Customer Service Delivery Driver

Professional Summary:

Determined and Dedicated U.S. Air Force veteran with more than ten years of experience in customer service and inventory management. My experience in the fast-food industry has resulted in enhanced skills in communication, following detailed written and verbal instructions, and a heightened attention to safety protocols. My involvement in the military provided me with advanced training in communication, adaptability, and organization. Proficient at, and enjoy working interdependently with others, as well as independently to achieve and surpass company goals.

Work History:

Store Clerk 2018 - Present

Clark’s Star Convenience, Fort Dodge, IA

●Consistently followed company procedures, and safety regulations.

●Experienced in communicating reliably with customers to ensure high levels of customer satisfaction.

●Reliably stocked shelves as directed by manager.

Customer Service 2016 - 2018

Highway 20 Liquor, Fort Dodge, Iowa

●Welcomed customers entering the store and assisted them in locating any product that they needed.

●Accurately conducted customer purchases ensuring that proper change was made for cash sales, and receipts issues for credit card purchases.

●Assisted manager in conducting weekly inventories.

Delivery Driver/Assistant Manager 2012 - 2016

Domino’s Pizza, Fort Dodge, Iowa

●Consistently delivered product to customers in a timely manner.

●Accurately processed payments for customers in an expedient manner.

●Assisted in conducting inventory of products to ensure we had enough to maintain customer satisfaction.

Military Experience:

United States Air Force – Munitions Apprentice

●Received advanced training in communicating clearly in high stress environments.

●Trained to conduct accurate inventories of various types of munitions in support of combat operations.

●Consistently required to communicate with team members and other units to coordinate operations in a clear and concise manner.

Additional Skills Gained Through Military Experience:

●Teamwork

●Leadership

●Logistics

●Training Personnel

●Professional Development (Self and Team Members)

●Strategic Thinking

●Risk Management

●Clear Communications in high stress environments

●Adherence to Regulations and Policies

Education/Certifications

●High School Diploma from Fort Dodge High School, Fort Dodge, Iowa

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