K/K KHADEDRA
KINCHEN
About
With over ** years of experience in the healthcare industry,
I excel in providing superior administrative support through proficient skills in clerical duties, filing, typing, and data entry. Proficient in Microsoft Office applications such as Word, Power Point, Excel, Outlook, and Epic, and I am adept at managing various tasks efficiently. Additionally, I possess a strong understanding of call center protocol and excel in delivering exceptional customer support.
Experience
Administrative Medical Assistant
Medix / San Diego, CA
Oct 2021 – Mar 2022
Managed appointment books and scheduled patients to ensure efficient office flow and enhance patient/provider satisfaction.
Organized office operations and maintained complete records by filing and scanning documents. Coordinated front office duties and demonstrated a professional, courteous, and respectful attitude during interactions with patients and personnel at a COVID site.
Medical Assistant /Temperature Screener
Addison Group, Rem X / San Diego, CA
Jun 2020 – Oct 2021
Conducted temperature screenings for employees.
Managed daily logs to track temperature screenings. Issued personal protective equipment (PPE) to contractors. Maintained inventory of PPE supplies.
Recorded PPE items for restocking.
Customer Service Representative
Quest Diagnostics / San Diego, CA
Jan 2018 – Mar 2020
Managed order requests for paramedical exams through phone and email communication
Facilitated electronic transfer of orders from intranet to portal system.
Uploaded electronic files into computer system for necessary corrections.
Coordinated retrieval of paramedical files and lab slips from branches.
Directed incoming calls to relevant departments.
Scheduled and rescheduled applicants for paramedical exams. Followed up with branches for completion status of exams and insurance packets.
Home Health Aide Charlie Mae and John Ralph / San Diego, CA
Mar 2008 – Dec 2017
Delivered comprehensive patient care for my grandparents until their demise.
Medical Assistant Doctor Seenu Reddy / San Diego, CA Sept 2003 – Jan 2008
Managed incoming calls, arranged appointments for patients to visit the office, and conducted administrative tasks such as data entry and filing. Effectively addressed patient requirements, by providing clear explanations of treatment procedures, recording medical histories, and measuring vital signs. Ensured proper collection of patient specimens for laboratory analysis. Maintained the sterilization of medical equipment.
Education
Medical Assistant Diploma
Concorde Career Institute
Oct 2002 – Sept 2003
Nursing Assistant
San Diego Job Corps
Mar 2001 – Aug 2001
Bachelor of Science in Arvada Therapy
Maharishi International University
Aug 2024
Skills
CPT, ICD-10, HCPC&S
Excellent Communication skills
Medical Billing
Microsoft Office
Mindfulness towards detail
Customer Support
Ability to collaborate effectively.
EMR Systems
Providing high quality care
Medical Office Administration
Transcription
Data Entry
Medical Terminology
Epic
************@*****.*** 702-***-****
Las Vegas, NV