Software Engineer Business Process

RAGAV THIAGARAJAN

***** ******** **** ****, ***********, VA 20155

Email: ******@*******.*** Ph: 208-***-****

Summary:

●Over 25 years of experience in software development life cycle (SDLC) with emphasis on analysis, design, development and implementation of Web, windows and business process applications.

●Experiences include Design, Develop and implementing several mission critical systems for Micron Technology Inc like GeRM, GDM, CLI, MES also develop and implementing several time critical systems in the area of telecommunications, Radio frequency Identification (RFID) systems and e-commerce.

●Extensive Software Development knowledge includes in using C#.NET, ASP.NET, Visual Studio.NET, SOA, SOAP, SSAS, SSIS (ETL), MS SQL Server BI, web services, Web API, .NET MVC, Microservices and databases such as SQL Server, Tableau, Oracle, and Sybase.

●Experiences include various job responsibilities such as Senior Software Engineer/Developer/Software Engineer Lead/ BPM Engineer/Business Process Analyst, Analyst Programmer and Module Leader.

●Working knowledge in process mapping, SIPOC, ARIC and BPI activities.

●Working knowledge includes in Business Process Management (BPM) Tools such as Savvion, MetaStorm, Enterprise Architect 7.0, Applied Materials E3 Systems.

●Working knowledge includes in Project Management using Kepner-Tregoe (KT) Project Management Methodology (PMI based).

●Expertise in: problem analysis, requirements gathering, architectural design and integration, project & program management and marketing, risk assessment & avoidance. In depth technical understanding of IT components and complex engineering systems.

●Expertise in: Participate in Agile development, and fill in Scrum Master roll time to time based on need.

●Working experience in continuous integration / development (CD/CI) using Azure Devopos

Specialties:

●System Design, Development and Integration using SQL, C#, .NET MVC, Web API/REST API, Angular, Visual Basic, JavaScript, TypeScript, Savvion, Visio, Enterprise Architecture, Data Flow Diagrams, BPMN, Microsoft business intelligence tools, Tableau, Power BI, Microservices.

●Scrum, Agile Development.

Job responsibilities:

●Software System Development.

●Working as a Subject Mater Expert/Project manager on Auxiliary IT related fields, and be a contact person for Micron Fab6 Process Control System team.

●Working as IT Architect for the Database design (Including MS SQL stored procedures) .

●Working as IT Architect for technology road map, including integration of .NET ASPX, Web services with API’s and Microservices.

●Involved in business requirement gathering.

●Working on design and implement reports for Micron Fab6 Process Control System related fields using Data Navigator, SSIS, Microsoft reporting.

●Working on PCS Auxiliary IT support.

●Involved in Software related SOW process project prioritizations for Fab Central Auxiliary IT Team.

●Involved and take responsibility to support Implemented Auxiliary IT projects for Fab Central Teams and FAB6 PCS Team.

●Analysis/Model/Develop/Implement the Business Process Management (BPM) Process.

●Analysis/Model/Develop/Implement the Aux IT Systems and Dashboards.

●Participate Scrum daily standup meeting, Sprint Planning, Follow up sprint development, Retrospective sprint review.

●Work with Product owner to overcome discrepancies.

●

Skills:

Languages: Visual Studio.NET, .NET MVC, (C#, VB), angular, Visual Basic 6.0, 5.0, Java, Perl.

Data Base: SQL Server 2017, 2000, Oracle 9.0i, MS Access, Sybase, DB2, Data Bricks, Snowflake

Scripts: VBScript, Java Script, TypeScrpit

Internet/Web tools: ASP, ASP.NET, XML, XSLT. REST API, JSON

Data Modeling: Visio, UML, Rational Unified Process (RUP)

Project Management: MS Project, (KT) Project Management Methodology.

Reporting Tools: Cognos, Crystal Reports, Microsoft Reporting, Data Navigator, Tableau, Power BI, Dynamic 365

Servers: IIS 5.0/4.0, MTS, Site Server (Ad Server) 3.0, Web logic.

Technologies: WSDL, SOA, SOAP, COM, Analysis Services 2008 (SSAS), SSIS(ETL), MS SQL Server BI, API, Microservices

BPM: Savvion, MetaStorm, Enterprise Architect 7.0

PCS System: Applied Materials –E3 [Fab automation and equipment engineering system (EES)]

Devops Tools: Jira, Microsoft TFS, BitBucket, GIT, Azure Devops

Education:

M.S Computer Science (1992)

Bharathidasan University, Tamil Nadu, India

Post Graduate Diploma in Business Administration (1994)

Annamalai University, Tamil Nadu, India

Certifications & WorkShop (Micron Technology Training Courses) :

Kepner-Tregoe (KT) Project Management workshop (PMI based).

Kepner-Tregoe (KT) Problem Solving/Decision Making

Savvion BPM Studio (Business Manager) BPM tool.

Analysis Services 2008 (SSAS) OLAP Workshop .

PILOT - Process Improvement Workshop

Mesa C# Framework

MetaStorm V9 BPM Tool.

Jira, Microsoft TFS Inhouse Training.

Core Team Member of the following Micron activities:

Worldwide Fab Management System (WFMS).

Micron BPM Tool Evaluations team.

EXPERIENCE:

Company: Ferrovial, Austin, TX.

Job Title: Sr. IT Technical Analyst – Digital Manufacturing

Year: Apr 2023 – Apr 2024

Ferrovial develops transportation infrastructure, becoming a leading company in sustainable solutions, engineering and construction of civil works and buildings. Manage Toll Roads

I was working as Sr. Technical Analyst with extended service owner responsibility. I was located at I66 ExpressWay Mobility subsidiary of Ferrovial, to help services and support between I66 Expressway and IT contract company NTT Data.

Job Responsibilities:

●Manage Service/Product support and new requirements with offshore Contract IT provider team (NTT Data) and I66 Expressway .

●Working to collect Data with Data Analysis.

●Write complex SQL’s to share with System Analyst to create Power BI Reports.

●Working on Power BI Report Design/Requirements.

●Help create ETL to extract data from data sources.

●Work with I66 Expressway Customers/Stakeholders on support, fix and new requirements.

●Work on System improvements Identification and Handling.

●Work on Incident and Service Request Management.

●Monitor health of systems like Operational Back Office (OBO) and Commercial Back Office (CBO) Revenue Reconciliation.

●Monitor health of Database Handling, Analytics and Reporting.

●Working with the Scrum team (IT - NTT Data).

●Extensively involved in business requirement gathering.

●involved in evidence review with the IT and I66 Expressway team on system development fix on (OBO) Microservices, MongoDB, Dynamic 365 and BI with use of ETL.

●Escalate the support case to the appropriate department for speedy support and fix.

●Communicate with the customers for the follow up and or to close the support cases.

Technology used:

Jira, Angular, Java Script, Typescript, Visual Studio .NET, MS SQL, MongoDB, Databricks,, Azure Devops,Jira, ASP .NET, C# .NET, .NET MVC, REST API, HTML, Json, Analysis Services (SSAS), SSIS(ETL), Tableau, Power BI, Dynamic 365 and Microservices.

Company: Nestle Purina Petcare, St. Louis, MS.

Job Title: Sr. Programmer Analyst – Digital Manufacturing

Year: Apr 2021 – Feb 2023

Nestlé Purina Petcare, or simply Purina, is an American subsidiary of the Swiss corporation Nestlé, based in St. Louis, Missouri. It produces and markets pet food, treats, cat and dog litter.

I was in a long-term contractor position as Sr. Programmer Analyst for Digital Manufacturing department.

Job Responsibilities:

●Provide in house support for many Manufacturing systems such as BDS, CARMA, FLO, Sift Manager.

●Working with Scrum team on migrating legacy systems such as FLO (old version is Java/jsp) to new platform .NET MVC API Backend, Angular Frontend, using Azure Devops with CD/CI.

●Extensively involved in business requirement gathering.

●Extensively involved on Data base design, writing complex stored procedures in MS SQL Server

●Developing REST API to connect to Data server to perform GET, PUT, POST and DELETE data.

●Extensively worked on the environments such as Angular, .NET MVC, Visual Studio .NET 2020, MS SQL, Oracle, DB2, ASP .NET, C# .NET, HTML, JSON, Analysis Services 2010 (SSAS), SSIS(ETL), to deliver Purina Information systems applications successfully.

●Managed and worked on multiple projects concurrently.

●Escalate the support case to appropriate department for speedy support and fix, if the support related to IT issue that outside scope of Fab Central Team IT.

●Communicate with the customers for the follow up and or to close the support cases.

●Design and develop Dashboards using Tableau and Power BI, which include ETL data loading, design, Develop, Implement and Training team on Dashboards, Data Integration, and data validation.

Technology used:

Angular, Java Script, Type Script, Visual Studio .NET, MS SQL, Oracle, DB2, Azure Devops, Microsoft TFS, ASP .NET, C# .NET, .NET MVC, REST API, HTML, Json, Analysis Services 2010 (SSAS), SSIS(ETL), Tableau, Power BI, Microservices.

Company: Micron Technology Virginia, Manassas, VA.

Job Title: Sr. Software Engineer – Manufacturing Central Team (MCT)

Year: Sep 2017 – Aug 2020

Micron is one of the world's leading providers of advanced semiconductor solutions.

Job Responsibilities:

●Provided Business Process Management (BPM) solutions to the Micron Technologies Manufacturing Central Teams (MCT) such as GDMS (Generic Deviation Management System) by extensively involved and participated in lead role to worked with Scrum team on analysis, requirement gathering, design, development, implementations and maintenance of the system.

●Extensively involved in business requirement gathering.

●Extensively involved on Data base design, writing complex stored procedures in MS SQL Server

●Developing REST API to connect to Data server to perform GET, PUT, POST and DELETE data.

●Extensively worked on the environments such as Angular JS, .NET MVC, Visual Studio .NET 2020, MS SQL, Oracle, ASP .NET, C# .NET, HTML, JSON, Analysis Services 2010 (SSAS), SSIS(ETL), MetaStorm to deliver Micron Information systems applications successfully.

●Create multiple reports for the Fab Central Team Auxiliary IT related using SSIS, Microsoft Reporting, Data Navigator, Tableau.

●Managed and worked on multiple projects concurrently.

●Extensively involved in defining and documenting the systems life cycle (Inception, Elaboration, Construction and Transition) and also involved in the creation of Software Requirement Specifications, define use cases, Test case and Test Plan to meet the system life cycle phases.

●Participate in On-call support rotation.

●Monitor Support Board and prioritize the support based on SLA.

●Monitor Jira and Remedy cases created by the automated systems to prioritize cases based on SLA.

●Escalate the support case to appropriate department for speedy support and fix, if the support related to IT issue that outside scope of Fab Central Team IT.

●Communicate with the customers for the follow up and or to close the support cases.

Technology used:

Angular JS, Java Script, Visual Studio .NET 2019, MS SQL, Oracle, BitBucket, Jira, Microsoft TFS, ASP .NET, C# .NET, .NET MVC, REST API, HTML, XML, Analysis Services 2010 (SSAS), SSIS(ETL), Tableau, Microsoft Reporting, MetaStorm .

Company: Micron Technology Virginia, Manassas, VA.

Job Title: Senior Engineer – Process Control Systems

Year: July 2011 – Aug 2017

Micron is one of the world's leading providers of advanced semiconductor solutions.

Job Responsibilities:

●Design/Developed Business solution IT systems such as Step Coverage, Test wafer Management, GeRM Hold dashboard by extensively involved in analysis, requirement gathering, design, development, implementations and maintenance of the IT systems, using Microsoft BI and GUI tools, Enterprise Architect and K-T Project Management methodology.

●Extensively involved in business requirement gathering.

●Involved in process mapping, identify the process as-is and design the process to should-be, using SIPOC and ARCI.

●Extensively involved on Data base design, writing complex stored procedures in MS SQL Server.

●Extensively involved in Identified and create SOA web services. Identified database schema and create appropriate objects and stored procedures.

●Extensively worked on the environments such as Applied Materials E3 System, Java, Java Script, Visual Studio .NET 2010/2008/2005, MS SQL, Oracle, Sybase, FrontPage, K-T Project Management, Rational Clear Quest, ASP .NET, C# .NET, HTML, XML, Analysis Services 2008 (SSAS), SSIS(ETL), MetaStorm to deliver Micron Information systems applications successfully.

●Create multiple reports for Fab6 Process Control Systems Auxiliary IT related using SSIS, Microsoft Reporting and Data Navigator.

●Managed and worked on multiple projects concurrently.

●Extensively involved in defining and documenting the systems life cycle (Inception, Elaboration, Construction and Transition) phases using RUP (Rational Unified Process) templates, and also involved in the creation of Software Requirement Specifications, Define use cases, Test case and Test Plan to meet the system life cycle phases.

Technology used:

Applied Materials E3 System, Java, Java Script, Visual Studio .NET 2010/2008/2005, MS SQL, Oracle, SVN, K-T Project Management, Rational Clear Quest, ASP .NET, C# .NET, HTML, XML, Analysis Services 2008 (SSAS), SSIS(ETL), MetaStorm .

Company: Micron Technology Inc, Boise, ID.

Job Title: Software Engineer – Fab Central Team (FCT)

Year: Oct 2006 – June 2011

Micron is one of the world's leading providers of advanced semiconductor solutions.

Job Responsibilities:

●Provided Business Process Management (BPM) solutions to the Micron Technologies Fab Central Teams (FCT) such as Global Conversion Process (GCP), Tool of Record (TOR), Tool Service Requirement (TSR), Vendor Change Management (VCM) and Global Document Solution (GDOC) by extensively involved in analysis, requirement gathering, design, development, implementations and maintenance of the Business Process Model (BPM), with process simulations using Savvion Business Manager, Enterprise Architect and used K-T Project Management methodology.

●Extensively involved in business requirement gathering.

●Involved in process mapping, identify the process as-is and design the process to should-be, using SIPOC and ARCI.

●Extensively involved on Data base design, writing complex stored procedures in MS SQL Server.

●Extensively involved in Identified and create SOA web services to accommodate the work step activities for the defined BPM flow model. Identified database schema and create appropriate objects and stored procedures.

●Extensively involved in creation of Savvion Custom adaptors using Java, Web service adaptors using .NET WSDL and Savvion BizLogic to enable the Business process Management implementations.

●Extensively worked on the environments such as Savvion Business Manage (BPM Tool), Java, Java Script, Visual Studio .NET 2005, MS SQL, Oracle, Sybase, FrontPage, K-T Project Management, Rational Clear Quest, ASP .NET, C# .NET, HTML, XML, Analysis Services 2008 (SSAS), SSIS(ETL) to deliver Micron Information systems applications successfully.

●Create multiple reports for the Fab Central Team Auxiliary IT related using SSIS, Microsoft Reporting and Data Navigator.

●Managed and worked on multiple projects concurrently.

●Extensively involved in defining and documenting the systems life cycle (Inception, Elaboration, Construction and Transition) phases using RUP (Rational Unified Process) templates, and also involved in the creation of Software Requirement Specifications, Define use cases, Test case and Test Plan to meet the system life cycle phases.

Technology used:

Savvion/MetaStorm Business Manage (BPM Tool), Java, Java Script, Visual Studio .NET 2005, MS SQL, Oracle, Sybase, FrontPage, K-T Project Management, Rational Clear Quest, ASP .NET, C# .NET, HTML, XML, Analysis Services 2008 (SSAS), SSIS(ETL).

Company: Micron Technology Inc, Boise, ID.

Job Title: Software Engineer. Corporate IS Front-end-End Systems

Year: Feb 2001 – Aug 2006

Consolidated 30+ unique Recipe Managers into a single, powerful system that managed tool recipes for all 200mm & 300mm Frontend fabs, as well as Backend (Test & Assembly), R&D, JV’s, and Photo Mask production.

Designed & implemented Micron’s advanced Lot Sampling system, and integrated it into the WIP Tracking system.

Involved in Design/Development/Implementation/Support for the following projects

Project Details:

Generic Recipe Manager (GeRM):

The Generic Recipe Manager (GeRM) is an engineering software application and database for automation. GeRM stores recipe information that can be downloaded to the tool. GeRM provides inserts, updates, deletes, and viewing of the relationships between equipment, design IDs (or part types), steps, and recipes. It allows steady-state recipe information to be controlled, and allows process exceptions through the definition of rules.

GeRM Deviation Manager (GDM):

This project was the enhancement of the GeRM and the GeRM Deviation Manager application which can be run in multiple modes. At the time of this writing the GDM application could be run stand-alone in the Lot Deviation creation mode, from MES SWR in the SWR Deviation creation mode, and from MES Fab Tracking in the MES Dynamic Deviation creation mode.

Common Limit Interface (CLI):

CLI is a common component which created to share the common SPC limits with manufacturing application GeRM, SPC and Sigma. The system will keep the three systems to maintain common Limits in one place and let to share the same limits such as Lower, Upper among the shared systems.

Other systems Design/Development/Implementation/Support are Part Maintenance, Queue Time limit, MES, GeRM Server, GeRM Recipe Adjustment Systems.

Responsibilities:

One of the initial developers on GeRM and involved Design and Implement the Generic Recipe Manager (GeRM) major components including GeRM Template, GeRM Parameter OCX.

Worked as a single developer on the Common Limit Interface (CLI) component and integrate the component with GeRM, SPC and Sigma. Also the CLI component can be access as stand alone if needed.

Worked as a single architect/developer on design, develop a tool (PHOTO area Scanner to Virtual tool conversion utility) that convert the existing PHOTO scanner tools in GeRM to PHOTO virtual tool, for all major sites. The tool was used to convert one time for each site and was successful production conversion that time.

Technology used:

Visual Studio .NET 2005, MS SQL, Oracle, Sybase, FrontPage, K-T Project Management, Rational Clear Quest, ASP .NET, C# .NET, HTML, XML.

Company: Ace Technologies, Milpitas, CA

Analyst Programmer -- Mar 2000 – Dec 2000

Ace Technologies is a consulting company based in Milpitas, CA. Involved in projects with their clients, Savi Technology Inc, and Uconnections.com.

Savi Technology Inc, CA

Savi Technology is a pioneer in radio frequency identification (RFID) systems for use in logistics and supply chain management applications, enabling customers to locate, monitor, track, and optimize utilization of their physical assets.

Roles and Responsibilities:

●Extensively involved with requirement gathering from Design department and coordinated successfully with the database team to implement Web based solutions according to the clients needs.

●Extensively used ASP, Java script, VB script to create, maintain web based applications.

●Involved in creating complex queries using Oracle 8.0 Database.

www.Uconnections.com, NY

Uconnections is a social network site.

Roles and Responsibilities:

●Involved in design development and maintenance of Uconnections website.

●Extensively used ASP, Visual Basic 6.0, ADO (OLEDB).

●Was involved in grouping Ads using Ad Server, Customization of Ad Manager page and display the ads in the site for each group.

●Extensively involved in performance tuning of queries against SQL server database.

Company: Intelligent Systems India Pvt Ltd, India

Module Leader -- Jan 1999 – Nov 1999

Roles and Responsibilities:

Lead team for design development for web based application to automate NBEO (National Board of Examiners in Optometry, MD) Examination system. The system used to tracks the candidates who register for the exams conducted by NBEO, prepares the questions and scores the candidates answer sheets.

Company: COMPUTER INFORMATICS,Kumbakonam, TN India, Consultant, Aug 1998 - May 1999

Company: PSL MGT & S/W Tech Ltd., Pondicherry, India, Analyst Programmer, Feb 1996 - Jun 1998

Company: Pragathi Computer Systems., Pondicherry, India, Analyst Programmer, June 1992- Jun 1996

Legal Status: U.S Citizen

Reference: Will be provided upon request.

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