Customer Service Office Assistant
Resume:
Tannicia Williams
Tampa, FL
********@******.***
Work Experience
Shift Lead
Walgreens - Tampa, FL
November 2023 to November 2023
• Managing inventory control and ensuring accurate stock levels
• Recruiting, training, and supervising store staff
• Providing excellent customer service and resolving any customer complaints or issues
• Assisting with store management tasks such as opening and closing procedures
• Handling payroll and scheduling for the team
• Demonstrating strong leadership skills and setting a positive example for the team
• Implementing sales strategies to drive revenue and meet sales targets Office Assistant
Michaels Fence - Tampa, FL
January 2021 to August 2023
• Answer customer calls/ redirect them as needed
• Dispatch workers to job site
• Provide excellent customer service
• Enter clients information into computer database
• Run errands for owners
• Clean office kitchen and bathroom
• Organize office desks and files
Merchandise Associate
Marshalls - Brandon, FL
December 2020 to December 2020
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts ongoing recognition and constructive feedback Skyzone
Court Monitor - Tampa, FL
July 2020 to October 2020
• Greet and welcome guests and provide outstanding customer service
• Communicate safety rules and regulations to guests
• Ensure guests follow safety rules and regulations
• Assist in implementing emergency procedures
• Help with equipment and facility inspections
• Perform various maintenance duties including cleaning restrooms and trash removal Education
Associate's degree
Hillsborough Community College - Tampa, FL
May 2022 to Present
High school diploma
Spoto High School - Riverview, FL
August 2017 to May 2021
Skills
• Teaching
• Computer Skills
• Office experience (1 year)
• Customer Service (2 years)
• Microsoft Windows Server
• Leadership Experience (2 years)
• Windows (1 year)
• Data entry (1 year)
• Sales (1 year)
• Social media marketing (1 year)
• Powerpoint (1 year)
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