Customer Service Delivery Driver
Resume:
M
Kainat
Majeed
kainat.majeed@icloud.
com
Columbus, OH 43228
SUMMARY
I am a loyal and trustworthy employee who can work alone or as part of a team. I am a quick to learn and willing to adapt to any job. I am a competent, loyal, hard working employee with the ability to achieve tasks when working alone or as part of a team. I am punctual with an excellent attendance record.
SKILLS
Communication skills
Computer skills
Management skills
Problem-solving skills
Organizational skills
Leadership skills
Customer service skills
Interpersonal skills
EXPERIENCE
Delivery Driver
Columbus, OH
Uber Eats/ Jul 2023 to Current
Received daily delivery instructions and route assignments from dispatch. Maintained accurate records of goods delivered and collected payments as required. Provided excellent customer service by answering inquiries about products or services being delivered.
Cleaned interior and exterior of delivery vehicle at end of shift as needed. Reported mechanical issues with delivery vehicle to supervisor in a timely manner. Monitored fuel level throughout shift and refueled when necessary. Drove safely in all weather conditions including rain, snow, sleet, ice. Checked tires for proper inflation before leaving on each route. Transported and safely delivered items to prevent damage or loss. Navigated routes with relevant map programs and GPS systems. Obeyed traffic laws and follow established traffic and transportation procedures. Inspected vehicle and maintained gas, oil and water levels. Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Contacted customers prior to delivery to coordinate delivery times. Store Manager
Columbus, OH
Gas Station/ Feb 2020 to Dec 2022
Conducted daily store operations, including opening and closing procedures and cash handling.
Monitored inventory levels and placed orders to restock shelves. Developed strategies to maximize sales and profitability. Established customer service standards and monitored staff compliance. Resolved customer complaints in a timely manner.
Recruited, trained and supervised new employees.
Performed regular price checks to ensure competitive pricing. Planned special promotions or discounts based on market trends. Managed inventory tracking and physical inventory counts to minimize loss. Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Cashier
Columbus, OH
Doller Tree/ Feb 2019 to Mar 2020
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Collected payments and provided accurate change.
Issued receipts, refunds, credits or change due to customers. EDUCATION AND TRAINING
Bachelor of Arts: Education of Individuals in Elementary Special Education Programs The City School Sep 2012
I completed my education from Pakistan.
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