Office Manager Customer Service

Jasmin Meenach

Phone: 208-***-**** Mobile

208-***-**** Home

Email: *********@******.***

Introduction:

I do not mind admitting I am wrong, I enjoy retrospect, and learning from mistakes. This is far more important than pride. I love my imperfections and I work with them to strengthen my sense of self. I rarely feel anger. I do not thrive on others’ misfortune or negativity. I am not vindictive. I do my very best to talk to people not about them. I’m looking for a long-term position where I can create a symbiotic relationship. I seek the positivity that accompanies a manageable work/life balance.

Work History:

Independent Living

Caregiver

• Assist young adults with disabilities in daily life activities.

• Be responsible for working consistently with 4 individuals in rotation.

• Complete assigned program worksheets with individuals.

• Stay aware and focused on group members, bringing behaviors to attention when displayed.

• Implementing appropriate techniques to assist in altering behaviors.

• Ensure proper hygiene is achieved.

• Cook meals and ensure dietary needs or restrictions are met.

• Log all activities, as they are witnessed, accurately in the system daily. Northwest Collision Center (NWCC)

Office Manager

Owner: Gil Aguilera 208-***-****

• Maintain day to day operations of an Auto-body Shop.

• Take care of in-office operations, including Scheduling, Customer Service, and Conflict Management.

• Maintain garage operations and workflow.

• Observe damaged vehicles with attention to detail to create accurate intake summary.

• Order supplies based upon vehicle damage and approved repairs.

• Meet deadlines dependent on strict inventory management and accurate vehicle inspection.

• Network with supply and part vendors to establish connections.

• Maintain business relations and accounts.

• Handle Insurance Claims professionally.

• Update claims, communicate promptly with Insurance adjusters.

• Handle all payments and conduct follow up calls in an orderly, time sensitive manner.

• Log financial information in QuickBooks.

• Maintain motivation and a positive demeanor without direct supervision. Idaho Weight Loss Clinic

Medical Scribe/ Receptionist

• Schedule appointments.

• Manage patient records, create new portfolios or keep existing ones up up to date.

• Assist with patient intake: vital signs, BMI, and blood pressure.

• Shadow Dr. to document each appointment.

• Compile data needed to graph fluctuation in weight loss/gain.

• Utilize Data Entry and Typing Skills to log content into the system.

• Incorporate Medical Terminology into reports in a versed and accurate manner.

• Maintain an upbeat inviting energy to ease the anxiety or self doubt patients often experience at their appointment.

• Learn detailed information on all merchandise available.

• Incorporate a variety of Marketing approaches.

• Rely on Communication Skills to communicate with patients whenever possible and promote sales.

Windermere Real Estate/Independent

Cleaning Technician

Realtor Jan Bastian 208-***-****

• Provide cleaning services for occupied residential homes.

• Independently clean empty homes and apartments in preparation for sale or rental.

• Maintain appearance and attitude while interacting with clients.

• Adhere to a high standard of cleanliness and organization.

• Remain punctual.

• Follow explicit instruction for each clean.

• Be attentive to detail.

• Implement an order of operation to obtain the best outcome in a limited timeframe. Education:

• Microsoft Literacy Certificate

• CPR Certificate

• Phlebotomy Technician License

• Credits at BSU and CWI

Closing Thoughts:

I am confident I will find the company in need of an employee quick to pick up the job and eager to learn and progress. I believe my path leads to a niche where my forward thought and speech serve as an addition to an already great place to work. Being a single mom unexpectedly job hunting after losing my partner to Covid, although difficult, is something I must embrace to endure. My struggles can hold me back or be a catalyst for my determination and success. It is up to me. Please consider what little you know about me and follow your instinct. I respect the decision you make. With every job I’m not offered another opportunity waits to present itself. It is up to you. Thank you for your time and consideration, Jasmin Meenach.

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