HEALTHCARE POLICY & ADVOCACY MANAGEMENT
Ensure appropriate patient access to treatment. Build relationships with internal/external stakeholders. Influencer. Manage complexity, communication, presentation, interpersonal relationships with internal/external partners and coordinate team efforts. Advocacy Trend Analysis Relationship Building Healthcare Policy Leadership Collaboration Medicare/Medicaid Regulatory Compliance Education Negotiation Conflict Resolution
PROFESSIONAL EXPERIENCE
ARTHRITIS FOUNDATION, Richmond, VA 2015 - present
State Director of Advocacy and Access
Planning, implementation, and outcomes of the Arthritis Foundation programs for advocacy and health policy nationally. I provide leadership and oversight to en- sure targeted outreach to grassroots advocates, Arthritis Ambassadors with state government health agencies, elected officials and regional coalitions throughout the designated geography. I work with Regional Directors and their staff and have responsibility for the southeastern states.
INDEPENDENT HEALTH CARE COMPLIANCE, Richmond, VA 2013 - 2015 Monitor healthcare professional programs for contracted pharmaceutical companies to en- sure appropriate FDA compliance. Conduct field rides with sales representatives to monitor healthcare compliance rules.
JOHNSON & JOHNSON, Chicago, IL 1995 - 2012
Director Healthcare Policy & Advocacy 2005 – 2012
Integrated policy, advocacy, quality to optimize product access by educating, cultivating and mobilizing key advocates; influenced and shaped healthcare policy; ensured fair and afford- able access to products for patients; and intervened when patient access and affordability to biotech products jeopardized. Partnered with Johnson & Johnson Federal Affairs on key leg- islative issues.
Identified key leaders in market to advocate against restrictive Medicaid policy. Activated key physicians, patient organizations and medical societies to appeal to Medicaid; main- tained patient access to product.
Advocated for legislative site visit by US Congressman to physician practice. Physicians discussed concerns regarding healthcare reform and impact on patient care. Represen- tatives attended and heard constituent concerns.
CLAUDIA STEWART
2136 Magnolia Grove Way, Midlothian, VA 23113 630-***-**** *******.*.*******@*****.***
Key advocate with Mental Health Association and Patrick Kennedy, former US Represen- tative.
Reimbursement Manager 2003 - 2005
Collaborated with Medicare contractors to address key policy issues and coding in 4 states. Partnered with physicians/hospitals to address billing issues with key biotech products.
Managed complexity of billing issues for Medicare and commercial insurance payers. Collaborated and educated accounts to resolve denied claims.
Educated physicians/nurses on current Medicare guidelines on biotech products. Biotech Specialty Sales, Territory Manager, & Senior Executive Specialist 1995 - 2003
additional related experience
Senior Sales Territory Specialist - BOEHRINGER INGELHEIM, Richmond, VA EDUCATION
BSBA - University Of Richmond, Richmond, VA
ASAA - Ferrum University, Ferrum, VA