Quality Engineer Customer Service

Personal Information Adrián Wong Cortéz

**** * **** **

Oak Lawn Illinois

Birthdate: March 27, 1987

Phone: 773-***-****

E-mail: **********@*****.***

Objetives: Be a person who meets the objectives of an important company with a broad vision of bringing the best of me, improving every day to reach new achievements in the workplace. Academic Education

School / University Generation Title

Instituto de Ciencias y Estudios Superiores de Tamaulipas 2006-2009 Industrial Engineer

(ICEST)

Centro de Bachillerato Tecnológico e Industrial 135-****-**** Electronic Technitian

(CBTIS 135)

Work Experience

2020-2024 Dart Casting Inc.

Quality Engineer

First Approval Parts

In-Process Inspection

Incoming Inspection (Raw Material)

Layout Dimensional Reports

Final Audits

MRB / HOLD Area Resp.

Calibration

SPC and MSA Studies

Work Instructions

ISO 9001

Responsabilities: Coordinate First Approval Piece, carry out in process inspection, follow up daily internal issues on floor, work with internal rejections and MRB Disposition, performing Internal Calibration and following up external, carry out Internal Audits (ISO 9001), meeting for last shot reviews for corrections, and support corrective action. Process: Aluminum High Pressure Die Casting, CNC Machining, Trimming Process, Etc. 2016-2020 Atlantic Tool and Die

Quality Engineer

Corrective Actions (NCM, PC, HTR, etc.)

8D &5W Implementations and Tracking activities.

Customer Service.

PPAP Submitions.

Layered Process Audits (LPA)

Supplier Audits and Corrective Action Validations

Incoming Inspection

Quarentinne Area Responsible

SPC and MSA Studies

Dimensional Reports

ISO IATF 16949

Responsabilities: Customer service, attend initial response for customer complaint, follow up corrective actions performing 8D/5whys disciplines, review and updating customer portals for scorecards, quality meeting for MRB dispositions, management of quality inspector, Perform PPAP submissions, Open CAR and Follow up supplier issues, perform internal audits.

2011-2016 Dura Automotive Systems (Plant III)

Quality Supervisor

Management of Test Techinitians.

Testing of Engineering Changes, Supplier Test, Customer Complains and Rejects

(In-Process Test, PV Testings, DVP&R).

Analisys and Interpreting of Customer Specifications (Ford, Chrysler, GM).

Creation and updating Work Instructions, Inspections Sheets, Lab Procedures, Test Reports, etc...

Participation with production personnel to solve problems in production line or discuss improvements in company parts that may affect customer’s production process

Design of Tooling, Fixtures, Gages and Test Equipment.

Project Improvements Participations

ISO TS-16949

Responsibilities: Follow up and carry out DV and PV testing for new launches, Internal Revalidations and in process test according customer specifications, development customer specifications to follow the test requirements, analysis cost savings for new products, creation and updating quality documents (Control Plan, Work Instructions, Inspections Sheet, Lab Procedures, etc.) Follow up customer rejections for new launches. 2009-2011 Dura Automotive Systems (Plant II)

Quality Lab Technitian

Control, calibrating and monitoring of measurement equipments

MSA Studies (R&R Studies, Bias and Linearity)

Calibrating Procedures

Dimensional Studies (tooling, finish good, raw material, molding parts).

Creation of Error Proofing Sheets.

Capability Studies (Cpk`s).

Responsibilities: Perform Dimensional Layouts using measurement equipment (CMM, Comparator, Caliper, Heigh Gages, Micro, etc.), Responsible for Internal Calibration using Gage track data base, follow up external calibration, Perform MSA and SPC studies like CPK and R&R studies.

Skills / Courses /Attributes

Use and Knowledge of Equipment of Measurement and Testing

Personnel Management / Course of Supervisión y Leadership.

ISO 9001 Certifícate

Microsoft Office

Minitab 14

Core Tools

SPC / MSA / GD&T / 5’S

Proactive, Dynamic and Smart.

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