Business Manager Sales Reps
Resume:
Khanh Nguyen Bo
***********@*****.***
Enthusiastic and motivational business manager 9 years of experience. Skilled in coaching, adaptability, budgeting, and leadership, with a track record of B2B and B2C growth. Effective communicator and motivator who identifies and leverages assets in teammates to reach goals- and build long lasting relationships with users. Relentless optimist who believes there is no failure, only growth.
Work Experience
Business Manager
Mavericks Group Inc - Arlington, VA
June 2022 to Present
· Direct all organizational operations, policies and objectives to maximize productivity and returns
· Interview, appoint, train and assign responsibilities to department managers
· Created and conducted sales training program that increased average revenue of 11 sales reps by 16%
· Implemented data-driven decision making processes to optimize user acquisition and retention
· Manage over 10 retail stores and approve budgets for product development, marketing, overhead and growth.
Solar Consultant
Momentum Solar
February 2021 to February 2022
· Uncovered new clients and businesses opportunities
· Developed sales scripts with strategic messaging
· Implemented customer segmentation techniques which led to a 10% improvement in sales conversions from initial consultations
· Conducting site visits and energy needs assessments to provide clients with tailored solar solutions that reduced their energy expenditure by an average of
30%
· Educated homeowners and businesses on government tax incentives for solar adoption, facilitating an informed decision-making process.
Account Manager
Eclipse Marketing
August 2020 to December 2021
· Maintained on the top five direct and outside sale producers in the nation for technology products
(wireless, cable, Internet)
· Successfully expanded marketing reach for every demographic consumer product into emerging digital and online platforms
· Led a team of fifteen representatives to exceed company's quota and record
· Recognized for increasing sales revenue by 15% in the first 60 days
· Recruit and train team members adhering to all company and state guidelines
· Actively monitor key performance metrics of sales team, identify challenges, and create new solutions utilizing proven problem-solving techniques
· Generated sales through social media and advertising platform. General Manager
PH Restaurant - Madison Heights, MI
December 2015 to July 2020
· Managed day to day operations for full-service restaurant including event coordination and planning
· Met or exceeded sales goals for every single month
· Collaborated with kitchen employees to achieve goals, such as providing clean and sanitary utensils to customers
· Directed staff up to ten (10) employees for food preparation and service delivery. Education
Associate of Applied Science in Psychology
Macomb Community College
Skills
• Negotiation
• Time Management
• Operations Management
• Client Relations
• Vietnamese and English- native and bilingual proficiency
• Advanced Computer Skills
• Market Knowledge
• Sales Planning
• Spanish- limited professional proficiency
• Team collaboration
• B2B Sales
• Salesforce
• CRM Software
• Sales
• Customer service
• Customer relationship management
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