DEEPAK PAWAR
VICE PRESIDENT – BUSINESS DEVELOPMENT & OPERATIONS
TEL: +91-981******* E-MAIL: *************@*****.*** Location: Mumbai, India Adroit professional with rich experience of more than 28+ years in Business Development & Operations. Academically proficient with Mechnical Engineering and MBA in Marketing. Proficient with Auto Cad, MS Office & ERP Softwares. Professional competencies in sales, project management, commissioning, and customer service. Leveraging my technical acumen, I've driven revenue growth through strategic sales and marketing initiatives. Adequate strengths in commissioning and installation has ensured successful project completion. Dedicated to customer satisfaction, exceptional after-sales service in diversified sectors such as Civil Infrastructure, EPC, Mining, Steel Plants . Strong leadership traits and interpersonal skills with excellent ability to coordinate with different people at one time under extreme situations. Eager to continue making meaningful contributions in a growth- centric organization. Key Competencies
• Comprehensive expertise spanning Sales, Marketing, International Project Coordination, Project Engineering, Commissioning, Installations, Construction, Piping Fabrication, Conduit Work, As-Built Drawings, Inspection, Maintenance, Operations, Manufacturing, and Sales.
• Proactive and customer-focused mechanical engineer with nearly 25+ years of experience in the manufacturing industry, consistently delivering successful project outcomes.
• Proficient in preparing pre-commissioning checklists, reviewing P&IDs and drawings, planning installation sequences, and managing project schedules.
• Experienced in offering suggestions for product upgrades to meet customer requirements and adept at budgeting, cost tracking, and project cost-cutting.
• Skilled in erection, commissioning, and installation of manufacturing plants, with a strong record of problem-solving and meeting project specifications.
• Success in installing batching plants, material handling systems, mobile refrigeration, and air-conditioning units, along with expertise in fabrication and maintenance functions.
• Quick learner with a passion for staying updated on technological advancements to drive revenue growth and enhance work efficiency.
• Excellent team leader with a knack for motivating teams to surpass targets and adept at setting up dealer networks regionally.
• Strong customer relationship builder, skilled in providing superior after-sales service through efficient support and follow-up.
• Proficient in providing after-sales service support, managing customer databases, setting up warehouses, and optimizing spare parts inventory.
• Proactive in tracking customer complaints, identifying root causes, and implementing solutions to enhance equipment performance.
• Experienced in handling AMC/FMC/O&M/MARC/ASC, equipment rehabilitation, and conducting trainings for engineers and customers to ensure equipment awareness and satisfaction.
• Proficient in liaising with principals for technical support, upgrades, and other activities to meet company objectives.
Skills
• Negotiations & Deal Making
• Relationship Management
• International Businesses
• Project Management
• Market Analysis
• Sales Leadership
• Financial Acumen
• Process Orientation
• Execution Excellence
• Cross-functional Collabs
Personal Skills
• Fluent Communication
• Teamwork
• Creativity
• Adaptability
• Problem Solving
Technical Skills
• Mixing Technologies
• Air Conditions & Refrigeration
• Lotus Notes/ Smart Suits
Soft Skills
• Auto Cad
• MS Office 2019
• ERP Software
International Exposure
• Carlo Gavazzi Yam Co. Ltd, Saudi
• Saudi Aramco Projects
• Ansaldo Projects
• SNAMPROJETTI Projects
• Asia & European Import Export
Personal Hobbies
• Martial Arts
• Swimming
• Travelling
Languages Known
• English
• Hindi
• Marathi
• Roles & Responsibilities
Vice President, Business Development & Operations
Vision Infra Equipment Solutions Ltd. Aug’21 to Present Global Business Development:
• Led international market expansion initiatives, identifying new business opportunities, and forging strategic partnerships.
• Developed and executed business strategies to penetrate new markets, resulting in a significant increase in revenue and market share.
• Conducted market analysis to assess market trends, customer needs, and competitor strategies, informing decision-making processes. Implemented innovative marketing strategies to enhance brand visibility and attract new customers globally. Project Management Lead:
• Directed cross-functional teams in the successful execution of complex projects from initiation to completion, ensuring adherence to timelines, budgets, and quality standards.
• Implemented project management best practices, tools, and methodologies to optimize project delivery efficiency and mitigate risks.
• Facilitated effective communication and collaboration among team members and stakeholders to achieve project objectives. Proactively identified and addressed project issues and bottlenecks, implementing solutions to ensure project success.
• Coordinated with internal departments and external partners across multiple countries to streamline operations and ensure seamless execution of global initiatives.
• Managed international logistics, including transportation, customs clearance, and distribution, to optimize supply chain efficiency.
• Facilitated cross-border communication and collaboration, fostering a culture of teamwork and knowledge sharing. General Manager, Operations
Ion Exchange India Limited. Nov’17 to Feb’21
• Managed projects involving revamping and optimizing water management systems across prominent steel plants including Bhilai (BSP), Rourkela (RSP), TISCO-Jamshedpur, Bokaro, Durgapur, Maithan Ispat, Aarti, JSW, JSPL, and package contractors like L&T, Blue Star, Voltas, Siemens, Daniely, Macnally, Saralle.
• Collaborated with engineering firms such as MECON and CET to ensure project alignment with industry standards and client requirements.
• Proficient in the installation and maintenance of cooling towers, simplex and duplex water filters, sand filters, and various water treatment processes including primary, secondary, and tertiary treatments.
• Executed projects related to effluent treatment plants, focusing on environmental sustainability and regulatory compliance.
• Supported international sales and installations, particularly in the Gulf countries, by providing technical expertise and coordination for water management solutions.
• Established strong relationships with consultants and contractors for HVAC projects and supply of Armstrong make pumps.
• Spearheaded the Western region operations as an independent profit centre, overseeing sales, operations, and client relations.
• Specialized in serving various industrial segments including steel plants, refineries, cement plants, power sectors, and fertilizer plants.
• Managed spare parts, service contracts, operations, maintenance (O&M), annual maintenance contracts (AMC), and full maintenance contracts (FMC), ensuring client satisfaction and long-term partnerships.
• Actively participated in government projects through tendering processes, covering new installations, modifications, capacity enhancements, and more.
All India Service Head
Voltas Limited with M & CE division - A TATA Enterprise Jun’13 to Oct’17
• Oversee the crushing and screening division, managing a team of engineers, senior engineers, and managers stationed across India.
• Provide leadership, guidance, and support to ensure efficient project execution and attainment of divisional objectives.
• Directly engage with major customers across various sectors such as Rungta Mines, Triveni, Roman Tarmat, Dilip Buildcon.
• Develop and maintain strong relationships with key stakeholders to understand their requirements and provide tailored solutions for aggregate and iron ore crushing and screening needs.
• Collaborate closely with sales and technical teams to develop project proposals, including feasibility studies, cost estimates, and technical specifications.
• Act as the primary point of contact for customers, ensuring clear communication and alignment throughout the project lifecycle.
• Drive continuous improvement initiatives within the division to enhance operational efficiency, streamline processes, and optimize resources.
• Implement best practices and quality standards to deliver projects on time, within budget, and to the highest standards of quality and safety.
• Provide technical expertise and guidance to the team, resolving complex technical issues, and ensuring adherence to industry standards and regulatory requirements.
• Foster a culture of innovation and knowledge sharing to stay abreast of emerging technologies and trends in the crushing and screening industry.
• Monitor project progress and performance metrics, conducting regular reviews and evaluations to identify areas for improvement and take proactive measures to address challenges.
• Work closely with cross-functional teams to mitigate risks and ensure successful project delivery.
• Act as a strategic advisor to senior management, providing insights and recommendations based on market trends, customer feedback, and competitor analysis.
• Contribute to the development of divisional strategies and initiatives to drive growth, profitability, and customer satisfaction.
• Participate in industry conferences, seminars, and networking events to stay connected with peers, expand networks, and identify new business opportunities.
• Represent the company as a subject matter expert in crushing and screening technologies, showcasing capabilities to potential customers and partners. and more.
General Manager Sales & Marketing Operations
Dantal Engineering - American company, Lakos filters/separators Jun’10 to May’13
• Identified and capitalized on opportunities to address process water requirements across industries like manufacturing, mining, pharmaceuticals, and food & beverage.
• Developed tailored solutions to meet unique client needs and challenges in different sectors.
• Collaborated closely with industry experts and consultants to offer strategic consulting services, providing comprehensive assessments of water management processes and recommending customized solutions to improve efficiency, reduce costs, and ensure regulatory compliance.
• Established strategic partnerships and alliances with industry leaders and distributors worldwide, expanding reach and distribution network.
• Negotiated agreements and contracts to facilitate the sale and distribution of products in new markets, driving revenue growth and market share expansion.
• Acted as a key liaison between R&D team and customers, gathering feedback on product performance and user experience to inform product development efforts.
• Played a proactive role in driving product innovation and enhancements to better address evolving customer needs and industry trends.
Head Of Services
Eirich Transweigh India Pvt. Ltd Jun’04 to May’10 Leading manufacturers of “Intensive Industrial Mixers AND ALL PERIFERRAL EQUIPMENTS in various capacities. Dealing with Refractory, Foundries, Cement Industry, Glass Industry, Battery, Smelting Industries.
• Directed all aspects of installations, commissioning, after-sales service, and spares business operations for intensive industrial mixers and peripheral equipment across India and the Asia Pacific region.
• Led a dedicated team of service engineers and support staff to ensure exceptional customer satisfaction and business growth.
• Managed the entire lifecycle of projects, from initial installation and commissioning to ongoing maintenance and support services.
• Collaborated closely with clients in various industries such as refractory, foundries, cement, glass, battery, and smelting to understand their specific requirements and deliver tailored solutions.
• Oversaw successful installation and commissioning of intensive industrial mixers and associated equipment, ensuring compliance with industry standards, safety regulations, and manufacturer specifications.
• Implemented rigorous quality control measures to guarantee reliability and performance of installed systems.
• Established a comprehensive after-sales service framework to provide prompt and efficient support to customers, including troubleshooting, repairs, and preventive maintenance services.
• Developed service contracts and SLAs to ensure timely response and resolution of customer issues, maximizing equipment uptime and productivity.
• Managed the spares business segment, overseeing inventory management, procurement, and distribution of spare parts to customers across the region.
• Implemented inventory optimization strategies to minimize lead times and stockouts while maintaining cost-effectiveness and profitability.
• Fostered strong relationships with key clients, serving as a trusted advisor and primary point of contact for their technical and service-related needs.
• Conducted regular site visits and customer meetings to assess satisfaction levels, gather feedback, and identify opportunities for service improvements and upselling.
• Provided technical training and support to internal teams and external partners to enhance their product knowledge and service capabilities.
• Developed training materials and conducted workshops to ensure proficiency in installation, maintenance, and troubleshooting procedures.
• Actively participated in business development initiatives, including market research, competitor analysis, and customer engagement activities.
• Collaborated with sales and marketing teams to identify growth opportunities and develop targeted strategies to expand the organization's market share and presence in the region. Senior Service Engineer
Ingersoll Rand Ltd Dec’97 to Jun’04
• Played a pivotal role in spares pricing and sales operations, overseeing pricing strategies and managing the sales process for spare parts.
• Collaborated closely with the sales team to identify pricing opportunities, negotiate contracts, and ensure profitability while maintaining competitiveness.
• Provided expert technical support to customers, body builders (bus & trucks), and dealers, offering guidance on product specifications, installation procedures, troubleshooting, and maintenance.
• Acted as the primary point of contact for technical inquiries, resolving issues promptly and effectively to ensure customer satisfaction.
• Managed spare parts inventory and distribution, optimizing stock levels to meet customer demand while minimizing holding costs and stockouts.
• Implemented efficient inventory management systems and processes to track spare parts movement, monitor replenishment cycles, and forecast demand accurately.
• Administered warranty-related activities, processing warranty claims, and coordinating with suppliers and manufacturers for timely replacements or repairs.
• Developed warranty policies and procedures to ensure compliance with industry standards and regulatory requirements.
• Conducted installations of mobile refrigeration and air-conditioning units, overseeing the entire process from site assessment to final testing and commissioning.
• Collaborated with internal teams and contractors to ensure installations were completed safely, efficiently, and to high quality standards.
• Managed relationships with major customers and body builders, understanding their specific requirements and providing tailored solutions.
• Provide technical expertise and guidance to the team, resolving complex technical issues, and ensuring adherence to industry standards and regulatory requirements.
• Actively participated in government projects through tendering processes, covering new installations, modifications, capacity enhancements, and more.
• Carried out installations for military ambulances and export vehicles, adhering to strict specifications and regulations for safety and performance standards.
• Implemented specialized solutions to meet the unique requirements of military and export applications, including ruggedness, durability, and adaptability.
• Actively participated in product development initiatives, providing feedback and insights to inform product design and enhancements.
• Collaborated with R&D teams to incorporate customer feedback and market trends into product roadmaps, ensuring continuous improvement and innovation.
Mechanical Engineeer
Carlo Gavazzi Yam Co. Ltd. - Saudi Arabia Jul’96 to May’97 Was working as an engineer mechanical with “Carlo Gavazzi Yam Co. Ltd.” one of the reputed Italian co. at “Kingdom of Saudi Arabia” since July 1996 to 1997.
• Contributed to one of the largest refinery projects near Jeddah Islamic Port, overseeing installation, commissioning, and maintenance of various machinery, instruments, supports, electrical poles, cable laying, sub stations, cable trays, panels, machine shop, and fabrication activities.
• Executed erection of a wide range of pumps including primary/secondary/chilled water, fire pumps, feed water pumps, sump pumps, compressors, end suction pumps, vertical inline pumps, jockey pumps, booster pumps, and valves, ensuring seamless operation and functionality.
• Played a key role in HVAC system installations, including cooling towers and filtration units, to maintain optimal environmental conditions within the refinery and associated facilities, enhancing operational efficiency and worker comfort.
• Conducted mechanical estimations for prestigious projects such as the Al-Faisaliah Complex and provided modifications for projects involving Saudi Aramco, ANSALDO, and SNAMPROJETTI, demonstrating proficiency in project management and engineering expertise.
• Collaborated with renowned companies like TECHNIPETROL and IMPREGILLO S.P.A., contributing to their projects with dedication and professionalism.
Service Maintenance Officer
Hindustan Composites Ltd Oct’93 to Jul’96
• Managed maintenance operations for B.C.L, CAF, and Textile departments, overseeing upkeep of multi-spindle drilling, weaving, spinning machines, among others.
• Supervised maintenance of critical utility systems including compressors, boilers, solvent recovery plants, and oil-fired ovens, ensuring optimal performance and reliability.
• Implemented maintenance and preventive maintenance plans, scheduling lubrication, monitoring boiler consumptions, and optimizing chilled water plants to minimize downtime and maximize productivity.
• Led modifications for oil-fired ovens, improving efficiency and safety standards, while promoting Lean manufacturing principles and TPM practices for streamlined maintenance workflows. Mechanical Engineer
Samarth Engineering Industries Jan’92 to Sep’93
• Executed fabrication projects for "Blue Star Ltd.," producing components including flat filters, angle filters, RHB- RVB models, drain pans, water coolers, and air handling units based on "York designs."
• Manufactured specialized marine packaging units, compressor mounting flanges, radiator mounting brackets for "Armada," and mortuary chamber carriages, ensuring adherence to stringent quality standards and specifications.
• Developed shearing plans to optimize material usage and streamline fabrication processes, enhancing efficiency and minimizing waste in production operations.
Erection Engineer
Amrit Laxmi Textile Ltd Oct’90 to Jun’91
• Led erection projects for textile machinery, specializing in the installation of multi-cylindered sizing machines, including the SS201 model, at Thackercy Textiles Ltd. in Mumbai, ensuring precise assembly and alignment to meet operational requirements.
• Expertly managed hydro-pneumatic systems associated with textile machinery installations, demonstrating proficiency in hydraulic and pneumatic technologies to optimize system performance and functionality. Mechanical Engineer
Hindustan Composites Ltd Mar’89 to Jun’90
• Managed all aspects of fabrications, erections, and commissioning/installation works, overseeing projects from initial planning to final execution, ensuring adherence to quality standards and timelines.
• Coordinated with teams to facilitate seamless fabrication processes, erection of structures, and successful commissioning of various installations, demonstrating strong leadership and organizational skills to deliver projects efficiently. Achievements
• Gained hands-on experience in installation, commissioning and erection of refineries, foundries, chemical plants completing them within stipulated budgets and allocated timelines.
• As Manager-Services, additionally responsible for looking after, after sales service division ensuring customer satisfaction through prompt redresser of grievances.
• Active involvement in management of spare parts and developing substantial market for spare parts business.
• Experienced in installation of mobile refrigeration & air-conditioning units and providing technical assistance to customers, body builders (bus & trucks) & dealers.
• As Senior Officer-Maintenance, was responsible for looking after maintenance of B.C.L (Brake & Clutch lining dept.), CAF
(compressed asbestos fiber dept.), & textile dept. consisting of multi spindle drilling, weaving, spinning, HDB cards, framing, DD-DE grinding m/c and utilities like compressors, boilers, solvent recovery plant oil fired ovens, HT ovens, generators, pallets, pumps etc. Also carried out, modifications for oil fired ovens. Maintenance & preventive maintenance planning, which included lubrication, boiler consumptions, recovery percent’s, chilled water plant etc.
• Played a key role in fabrication of flat filters, angle filters, RHB-RVB models, drain pans, water coolers, air handling units as per “York designs”.
• Executed responsibilities involved in manufacture of marine packaging units, compressor mtg. flanges, radiator mtg. brackets for “Armada”, mortuary chambers carriages etc.
• Instrumental in erections for textile machinery’s such as multi-cylindered sizing machines (model -SS201) at “Thackercy Textiles Ltd”, Mumbai.
• Acted as a mentor and trainer in order to build a strong team in the current organization. Attended Training/ Meets
• Special training program attended Air Conditioning & Mobile Refrigeration System at Belgium, BRUSSELS (EUROPE)
• Attended special training on “Intensive mixing technology” and manufacturing processes.
• Participated in, “Service Meet 2006” held at “EIRICH HEADQURTERS” in Hardhaim, Germany.
• Attended service meets at Brussels and Germany and exhibitions such as “Minerals, Metals, Mining and Metallurgy”, Foundrex at Delhi, Agra and Chennai etc.
• Visited Amtek foundries, at Edinburg-UK for assessment of the mixer.
• Crushing & Screening for Aggregate and Iron Ores. Education
# Certificates / Degree Institution/ University Year 1 MBA (Marketing) Emperial Institute of Management Science & Research 2014 2 B.E (Mechanical) Emperial Institute of Management Science & Research 2011 3 Diploma (Mechanical) KLE Societies Engineering College 1989 Personal Details
• Date of Birth: 08.08.1969
• Marital Status: Married
• Passport No: M7726826
• Permanent Address: 001, B-34, B-wing, RMMS, Vrindavan, Gokuldham, Goregaon- East, Mumbai 400063 DECLARATION
I hereby declared that all the above information is true up to my knowledge best.
- Deepak Pawar