Customer Service Marketing Assistant
Resume:
GLADYS
MARIUS
G
M Nassau, Bahamas
**********@*******.***
PROFESSIONAL SUMMARY
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. SKILLS
• Decision-Making • Problem-Solving • Complaint resolution
• Team Development • Leading Team Meetings • Time Management
• Positive and Constructive Feedback • Performance Evaluations EXPERIENCE
Marketing Assistant July 2022 - August 2023
Legendary Executives Anaheim, CA
Provided administrative and clerical support to Marketing Managers and are Responsible for organizing events, contributing to the annual marketing plan, helping implement and monitor marketing campaigns, handling correspondence, and assessing the effectiveness
•
Coordinated schedules and appointments for sales team members tracked, collated, and maintained inventory of marketing materials.
•
• Assisted with execution of marketing campaigns, preparing content and collateral. Concierge Supervisor November 2021 - July 2022
Aliv Nassau, BHS
• Selling phones
• Assist Customers effectively by solving customer disputes
• Create and Maintains service reports
• Coached, supported, and developed a team with the goal of continuous growth and skill improvement
• Managed over 50 customer calls per day and increased sales by 10%. Business Owner September 2019 - Current
Toys N US Nassau, BHS
Driven retail professional with top-notch sales abilities, service-oriented nature, and an analytical approach to resolving customer problems
•
• Sells adult toys and care products while adapting to new industry trends and changing customer desires
• Increased sales by 15% through consultative sales techniques and diligent attention to individual needs
• Knowledgeable about product merchandising, payment processing, and cleaning
• Dedication to customer satisfaction and loyalty through superior work ethic and organizational strengths
• Accepting and open to all types of kinks, sexualities, and people. Supervisor January 2016 - January 2019
Sandals Resorts International BHS
• Provides direction to the Customer Service Division by assigning, directing, and reviewing staff work Supervisory duties include training, writing, conducting performance appraisals, and assisting in department budget preparation.
•
Furniture Assembler January 2014 - January 2015
Suddth, Bahamar Nassau, BHS
• Coordinated with delivery personnel to ensure accurate shipment of assembled products.
• Disassembled furniture for repairs or modifications as needed.
• Collaborated with team members to ensure timely completion of projects.
• Maintained clean and organized workspace to promote safety and efficiency.
• Implemented time-management strategies to maximize productivity during work hours. EDUCATION
Associate of Arts - Social Sciences March 2026
Washington State University, Pullman, WA
LANGUAGE
Proficient (C2)
English
Contact this candidate