Customer service specialist
Resume:
Janna Hibbs
Colorado Springs, CO *****
*********@*****.***
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable interactions with all customers. Work Experience
Retail Merchandiser
Advantage Solutions-Colorado Springs, CO
February 2022 to January 2023
Maintained specific store merchandise in several areas of all Safeway and King Soopers stores, as well as Walgreens and Target stores throughout Colorado Springs. I built visual displays and kept up areas cleanliness and organization and kept track of all inventory providing company order forms when needed. Waitress
Amanda's Fonda-Colorado Springs, CO
March 2021 to November 2021
Made advertisements in the windows and on signs outside. Helped introduce digital menus. Provided an enjoyable family dining experience.
Sales Representative
Southern Colorado Roofing-Colorado Springs, CO
March 2020 to June 2021
Outside, door to door canvasing for storm damaged roofs and windows. Completed projects from lead to end. Helped homeowners file insurance claims, worked with insurance adjusters to determine amount of claim, per damage. Ordered all materials needed, scheduled roofers and scheduled deliveries of materials. Collected insurance funds throughout project. Was mainly a seasonal position but greatly enjoyed my time at this company before they closed due to personal matters. Sales Associate
7-Eleven-Colorado Springs, CO
May 2017 to April 2020
Sales associate/ cashier/ stocker graveyard shift. Ran entire shift by myself which included receiving the delivery trucks, checking in all items digitally with scanner to track inventory, and restocking shelf's or putting overflow into store room, in an organized manner, all while maintaining normal customer interactions as a cashier and regular shift cleaning duties. Education
Some college in Business Management
Pikes Peak Community College - Colorado Springs, CO April 2005 to January 2006
Skills
• Assisted the Implementation of digital menus -
• Sales (6 years)
•
• Friendly demeanor
• Beverage preparation
• Customer service (10+ years)
•
• Item promotion
• Helped explain the use of digital menus to guests
• Compliance standards
• Multitask
• Menu memorization
• Door-to-door sales (1 year)
•
• Planograms
• Inventory Control
• Merchandising
• Serving Experience (5 years)
• Marketing
• POS (6 years)
• Cash Handling (10+ years)
• Retail Sales (4 years)
Certifications and Licenses
Food Handler Certification
Additional Information
Started my own retail business online in 2022-2023 while staying home to help my daughter with my first grandchild. Found the online retail sales to be much more difficult than I anticipated!
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