Business Development Customer Service

Mazhar Iqbal Malik

**** ****** ***** ****** ******* 30519 Cell .678-***-**** E.Mail *************@*****.*** Experienced Sales & Management Professional with 15 years of experience in Technical Sales, Marketing Business Development, Wholesale Mgmt, Administration, Client Account Handling, Competitor Analysis, Market Surveys, Product Launch, and Customer Service & Client Relationship. MBA Qualified. Experience

Sales Manager

Sam Traders Gb Ltd Feb2014- NOW London, UK

Supervisor/Manager Feb 2007 – Feb2014 London, UK

Bestway Cash Carry

Goods in management & accounting

Overseeing the receipt of deliveries and dispatch of stock to be returned;

Provisions and catering sales & coordination

Checkout & floor management

Coordinating the work of shop floor staff

Opening and closing the store, and ensuring the security of the building

Carrying out floor inspections and then prioritising and delegating tasks

Overseeing the receipt of deliveries and dispatch of stock to be returned

Accounting for stock levels, waste stock and returns

Monitoring health and safety procedures within the store Business Development Manager May 2005 – 2006 Dubai, UAE Diamond Trust Jeweller LLC is subsidiary of Al Watan. Business portfolio included Real Estate, Vehicle Sales, Restaurant, Import/ Export Trading & Furniture Manufacturing, Responsibilities involved the following:

Devise, deliver and execute strategic business initiatives

Identify, prioritize and approach target clients in retail, and wholesale market

Lead Sales & business development activity

Overseas Sales Executive / Branch Executive 1997 - 2005 Hong Kong, Karachi, Dubai Chenhsong Machinery Co Ltd (Hong Kong ) is a World Leading Plastic Injection Molding Machine, Manufacturer group involved in PET Pre form systems, Moulds, Robotic Arms, having manufacturing facilities in Hong Kong, Taiwan & China. Worked as branch executive in Karachi and Hong Kong

Developed sales in Middle East, East Africa, with sales target of 1 million US$

Responsible for all Sales activity in Nigeria,Ghana,UAE, Saudi Arabia, Iran, Tanzania, Pakistan, Sri Lanka, Bangladesh & Egypt

Face to face business discuss

Sales Deal closure

Installation co ordination with service department

Spare parts handling

Marketing Mgmt – Seminar & Exhibition stand setup

Technical support to customers regarding product and as well as machinery Assistant Manager Data Processing/ Sales 1993 – 1997 Rawalpindi, Pakistan TCS (Private Ltd) - Pakistan leading courier and logistic company.

MIS reporting, Data analyses & Communication/ Network Monitoring

Worked on Unix base Multi User Client-Server Environment

Consignment Usage Control

Credit Control, Monthly Billing,

Recovery Monitoring, Recoveries,

Cost management & Sales Reporting

Key Skills

Customer Service - Call Centre Management, Call Centre Supervisor, Customer Service Manager

IT - IT/Systems Management, Sales

Manufacturing / Production - Manager, Semi-skilled operator, Skilled Operator

Retail/ Wholesale - Floor Manager

Sales - Sales Executive, Sales Manager, Telesales

Transport / Logistics - Driving, General Industrial, Logistics Education & Qualification

BA - Bachelor of Arts – Grade A

University Of Karachi in Pakistan – 1992

Immigration Status

British Citizen

USA Permanent Residence (Green Card)

Driver License UK & International

Applied USA Driving License

Previous Jobs Business Cards

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