Front Desk Human Resources
Resume:
PROFESSIONAL
SUMMARY
Proven track record in enhancing
facility cleanliness and guest
satisfaction, notably at Fusion
Superplex. Adept in maintenance
best practices and customer
service, demonstrating strong
work ethic and problem-solving
skills. Increased operational
efficiency through effective team
collaboration and continuous
professional development.
Skilled in cleaning techniques
and safety procedures, ensuring
a welcoming environment for all
visitors.
EDUCATION
Human Resources Management
University of The Bahamas -
Nassau Bahamas
High school diploma
The Government High School
Massage Therapy - Certificate,
01/2016
Flawless institute - Nassau
Bahamas, West Palm Beach
ADDITIONAL
JOB TRAINING
SKILLS
© Office management
e Filing clerk
Nassau, New Providence Ee17036 +
SHANAE MCPHEE
pee UL le i Our Reel
WORK HISTORY
Public Space Attendant, 01/2022 - 02/2024
Atlantis, Paradise - Nassau, Bahamas
Clean, stock & supply designated facility areas
¢ Perform & document routine inspection and maintenance activities
Carry out heavy cleansing tasks & special projects
© Notify management of occurring deficiencies or needs for repair
@ Make adjustments & minor repairs
@ Stock & maintain supply rooms
© Co-operate with the rest of the staff
Follow all health & safety regulations.
Soloman's Associate & Team Leader, 01/2019 - 01/2022
AML
¢ Handling various products in the deli department and interacting with customers to
make sales
¢ Slicing meats and cheeses, taking inventory of products on display and promoting lunch
options available
¢ Maintain a clean sanitary workstation
¢ Preparing and serving made to order specialty menu offers.
Supervalue Supermarket Cashier, 01/2017 - 01/2019
Reconciling cash, credit and debit card purchases
Receiving payments and issuing receipts
Providing fast and friendly customer service
¢ Scanning goods to ensure price accuracy
Cross selling products ad introducing new ones.
Breezers Resort Housekeeping, Desk Assistant Manager, Receptionist, Desk Clerk,
01/2016 - 01/2017
Cleaning guest rooms mid-stay & after departure
@ Making beds
e Replacing dirty linens & towels
e Restocking guest room amenities
e Removing waste
Picking up & returning valet laundry items.
e Receptionist
© Guest activities specialist
¢ Yacht stewardess
SKILLS
¢ Analytical Thinker
© Quick Learner
Computer Savvy
© Highly Motivated
© Strong Work Ethics
e Time Management
¢ Customer Service
© Safety Awareness
© Guest Relations
¢ Initiative and Self-Motivation
© Quality Assurance
@ Housekeeping
¢ Cleaning Procedures
e Safety Understanding
e Supply Restocking
© Strong Work Ethic
¢ Safety Procedures
Cleaning techniques
Problem-Solving
© Attention to Detail
¢ Responsible and Dependable
¢ Customer service-focused
¢ Team Collaboration
© Client Communication
¢ Work Prioritization
¢ Employee Training
Work Orders
Minor Repairs
© Decision-Making
¢ Basic Mathematics
Contact this candidate