Customer Service Store Operations
Resume:
Wendi Williams
A retail and customer service professional with an adaptable, dependable, and reliable work style plus an easy going positive attitude. Able to assist and effectively serve customers and solve problems in a fast-paced work environment and maintain a high level of productivity.
Antioch, CA 94509
***************@*****.***
Dear Hiring Manager
Please accept the included resume for the position of Position Title. I offer a flexible, resourceful, and people focused work ethic plus an energetic and trustworthy personality. I am able to compete all task and projects on time and keep a clean and organized work area in a fast paced retailer setting. The enclosed resume contains a summary of my background and qualifications for your review, but I would like to call your attention to so my key competencies.
• I have ten years of experience in retail store operations.
• Colleagues would say I'm hard-working and easy-going
• I am motivated and excited to learn about your customers and your store operations. I would appreciate the opportunity to speak with you about how I can contribute to your company . I can be reached at 925-***-**** or ***************@*****.***. Thank You for your time and consideration.
Sincerely,
WENDI WILLIAMS
ENCLOSURE: Resume
Authorized to work in the US for any employer
Work Experience
Cashier
dd's DISCOUNTS - Pittsburg, CA
June 2023 to Present
I work as a cashier and work on the floor cleaning up store helping customers and whatever needs to be done.
Self Employed
HOUSEKEEPING SERVICES - Antioch, CA
March 2016 to Present
Home Health Aide
In Home Support Services (IHSS) - Antioch, CA
May 2009 to March 2011
• Maintained records of patient care, condition, progress, or problems reported and discussed observation with supervisor or case manager.
• Provided patients with help moving in and out of beds,bath,wheelchairs, or automobiles and with dressing and grooming.
• Entertained, conversed with or read aloud to patient to keep them mentally healthy and alerted.
• Planned, purchased, served and prepared meals to patient, according to prescribed diets.
• Performed a variety of duties as requested by client, such as obtaining household supplies and or running errands.
• Administrated prescribed oral medication, under the written directions of physician and or as directed by health nurse or aid, and ensured patient take their medication. Store Clerk
Big Lots - Antioch, CA
December 2003 to July 2005
SKILLS
• Customer Service
• Resolving Conflict
• Provide Appropriate Feedback
• Negotiate
• Adaptable
• Self-Motivated
• Time Management
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Data Entry
• Keyboarding
• Received and counted stock items, and recorded data manually or using computer.
• Packed and unpacked items to be stocked on shelves in stockrooms,warehouse, or storage yards.
• Kept records on the use or damaged of sto
Education
Job Core in Professional Development and Job Training Contra Costa E.H.S.D - Antioch, CA
February 2016 to March 2016
GED
Pittsburg Adult - Pittsburg, CA
April 2003 to June 2003
Class in Microsoft Office Word,Excel,PowerPoint
Pittsburg Adult - Pittsburg, CA
April 2003 to June 2003
Skills
• Home Care (10+ years)
• Caregiving
• Computer Operation (10+ years)
• Landscape Maintenance
• Laundry
• Meal Preparation
• Hotel experience
• Mowing
• Handyman experience
• Lawn care
• Painting
• Domestic Engineering (10+ years)
• Cleaning
• Typing
• Databases
• Microsoft Outlook
• Microsoft Excel
• Computer skills
• Time management
• Microsoft Office
• Organizational skills
• Customer support
• Microsoft Powerpoint
• Cooking
• Senior Care
• Hospital Experience
• Writing skills
• Host/hostess experience
• Customer service
• English
• Customer service
• Sales
• Typing
• Cash register
• Outbound sales
• Guest services
• Account management
• Windows
• Conflict management
• Negotiation
• Hotel experience
• Data collection
• Janitorial experience
• Hospital experience
• Cleaning
• English
• Merchandising
• Cash handling
• Retail sales
• Communication skills
• Analysis skills
• Cooking
• Proofreading
• Tax experience
• Business development
• Smartsheet
Languages
• Spanish - Beginner
Assessments
Customer focus & orientation — Proficient
December 2022
Responding to customer situations with sensitivity Full results: Proficient
Cleaner fit — Proficient
May 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Work style: Reliability — Proficient
May 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Caregiver fit — Proficient
November 2022
Measures the traits that are important for successful caregivers Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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