Customer Service Pharmacy Tech

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Brooke Middleton

601-***-**** E: ************@*****.***

*** **** ***** **. ********** Ms, 39114

Seeking a position where my experience can improve customer satisfaction and

to secure the position for a company that will allow me to utilize acquired skills.

have multiple years experience in the working industry, from being a single mom

of 3, Managing a company for over 8 years, to a busy health care office. am

very organized and professional when it comes to my work. Successful at

coordinating busy offices and staying professional in stressful situations. am

very hardworking, dependable, on task and on time, last but not least, I'm

always up to learn something new.

e Extensive experience working in e Dependable.

the general public. @ Remarkable experience in

© Interface well with others of all customer service.

levels. * Registered with the State of Ms as

© Organization is a must when it a Pharmacy Tech.

comes to me and my work * 2years experience hands on as a

= Caring and hardworking with Pharmacy Tech.

excellent. communication, © Design Software (Flexi 8)

customer service, and office Developed artwork for signage,

support skills. banners, flyers, posters, and

e Multiple years experience in publications

healthcare offices and health © Organized projects, budgets,

insurance eligibility. guidelines, and deadlines.

© Ability to handle and balance large

sums of money.

PATIENT SERVICE REPRESENTATIVE 03/2010 to 05/2012

Hattiesburg Clinic P.A Hattiesburg, MS

© Worked Multiple Dr. Schedules daily

Verified health insurance eligibility

Set up monthly payment plans for patients

Balanced deposits and credit card payments each day

Assisted patients in filling out check-in and payment paperwork

Took co payments and compiled daily financial records

e Facilitated timely check-in by greeting visitors and establishing purpose of

visits

e@ Multiple computer duties

RECEPTIONISTI/PATIENT ASSISTANT 03/2006 to 07/2008

Mendenhall Eye Clinic Mendenhall, MS

answered the phone, made appointments, checked patients in and out,

insurance eligibility, filed medical records, cleaned office and medical

equipment, assisted patients until seen by doctor, multiple computer duties.

PHARMACY TECHNICIAN 07/2007 to 08/2009

Magee General Hospital

e Entered patient information in computer, Filled patients medicine drawers,

Mixed IV's, Filled prescriptions, Put up shipment orders, Ordered new

medicine, Printed MARS for nurses, Answered phone, Took medicine to

Doctors/Nurses when needed, Worked on computer numerous times a

day.

MANAGER 08/2009 to 06/2013

Weeze Choppers

@ Communicates with the public all day

Answer phone.

Sorts and delivers mail.

Bank deposits.

Puts up shipments and orders new shipments.

e Cash register.

.

Works with Multiple office software(word, excel, google, adobe, etc..)

Contact this candidate