Shantel West
********@*****.*** 301-***-**** Charlotte, NC
SUMMARY
Seasoned Accounts Payable Specialist with 16 years of experience in managing end-to-end processes, record keeping, and computerized accounting systems. Proficient in data entry, 3-way match reconciliations, and Microsoft Office Suite, demonstrating strong organizational skills. Seeking to leverage expertise in a new Accounts Payable Specialist role.
WORK EXPERIENCE
isolved Charlotte, NC
Senior Accounts Payable Specialist Remote Present - Present
• Manage end-to-end accounts payable processes, including accurate invoice coding, ensuring appropriate approval authorizations, and processing payments via ACH and checks.
• Perform month-end financial tasks, including vendor statement reconciliation and accruals, while maintaining precise financial records and reports for review and analysis.
• Serve as a primary point of contact for vendor and internal staff inquiries, resolving discrepancies and providing timely, professional responses to all accounts payable-related queries. Infosys BPO/Truist Atlanta, GA
Mortgage Loan Processor/Remote Feb 2021 - May 2022
• Maintained a consistent pipeline of loan applications by adhering to strict turn-around times and generating regular reports to monitor progress.
• Processed a variety of loan products, including conventional and government loans, ensuring compliance with relevant regulations and guidelines.
• Delivered regular status updates to applicants, contributing to a transparent and informative customer experience, and collaborated with team members to meet processing and funding objectives. Crowder Construction Charlotte, NC
Accounts Payable Coordinator Team Lead Jul 2016 - Nov 2020
• Provided comprehensive training and onboarding support to Accounts Payable team members, ensuring seamless integration into departmental procedures and systems.
• Managed the accurate processing of 140-165 invoices weekly, including 3-way matching with purchase orders and delivery receipts to maintain financial integrity.
• Conducted thorough audits of Accounts Payable batches and verified invoice images to ensure compliance with internal controls and financial reporting standards.
• Facilitated timely payment cycles by generating reports on outstanding invoices, liaising with managers, and assisting with month-end close processes.
Precision Door & Hardware Alexandria, VA
Accounts Payable Specialist Apr 2013 - Jul 2016
• Processed an average of 120-150 invoices per week, ensuring accurate coding and minimal errors through diligent review and verification against corresponding purchase orders and delivery slips.
• Maintained financial integrity by performing thorough 3-way match reconciliations and obtaining necessary documentation and approvals prior to invoice payment execution.
• Resolved vendor inquiries promptly and collaborated with project managers to address any purchase order or invoice discrepancies, contributing to efficient monthly closing procedures. JWT Financial Consulting Washington, DC
Bookkeeper Aug 2010 - Jul 2016
• Accurately managed financial transactions by recording bank activity into QuickBooks and performing monthly bank reconciliations.
• Handled accounts payable responsibilities, including processing, distributing, and paying invoices, as well as managing inventory for office supplies.
• Maintained comprehensive vendor and contractor records, ensuring compliance by collecting 1099 documentation and efficiently managing disbursements and petty cash tracking. Warrington Hospital Center Washington, DC
Financial Clearance Specialist May 2008 - Nov 2010
• Coordinated with multiple insurance payers to resolve billing issues, ensuring accurate assignment of payment responsibilities and updating patient accounts with necessary authorization codes for treatment.
• Reviewed patient demographics, insurance information, and account statuses, aligning them with payer billing requirements and deadlines to facilitate timely payments.
• Managed the pre-certification and authorization process for both scheduled and non-scheduled services, maintaining compliance with facility agreements and payer policies. Washington Hospital Center Washington, DC
Pre-Registration Representative Jun 2006 - Apr 2008
• Liaised with insurance carriers to ascertain patient coverage and eligibility, ensuring accurate insurance information was maintained for each patient encounter.
• Managed patient communications through systematic call lists, effectively completing pre-registrations and updating account information to facilitate seamless healthcare service delivery. EDUCATION
Duval High School
High School Diploma, N/A
Lanham-Seabrook, MD
SKILLS
Attention to Detail • Adhere to High Standards • Manual Speed & Dexterity • Team Player • Computer Skills: MS Office, Excel, PowerPoint, Outlook, Netsuite, Certify • Accounts Payable • Customer Service • Accounting Software: Coins OA, Netsuite, Certify • Account Reconciliation • Independence • Prioritization • Accuracy • Confidentiality • Collaboration