Customer Service Facilities Management,EVS TECH

BRIDGETTE

PARKER

**********@*****.***

San Diego, CA 92113

Bold Profile

With over a decade of professional experience in customer service and facilities management. I am actively searching for a position where I can continue to build expertise in a collaborative work environment. My advanced skill sets in business and medical setting complement a strong passion for team building and bolster my ability to lead staff training and address high-tension customer service situations. I bring deep exceptional knowledge and a proactive work ethic to my position, team and organization. PROFESSIONAL SUMMARY

Alvarado Hospital - EVS Technician

San Diego, CA • 02/2020 - 05/2022

Performed housekeeping duties in different areas of the hospital, cleaning rooms, hallways, restrooms, locker rooms and wards along with performing linen changing duties. Ensured that all waste baskets around hospital are emptied and sanitized using disinfectant. Transported trash to waste disposal area. Ensuring that restroom floors, surfaces are properly cleaned and sanitized. Dust mopped, scrubbed, mopped floors, dusted, polished furniture, machines or equipment. Cleaned/disinfected mattresses finished up with clean linen. Prepared rooms for patients.

Scrubbed/disinfected walls in patient's rooms, waiting area, procedure rooms and Labs climbing ladders. Maintenance blinds, windows, doors, curtains by dusting and disinfecting on a regular basis. Cleaned/maintained and organized storage area (cleaning supplies).

Appropriate disposal of medical waste products, syringes, gloves, masks and soiled linens. Handled mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.

Ability to provide full duties without supervision. Anticipate challenges, provide solutions and prioritize safety. Informed supervisor of any equipment or facilities in need of repairs or replacements and aid solving the issue.

I bring deep exceptional knowledge and a proactive work ethic to my position, team and organization.

WORK HISTORY

Efficient Service

Communication and

Interpersonal Skills

Understanding Standard

Operating Procedures

Adaptable and Flexible New

employee Training Safe work

methods, safety practices,

safety protocols, safety

measures Handle Hazardous

Chemicals Bio hazardous

Waste DisposalContaminated

Removal Proactivity and Time

Management Hospitality

Maintenance

SKILLS

Madison High School

San Diego, CA • 06/1984

Diploma

EDUCATION

MCAS COMMISSARY - Sales Store Checker

San Diego, CA • 02/2006 - 11/2018

Performed exceptional customer service and assisted up to 500 customers 6-8 hours 5 days a week. Motivated

self-starter, detailed oriented, strong organizational skills. Welcomed and greeted customers with professional

politeness. Answered questions about store policies and addressed customer concerns. Assisted customers in loading merchandise on conveyor belt and asked customers packing preference.

Restocked/organized merchandise in front lanes, tagged and displayed merchandise as required. Keeping a safe environment.

Maintained current knowledge of store promotions and sales for customers.

Operated electronic cash register for cash, checks, credit cards, traveler's checks, gift cards,WIC Vouchers, food stamps transactions with excellent accuracy levels. Train new team members in cash register operation procedures, customer service and merchandise management, manage merchandise returns professionally and quickly to maintain customer satisfaction, maintain day-to-day safety and sanitation standards.

Monitored self-checkout system and provided help in resolving complex problems. Maintained accurate cash control of register, memorized over 150 produce codes, operated scanners, scales and other electronics, processed sales, returns and exchanges.

Known for strong work ethic, excellent communication skills and have the ability to deliver exceptional high quality of customer service. Performed maintenance duties, dust mopping, mopped floors, cleaned/sanitized countertops, sanitized conveyor belt, vacuumed and wiped down the check out area. Lifted up to 50 pounds and used a forklift for heavier loads.

Conducted inventory counts, adding each item in stock and documenting in PC system.

Contact this candidate