industry events and conferences to attract potential customers and increase brand awareness.
•
Responded promptly to customer queries to increase overall satisfaction.
•
Highlighted new products and company promotions during sales
• pitches.
Represented brand during special events, customer interactions and sales.
•
Provided product information to customers and aligned products with customer needs to boost satisfaction.
•
January 2019 - January 2021
Negotiated management and service contracts, obtaining most cost-
• effective pricing.
Marketed vacancies through social media and partnerships with local leasing agents.
•
• Facilitated required permits in alignment with regulatory standards. Verified continuous compliance with state and federal regulations
• and retained related documentation.
Purchased building and maintenance supplies and coordinated with subcontractors to facilitate repairs.
•
Inspected grounds, facilities and equipment routinely to determine necessity of repairs and maintenance.
•
• Negotiated and finalized lease terms and agreements. Investigated and resolved tenant complaints, following management rules and regulations.
•
Directed collection of monthly rental fees and monitored past due accounts.
•
Prepared and administered contracts for provision of property
• services, such as cleaning, maintenance and security services. File Clerk
Little Mass Inc., 90011, CA
Kept updated records of property vacancies and lease renewals to proactively fill open units.
•
June 2016 - February 2018
Performed general office activities, such as typing, answering telephones, operating office machines, processing mail and securing confidential materials.
•
• Removed from files to ensure that borrowed files are returned. Modified and improved filing systems and implemented new filing systems.
•
Performed periodic inspections of materials and files to ensure
• correct placement, legibility and proper condition. Sorted or classified information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
•
Kept records of materials filed and removed, using logbooks and computers and generated computerized reports.
•
Placed materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.
•
Scanned and read incoming materials to determine how and where should be classified and filed.
•
• Designed forms related to filing systems.
Input data, such as file numbers, new or updated information, or document information codes into computer systems to support document and information retrieval.
•
Found, retrieved and make copies of information from files in response to requests and deliver information to authorized users.
•
Eliminated outdated and unnecessary materials, destroying them and transferring them to inactive storage, according to file maintenance guidelines and legal requirements.
•
Added new material to file records and created new records as
• necessary.
Defined problems, collected data, established facts and validated conclusions.
•
Certification In Medical Code and Biller
Gendale Career College, Los Angeles, CA
EDUCATION
June 2022
GPA 3.0
Relevant Coursework
• Data Entry • Front Desk Reception
ADDITIONAL SKILLS
• Customer Needs Assessment
• Computer Proficiency and Microsoft Office
• MS Office Applications
• Teamwork and Collaboration
• Building Customer Relationships and Loyalty
• POS System Operations
• Strong Communication and Interpersonal Skills
• Excellent Written and Verbal Communication
• Team Leadership
• Adaptable and Flexible
• Account Management
• Cash Flow Management
• Billing and Collections
• Dispute Mediation
• Speech Clarity
• Goal-Driven
• Data Entry Software
• Invoice Preparation
• Front Desk Operations
• Critical Thinking
• Organization and Time Management
CERTIFICATIONS
• Medical Code and Biller
Melinda Herzberg — GCC
Medical Collections Specialist
***************@*****.***
REFERENCES
Teacher
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