Customer Service Administrative Support
Resume:
Hollie Peterson
** *********** ****, ******, ** *0157
******.**********@*****.***
Objective
Organized and customer-oriented professional with extensive experience in managing administrative tasks, communication, and scheduling. Seeking a receptionist position to utilize my skills in maintaining efficient front desk operations and providing excellent customer service.
Professional Experience
Administrative Support / Second Grade Teacher
Vaughan Elementary, Powder Springs
August 2021 – Present
Managed classroom activities, schedules, and communications with parents and staff.
Developed and implemented lesson plans, ensuring a structured and engaging environment.
Coordinated meetings and conferences, providing administrative support to ensure smooth operations.
Virtual 5th Grade Teacher
Vaughan Elementary, Powder Springs
August 2020 – June 2021
Adapted curriculum for virtual learning and maintained effective communication with students and parents.
Utilized technology to facilitate meetings and manage student information.
Handled inquiries and provided technical support to students and parents.
Target Teacher/Gifted Teacher
Vaughan Elementary, Powder Springs
August 2005 – May 2020
Coordinated specialized programs, handling schedules, and communications with stakeholders.
Developed individualized plans and maintained records for gifted students.
Assisted with administrative tasks and ensured program efficiency.
Director of the Summer Enrichment Academy
Cobb County Schools
June 2015 – June 2021
Managed the planning and execution of summer programs, including scheduling, staff coordination, and communication with parents.
Handled administrative tasks such as record-keeping, budgeting, and reporting.
Director of Brick by Brick Lego Summer Camp
Due West Methodist Church
June – July 2013, 2014, 2015
Oversaw daily operations, including registration, scheduling, and communication with parents.
Ensured a safe and organized environment, handling inquiries and resolving issues promptly.
Fifth Grade Teacher
Ford Elementary, Acworth
August 2000 – July 2005
Managed classroom operations, including scheduling, lesson planning, and parent communication.
Organized extracurricular activities and maintained detailed records of student progress.
Summer School Teacher
Area 6
2004 – 2006
Delivered targeted instruction, managing classroom activities and ensuring effective communication with parents.
Created hands-on activities and maintained accurate records of student performance.
Mathematics Teacher
Mabry Middle School, Marietta
August 1996 – June 2000
Taught various math courses, managing classroom activities and providing administrative support.
Developed engaging activities and maintained detailed records of student progress.
Director of Youth Science and Technology Summer Blast Camps
Southern Polytechnic State University, Marietta
June – August 1996, 1997, 1999, 2000, 2001
Planned and coordinated camp activities, managing schedules, staff, and communication with parents.
Ensured smooth operations by handling administrative tasks and resolving issues promptly.
Fifth Grade Teacher
Garrison Mill Elementary, Marietta
February 1996 – June 1996
Managed classroom operations, including lesson planning, scheduling, and communication with parents.
Engaged students in hands-on learning activities and maintained accurate records.
Teacher of the Gifted
Shaw Elementary, Tampa
August 1994 – February 1996
Taught math and science to gifted students, managing classroom activities and maintaining records.
Designed engaging activities and communicated effectively with parents and staff.
Education
Bachelor of Science in Elementary Education
University of South Florida, Tampa
December 1991
Honors Program, Suncoast Area Teacher Training Program
Gifted Certified
Specialized Training
Gifted Education Courses: Theory and Development, Curriculum and Procedures, Educating Special Populations, Guidance and Counseling
Science Classes: Georgia Adopt a Stream Training, Marine Biology, Elementary Marine Science
Math Classes: Math GPS & AIMS Training, Math Leadership Academy, Teaching Algebra to Seventh Graders, Hands-on Equations
Computer Certifications: PowerPoint, MIE Certification, BYOD Certification
Volunteer Work
Reading Bowl Coach, Vaughan Elementary: 2017-2018, 2020-Present
Science Olympiad Coach, Vaughan Elementary: 2017-2020, 2021-Present
Lego Club Coordinator, PTSA After School Program: 2017-2020
References
Available upon request.
Contact this candidate