JH
JAMAR HODGES
**********@*****.*** 901-***-**** Memphis TN
Experienced and versatile professional with a demonstrated track record in operations management, supply chain, and employee leadership across various industries. Skilled in controlling costs, resource allocation, and recruitment, with a strong focus on improving processes and boosting results. Proficient in cross-functional collaboration, regulatory compliance, and project management. Recognized for exceptional customer relationship management, quality control, and logistics coordination. Adept at driving operational excellence while ensuring adherence to health, safety, and regulatory standards.
Area Manager
Controlling costs
Operations Management
Supply Chain Management
Order Management
Employee Scheduling
Resource Allocation
Recruitment and hiring
Cross-Functional Collaboration
Customer Relationship Management
Utility Inspector
Field reporting
Regulatory Compliance
Hand tool use
Quality controls
Corrosion control
Damage Prevention
Documentation skills
Project Management
Equipment Operation
Assistant Manager of Operations
Purchasing and planning
Employee Supervision
Cash Register Operation
Microsoft Office (Word, Excel, Powerpoint, OneNote,
Outlook)
Cost analysis and savings
New Employee Hiring
Vehicle cleaning
Customer Service
Time management and prioritization
Policy Enforcement
Compliance Monitoring
Logistics Coordination
Budget Administration
Assistant Manager
Active listener
Excellent math skills
Ingredient Selection
Cake Decorating
Kitchen Equipment Operation
Quality Control
Food handling standards
Baking techniques
Visual Merchandising
Temperature Control
Health and Safety Regulations Management
Driver's License, 05/01/28
ServSafe
Bethel University Memphis, TN
Business Management
01/2013
Summary
Skills
Certifications
Education
Freddys Frozen Custard and Steakburger
Memphis, TN
Area Manager
04/2017 - Current
Analyzed financial data such as reports, budgets and payroll records to identify areas of improvement.
Developed and implemented strategies to enhance team performance, improve processes and boost results.
Maintained accurate records of all inventory items, including quantity, location, and expiration date.
Structured HR consulting services to support clients during organizational developments and changes.
Supervised the selection, training, development, and evaluation of staff members.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Planned weekly work schedules based on forecasted business needs while ensuring labor costs were kept within budget. Osomes Utilities Memphis, TN
Inspector
10/2016 - Current
Monitored contractor activities, ensuring adherence to established procedures and quality control measures.
Assisted in developing standard operating procedures for new or existing processes associated with utilities inspection, testing, and maintenance operations.
Notified supervisors or other relevant personnel of test or production issues.
Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards or quality levels. Produced official reports of findings to meet regulatory standards and assist senior leadership with improving operations. Chism Car Wash Express Memphis, TN
Assistant Manager of Operations
05/2016 - 10/2016
Analyzed data to identify areas for improvement in operational performance and costs.
Oversaw financial operations related to the car wash business including budgeting, payroll and accounts receivable and payable activities. Coordinated the implementation of new processes and systems to improve overall operations.
Directed workflow by assigning tasks to team members based on their skillset and availability.
Monitored all equipment used during the car wash process to ensure it was functioning properly.
Utilized software programs such as QuickBooks for tracking sales data accurately.
Panera Bread Memphis, TN
Assistant Manager
08/2014 - 05/2016
Trained, supervised and evaluated bakery staff on proper baking techniques and safety procedures.
Created policies and procedures for improved workflow processes. Developed and implemented a new customer service program to increase customer satisfaction.
Managed budgeting activities such as forecasting costs, setting prices and controlling expenses.
Directed the operations and logistics of a multi-million dollar business. Analyzed financial records such as income statements, balance sheets and cash flow reports.
Experience
References available upon request.
References