Customer Service Medical Assistant
Resume:
Kadijah Gregg
Hobe Sound, FL *****
*************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Certified Phlebotomist
Jupiter Medical Center - Jupiter, FL
March 2022 to June 2023
Collecting blood specimens from patients
Medical Assistant
Fortis College - Port Saint Lucie, FL
August 2020 to September 2022
Interviewing patients
Phlebotomy
Injections
EMR
Vital signs
Triage
• Performed in-office procedures
• Provided patient care
• Obtained patient vitals
• Performed blood draws
• Triaged patients
• Responsible for back office duties
Hostess/,food service
Sodexo - Jupiter, FL
January 2021 to March 2022
Hospital hospitality, taking trays to patients, running the tray line Tray Line Worker
Sodexo - Jupiter, FL
December 2020 to March 2022
Giving patients their food, hospitality
• Ensured OSHA management standards of completion were consistently followed Caregiver
Perfessional care coordinators - West Palm Beach, FL November 2020 to January 2022
Companionship
Sales Associate
Beall's Outlet - Tequesta, FL
May 2018 to February 2020
Cash handling, processing clothes, customer service, retail Housekeeper
Brookdale - Jupiter, FL
April 2018 to October 2019
1. Cleaning patients room
2. Cleaning TV room area
3. Supplying things in rooms
Med Tech
Brookdale - Tequesta, FL
July 2019 to July 2019
• Passing out meds to residents
Deli Clerk
The Fresh Market - Jupiter, FL
December 2017 to December 2018
Serving food, customer service
Housekeeping
Hilton Worldwide - Stuart, FL
October 2016 to January 2018
Cashier
Walmart
Sales Associate
Cashier/liquor store associate
Walmart - Stuart, FL
March 2017 to December 2017
Cashiering was one of my very first jobs. It was at Walmart taught me a lot like counting well and patience. Customer Service Associate
Walmart - Stuart, FL
April 2014 to November 2015
• Managed customer accounts
• Greeted customers
• Conducted customer service surveys
• Handled reservations
• Responded to inquiries and issues
• Operated the cash register
Med Tech
Behavioral Health Technician
The Detox Center - Daytona Beach, FL
April 2012 to May 2014
Recovering addicts, charting, helping patients recover and over come their addiction . Education
None in Nursing
Bethune-Cookman University - Daytona Beach, FL
August 2012 to May 2014
High school diploma
South Fork High School - Stuart, FL
August 2009 to May 2012
Associate's degree
Skills
• Cash register (5 years)
• Retail sales (5 years)
• Customer service (5 years)
• Retail (5 years)
• Time management (5 years)
• Front desk (2 years)
• Receptionist (2 years)
• Filing
• Med tech (1 year)
• Housekeeping (5 years)
• Fast learner (10+ years)
• Great attitude (10+ years)
• Team player (10+ years)
• Excel (4 years)
• Microsoft office (5 years)
• Word (4 years)
• Cleaning (6 years)
• Communications (6 years)
• Hospitality (3 years)
• Cashiering (7 years)
• Vital Signs (3 years)
• Medication Administration (1 year)
• Medical Records (2 years)
• Patient Care (2 years)
• EMR Systems (1 year)
• Medical Office Experience (1 year)
• Laboratory Experience (2 years)
• Caregiving (2 years)
• Medical Billing
• Laundry (4 years)
• Phlebotomy (4 years)
• Venipuncture (3 years)
• Hospital Experience (3 years)
• Meal Preparation (3 years)
• Clerical Experience (2 years)
• Triage (2 years)
• Experience Administering Injections (2 years)
• Medical Terminology (2 years)
• Medical Coding (2 years)
• Medical Scheduling (1 year)
• Patient observation (4 years)
• eClinicalWorks (2 years)
• Documentation review (2 years)
• CPT coding (2 years)
• ICD-10 (2 years)
• Dermal fillers
• Anatomy Knowledge (3 years)
• Computer Skills (5 years)
• ICD Coding (2 years)
• Employee Orientation
• EHR systems (2 years)
• Cerner ÝÞ^\ Y[ ÙBR[ Ý ÙH \ Y XØ][ۂQ\XÂU [ Øܚ\[ۂPÙ
• Blood sampling (4 years)
• Insurance Verification
• Epic
• Surgery
• Grocery store
• Hotel experience
• QuickBooks
• Documentation review
• Urgent care center
• Urgent care
• Weight loss
• Inpatient
• Supervising experience
• Dermatology
• Clinical trials
• First aid
• Vital signs
• ICD coding
• Ob/Gyn
• Front desk
• Medical office experience
• Organizational skills
• Medicare
• English
• Computer skills
• Communication skills
• Medical records
• EMR systems
• Restaurant experience
• Host/hostess experience
• Microsoft Office
• Pediatrics
• Customer support
• HIPAA
• Medical terminology
• Customer service
• Primary care
• EHR systems
• Sales
• Retail sales
• POS
• Basic math
• Medical imaging
• Sonography
• Resident's rights
• Patient care
• Cash handling
• Cash register
• Typing
• Specimen collection / processing
• Medical coding
• ICD-9
• ICU experience
• Computer hardware
• Laboratory experience
• Heavy lifting
• Serving
• Data collection
• Guest services
• Inventory control
• Inventory management
• Triage
• Insurance verification
• Patient service
• Time management
• Urology
• eClinicalWorks
• Office experience
• Care plans
• Phone triage
• Microsoft Word
• Microsoft Excel
• Addiction counseling
• Microsoft Outlook
• Nutrition
• Clerical experience
• Retail math
• Intake
• Wound care
Certifications and Licenses
CPR
December 2020 to Present
CNA
Present
AHA Certification
Present
BLS Certification
Present
Certified Phlebotomist
April 2022 to Present
Certified Medical Assistant
Certified Medication Aide
First Aid Certification
Certified Medication Technician
Clinical Laboratory Scientist License
Certified Phlebotomy Technician
CPR Certification
Driver's License
CCMA Certification
Teaching Certification
AED Certification
APRN
RMA
LVN
Certified Behavioral Health Technician
Assessments
Medical terminology — Proficient
September 2021
Understanding and using medical terminology
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Skills
Customer Service (1 year), fast learner (Less than 1 year), Receptionist (1 year), RETAIL SALES (1 year), Front Desk, Houskeeping (3 years), Hospital, Cleaning, Time Management, Communications, Hospitality, Filing, Med tech (1 year), Word, Excel, Cash Register, Microsoft Office, Housekeeping, Serving Experience, certified phlebotomist
SKILLS
Good Communication skills, been in customer service/retail for 3 years. I do housekeeping on the side im a
fast learner, && willing to work, i work hard && i have a great attitude and im also a team player. (2 years) I have 3 kids so I work very well with children.
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