High School Customer Service

JANET HERNANDEZ ORTIZ

**** * ****** ***, *******, Arizona 85037 US • 602-***-**** • *******************@*****.*** Skills

• Bilingual in Spanish and English

• Excellent oral and communication skills

• Ability to work independently or as a team

• Working knowledge of Microsoft Windows, Microsoft Word, Microsoft PowerPoint, and Microsoft Excel

• Experience in tracking and organizing inventory efficiently.

• Creating a friendly and welcoming environment for visitors.

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List of Technical Skills Standard/ sports medicine and rehabilitation

• Use of medical terminology as applied in healthcare

• Demonstrate an understanding of body system and human anatomy

• Demonstrate safety and infection control

• Manage acute care emergency and non emergency situations

• Assess the impact of injuries, sports trauma, and physical dysfunction and disorders

• Apply Therapeutic exercise, training, and recognition

• Demonstrate an understanding of therapeutic interventions and pain management

• Apply psychological techniques to physical performance, injury evaluation, and rehabilitation

• Demonstrate healthcare organization and administration activities Education

High School

High school diploma

Copper Canyon high school – Glendale

Experience

Ce centertainment- Peter piper pizza- January 12 2021- November 22, 2021

- Provided excellent customer service by greeting guests, taking orders, and addressing any concerns or complaints.

- - Managed cash transactions accurately and efficiently, ensuring balanced cash drawers at the end of shifts.

- - Assisted in food preparation and maintained cleanliness and hygiene standards in the dining area.

- - Coordinated with team members to ensure timely service and customer satisfaction.

- - Demonstrated strong multitasking abilities by handling various tasks simultaneously during peak hours.

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Warehousing Associate – Amazon -June 6, 2021 to August 25, 2022- GYR3 - Phoenix, AZ Chewy- sept 2022 – ongoing Goodyear, Az

Efficiently picked, packed, and processed customer orders to ensure timely and accurate shipment.

- Conducted regular inventory checks and maintained accurate records of stock levels.

- Adhered to safety protocols and procedures to maintain a safe working environment.

- Collaborated with team members to meet daily and weekly productivity targets. Community service – July 2017- 2021

- Stella's Farmers Market, Tolleson Elementary School District

- *Every Second and Fourth Saturday of the Month*

- - Assisted in packing and organizing food to ensure efficient distribution.

- - Created a welcoming and friendly environment for all visitors.

- - Collaborated with the lunch ladies manager and school supervisor to manage operations.

- - Recorded visitor names and managed attendance when managers or supervisors were unavailable.

- - Helped with closing duties and ensured everything was properly stored away.

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