Human Resources Office Manager

Selina Perez

HR Professional, Office Manager and Receptionist

Porter, TX 77365 832-***-**** *****************@*****.*** SKILLS

Human Resources

Recruiting

Unemployment/Workers Comp.

Administrative & Secretarial

Accounts Payable

Office Management

QuickBooks

ADP

Microsoft- Outlook, Word,

PowerPoint, and Excel

Housecall Pro

JD Edwards

Concur

EXPERIENCE

Ruiz Electrical Services, LLC. Tomball, TX — Office Manager June 2021 – Sep. 2022

● Point person for mailing, shipping, supplies, ordering equipment, processing bills, and related errands.

● Organized and scheduled the company Presidents meetings and appointments.

● Served as Human Resources admin. for the company to maintain office policies as necessary.

● Organized office operations and procedures.

● Managed relationships with vendors and service providers, ensured that all items were invoiced and paid on time.

● Managed contracts with office vendors, service providers, and leasing office.

● Provided general support to visitors.

● Managed executives' schedules, calendars, and appointments.

● Managed office services by ensuring office operations and procedures were organized, correspondences controlled, filing systems implemented, supply requisitions reviewed and approved, and that clerical functions were properly assigned and accurately monitored.

● Ensured office efficiency was maintained.

● Developed and implemented office policies by setting up procedures and standards to guide the operation of the office.

● Allocated tasks and assignments to subordinates and monitored their performance.

● Responsible for all clerical, administrative, and secretarial responsibilities, and related tasks in the business office.

● Performed review and analysis of special projects and kept the management team properly informed.

● Recruited staff for the office and provided orientation and training to new employees.

● Planned, executed, and led company events.

● Developed company standards and promoted activities that enhanced operational procedures.

● Allocated available resources to enable successful task performance.

● Coordinated office staff activities to ensure maximum efficiency.

● Evaluated and managed staff performance.

● Recruited and assisted in selection of new staff.

● Organized orientation and training of new staff members.

● Coached, mentored, and disciplined office staff.

● Designed and implemented filing systems.

● Ensured filing systems were maintained and current.

● Established and monitored procedures for record-keeping.

● Ensured security, integrity, and confidentiality of personnel data.

● Designed and implemented office policies and procedures.

● Oversaw adherence to office policies and procedures.

● Prepared operational reports and schedules to ensure efficiency.

● Coordinated employee schedules and bookings.

● Handled customer inquiries and complaints.

● Managed internal staff relations.

● Maintained a safe, secure, and pleasant work environment. Henkel’s & McCoy Inc., Houston, TX — HR Administrator Nov. 2019 – June 2021

I served as an assistant to the Senior HR Manager of the Pipeline Division and provided administrative support to the Houston and corporate office, I assisted all levels of office personnel with universal support in Human Resources, recruiting and payroll. My role in HR was crucial to the major business components of the organization.

● Assisted with ensuring compliance with the established policies/procedures and upheld safety and quality management protocols.

● Provided Human Resources and Payroll support to the Pipeline division.

● Reviewed activities of personnel to assure compliance with Federal and State statues.

● Prepared confidential reports for Human Resources and Payroll Management as needed.

● Responsibilities included overseeing both Professional and Craft On-boarding from start to finish. (Recruit to Employment)

● Payroll duties included overseeing the administration and processing of all Pipeline Division Overhead for roughly 100-200 employees.

● Tracked and handled PTO balance for all the Pipeline Division.

● Coordinated workflow and procedures between Human Resources and all other departments within the Pipeline Division.

● Acted as liaison between Human Resources and other departments including but not limited to, Finance, Employee Relations, and Information Shared Services.

● Prevented and avoided any legal challenges by understanding, implementing, and training all administrators and project personnel on the importance of proper compliance with current legislation.

● Handled all Unemployment Claims for the Pipeline Division within the Equifax Case Builder portal.

● Trained all Field Administrators on projects on the Craft Onboarding process.

● Organized and managed over (5) years’ worth of Employee personnel documents and records for the Pipeline Division.

● Assisted the IT Department (Shared Services) in handling urgent tickets related to HR.

● Assisted the HR Coordinator as backup for scheduling drug test screening requests for new hires.

● Responsible for managing and monitoring the divisions COVID employee survey and produced weekly reports and analytic data.

Liberty Materials, Conroe, TX — HR Assistant/Receptionist Mar. 2019 - Oct. 2019

• Administrative work, including scheduling, maintaining files and sorting mail for the HR Manager and other departments, as needed.

• Answer phones and respond to voicemails.

• Write business correspondence emails.

• Entered personnel data into ADP

• Maintained and updated active cases of employee leaves of absence

• Assisted HR Manager with the hiring process and on-boarding, including submitting job postings online and scheduling candidate interviews

• Assisted in distributing HR related company policies & procedures and related personnel documents and forms to employees, as needed

• Responsible for creation and closing of personnel folders, also maintaining, and updating files in ADP.

• Recordkeeping activities including new employee personnel file set up and updates

• Maintained employee medical files and I-9 files

• Data entry and verification of benefits information for active Worker's Comp. cases

• Coordinated and scheduled all corporate events and meetings as needed

• Assisted with communication efforts regarding HR initiatives, activities and goals as directed by the HR Manager

• Handled various activities related to recruitment and training of new employee's

• Scheduled interviews and drug-testing, provided follow up, and kept in stock plenty of new hire packets and policy manuals

• Accepted candidate applications with a positive attitude and presented them to the HR Manager

• Input new hires and terminations into ADP and benefits portals

• Tracked all 150 employee’s timecards and notified supervisors of errors and missed punches

• Assisted AP with filing invoices and payment stubs, organizing files and distributing checks, as needed

• Ordered office supplies and breakroom supplies, also maintained copy room/breakroom

• Prepared expense reports for HR Manager, ensuring amounts were correctly calculated, totals were accurate, and all backup was provided for each expense

• Responsible for all outgoing mail, prepared packages and dropped o items to post office

• Answered phones, relayed messages to office personnel and greeted visitors

• Enrolled new employees into timeclocks and trained them on how to properly clock in and out Park Manor, Woodlands, TX — Receptionist

April 2018 - Jan. 2019

•Answered the telephone in a professional manner; directed calls to appropriate individuals, and/or took messages.

•Faxed and photocopied information as needed.

•Accepted job applications and forwarded to appropriate department manager for approval.

•Announced any necessary information over the public address system as required.

•Assisted residents, family members, and others with inquiries regarding resident and facility information.

•Performed other clerical duties as assigned.

Responsible for all payroll aspects of the facility.

•Entered associates into the payroll system before the end of the pay period.

•Obtained verification of all overtime reported.

•Reviewed, submitted, corrected, and maintained all employee timecards.

•Prepared and submitted payroll at the end of each pay period.

•Obtained written authorization for all miscellaneous payroll deductions.

•Distributed paychecks.

•Assisted Staffing Coordinator and Administrator in recruitment process of potential employees and prospective staff members.

•Prepared and maintained employee files for record keeping.

•Prepared personnel record audits as requested by Administrator.

•Ensured completion of necessary personnel record forms as required by Company policy and local, state, and federal laws and regulations.

•Maintained all personnel records were accurate and complete, and managed the flow of up-to-date personnel information between departments as needed.

•Performed background checks, completed I-9 verification/E- Verify.

•Processed employee status changes, termination paperwork, promotions, and all other payroll changes.

•Assisted in employee benefit administration and record keeping.

•Reviewed, prepared, and processed all vendor invoices.

•Verified, reviewed, and submitted all vendor invoices and checked requests to Administrator for approval.

•Reconciled vendor statements.

•Researched and responded to vendor inquiries.

•Coded invoices for accurate account expensing.

•Worked with vendors to obtain completed W-9 forms.

•Updated and maintained vendor database.

•Performed accounts payable data entry, scanning and document storage. Texas Power Plumbing Inc., Porter, TX —Office Manager Aug. 2015 - April. 2018

•Managed office staff and plumbing technicians.

•Ensured materials and Office supplies were ordered.

•Verified and tracked all projects.

•Ensured deadlines were met.

•Greeted clients and maintained a professional atmosphere.

•Answered phone system and responded to voice messages.

•Wrote business correspondence emails.

•Scheduled meetings, service calls and third-party inspections.

•Sorted and routed incoming and outgoing mail.

•Assisted CPA with payroll.

•Prepared daily, weekly, and monthly sales reports.

•Served as go-to person regarding all administrative functions.

•Trained new Office Personnel.

•Entered work orders into QuickBooks.

•Created estimates, invoices, and purchase orders.

•Maintained vendor contracts.

•Maintained tenant files for Owner’s rental properties.

•Collected payments from clients and tenants.

Mann & Stevens PC., Houston, TX — Accounts Payable Clerk Oct. 2008 - April. 2009

•Scanned and filed documents.

•Prepared invoices.

•Entered data into spreadsheets.

•Applied payments upon approval.

•Saved daily deposits upon receipt.

•Checked accuracy of figures, calculations, and postings.

•Answered phone calls and emails.

•Assisted accountant, as needed.

EDUCATION

Porter Christian Academy, Porter, TX — HS Diploma

MONTH 2000 - MONTH 2004

Lone Star College Systems, Houston & Kingwood, TX - Some Coursework in LVN Nursing

MONTH 2008 - MONTH 2010

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