Customer Service Shift Manager
Resume:
Christy Studey
West Sacramento, CA
**************@*****.***
Shift Manager with strong organizational skills and attention to detail. Exhibit authoritative and fair leadership qualities. Friendly and calm demeanor. Excellent communication and customer service skills. Display efficiency and strong time-management skills. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Portrait Photographer
Portraits International-Oregon
November 2021 to Present
Appointment setter
Roadside Assistant Agent
Andrometer LLC-New jersey
February 2020 to Present
I do roadside assistance lock outs,tire changes, fuel & jump starts . Shift Manager
Pizza Hut-Shenandoah, IA
August 2008 to July 2018
I ran a shift of 6 to 8 people
Counted money
Book work
Cooked
Waited tables
Inventory
Interviews
Did just about everything a manager would do . Expect the GM job . On-Site Property Manager
Days inn-Shenandoah, IA
February 2005 to August 2015
1. I took care of a 55 room property. Job duties were I did the hiring & firing of the crew members 15 . Also I did the schedule. Did Accounts payable & accounts receivable. Did some housekeeping & laundry. Took very good care of our guest.
Education
GED
Iowa Western Community College - Council Bluffs, IA January 2015 to August 2016
Skills
• Property marketing and promotion
• Assistant Manager Experience
• Cash Handling
• Food Service
• Laundry
• Management
• Property Management
• Shift Management
• Food Preparation
• Food Safety
• Merchandising
• Cleaning Experience
• Supervising Experience
• Cooking
• Food Handling
• Store Management Experience
• Cashiering
• Hotel experience
• Front desk
• Sales
• Office Management
• Microsoft Word
• Serving Experience
• Restaurant Management
• Kitchen Experience
• Inventory Control
• Guest Services (10+ years)
• Commercial Cleaning
• Host/Hostess
• Profit & Loss
• Retail Sales
• Pricing
• Recruiting
• Payroll
• Financial Report Writing
• Leadership
• Microsoft Outlook
• Communication skills
• Operating systems
• Customer service
• Math
• Organizational skills
• Kennel experience
• Van driver
• Clerical experience
• Hospitality
• Computer skills
• Typing
• Pet care
• Animal care
• Time management
• Tire Service
• Oil Change
• Pet Grooming
• Veterinary Assistant
• Photography
• Veterinary Technician Experience
• Marketing
• Computer literacy
• Software troubleshooting
• Windows
• Adobe Photoshop
• Front desk
• Office management
• Guest services
• Hospitality
• Hotel experience
• Upselling
• Food handling
• Google Docs
• Cash register
• Property management
• Cash handling
• Payroll
• Photography
• Guest relations
• Marketing
• Door-to-door
• Section 8
• Leadership
• Pricing
• Heavy lifting
• Merchandising
• Outside sales
• Social media management
• Telecommunication
• Typing
• Shift management
• Supervising experience
• Bookkeeping
• Personal assistant experience
• Account management
• Employment & labor law
• Retail sales
• Sales
• Customer service
• Mobile marketing
• Driving
• Clerical experience
• Cooking
• Serving
• Restaurant experience
• Customer support
• iOS
Certifications and Licenses
Driver's License
Guard Card
Assessments
Administrative assistant/receptionist — Proficient December 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Customer service — Proficient
December 2023
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
October 2021
Responding to customer situations with sensitivity Full results: Proficient
Front desk agent (hotel) — Proficient
July 2022
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Customer focus & orientation — Proficient
July 2022
Responding to customer situations with sensitivity Full results: Proficient
Administrative assistant/receptionist — Proficient January 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Work style: Reliability — Proficient
May 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Attention to detail — Proficient
July 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Retail customer service — Proficient
July 2022
Responding to customer situations in a retail setting Full results: Proficient
Delivery driver — Proficient
May 2022
Interpreting instructions or signs and solving problems Full results: Proficient
Work style: Professionalism — Proficient
July 2022
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Delivery driver — Proficient
December 2022
Interpreting instructions or signs and solving problems Full results: Proficient
Filing & organization — Proficient
May 2024
Arranging and managing information or materials using a set of rules Full results: Proficient
Work motivation — Proficient
July 2022
Level of motivation and discipline applied toward work Full results: Proficient
Security guard skills — Proficient
December 2023
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Front desk agent (hotel) — Proficient
February 2023
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Retail merchandising — Proficient
May 2024
Planning, designing, building, and maintaining merchandise displays Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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