Yaniah Mckinney
Austin, TX *****
**************@*****.***
Seeking Data Entry Associate role, bringing 1 year of experience in administrative support and customer service. Skilled in utilizing online tools, providing independent remote virtual assistant services with exceptional attention to detail.
Proven ability to manage and organize information, enhancing administrative efficiency. Work Experience
Planned Career Break
Personal Leave-Austin, TX
June 2022 to Present
Based on my career gap I was diagnosed with an abscess medical condition which resulted in me having to leave my last job. Since then I have became stronger mentally and more confident in my abilities. I am looking forward to gaining new experience in the work force. Customer Service Agent
Ibex-Austin, TX
March 2022 to June 2022
• Delivered client support by managing inquiries and resolving issues to ensure customer satisfaction.
• Coordinated scheduling and oversaw the creation of customer appointments to optimize service efficiency.
• Maintained comprehensive, current knowledge of customer accounts to facilitate effective assistance with account changes and inquiries.
Teacher
Stepping Stone School-Austin, TX
April 2021 to July 2021
• Developed and implemented weekly lesson plans that catered to the educational needs of young learners, ensuring a comprehensive and adaptable teaching approach.
• Fostered an inclusive classroom atmosphere, promoting diversity and a supportive learning environment for all students.
• Maintained regular communication with parents to discuss student progress and reinforce the home- school connection, enhancing the overall educational experience. Cashier/Customer Service
Walmart-Austin, TX
September 2019 to December 2019
• Processed transactions efficiently, maintaining accuracy in high-volume, fast-paced retail environment.
• Delivered exceptional customer service, ensuring satisfaction and repeat patronage within the cosmetics department.
Intern for Children
City of Austin-Austin, TX
July 2017 to August 2017
• Facilitated educational activities and managed nutritional needs by providing snacks for a diverse group of children aged 5-12.
• Designed and implemented engaging programs to maintain a stimulating environment and foster learning.
Intern
Austin Fire Department-Austin, TX
June 2016 to July 2016
• Assisted with the creation and maintenance of critical administrative documents, including spreadsheets, inventory records, and staff schedules.
• Supported office operations effectively by handling routine photocopying and document management tasks.
Education
Hendrickson High School - Pflugerville, TX
August 2020
Skills
• Communications (1 Year)
• Customer Service
• Microsoft Word (1 Year)
• Experience With Children
• Typing
• Multitasking
• Google Docs (3 Years)
• Data Entry
• Organization
• Time Management
Certifications and Licenses
First Aid Certification