Customer Service Warehouse Worker

***********@*****.******* com Quakertown, Rainear PA +1-267-***-****

WORK HISTORY

Logistics Shipping Coordinator at NCC AUTOMATED SYSTEMS 09/2019 - 11/2023 (4 years)

Shipping and Receiving Processes Raw Materials Handling Shipment Preparation Inventory and Supply Control Rate Negotiations International Shipments Equipment Operation Storage Coordination OSHA Standards Overhead Cranes Documentation Skills Office Supplies and Inventory Export Compliance Conveyor Systems Equipment Inspection Professional Relationships Teamwork Skills Shipment Booking Pallet Organization Shipping Documentation Cleanliness and Organization Workplace Safety Inspect Shipments ERP and SAP Prepare Packages Phone and Email Communication Order Packing and Shipping Package Shipment Warehouse Worker at Centurion Medical Supplies

04/2016 - 01/2019 (3 years)

Maintaining accurate stock rotation.

Picking orders to be shipped out Fed ex UPS or LTL freight and some TL freight.

Loading and unloading of trucks along with receiving in stock for put away into inventory.

Mainly using high reach lifts and some stock pickers. Traffic Coordinator at Avery Dennison

10/2010 - 03/2015 (4 years)

Shipping and Receiving * Scheduled and secured trucking for LTL freight, OTR freight, and overseas shipping containers.

* Sent out quote requests to carriers to bid on any truckload or expedited freight when no current contracted carriers were available.

* Adhered to shipping guidelines and budgeted costs established by our central transportation hub in Ohio, while communicating and developing solutions to problems arising concerning those set guidelines.

* Developed, maintained and communicated the shipping plan to be carried out across all 3 shifts.

* Supervised the loading and unloading of trucks and the manpower needed across all shifts to meet workload requirements.

* Managed the jockeying of trailers in and out of the 10 active docks.

* Communicated shipping solutions to daily problems with set delivery dates to keep an accurately communicated traffic flow of materials for manufacturing, management, customer service, trucking companies, vendors, other sister facilities, and our customers.

* Processed all the administrative and billing responsibilities for the department.

* Maintained accurate, readily available shipping and receiving records, while trafficking that information when requested from any party or person in need.

Warehouse Supervisor at Moyer Inc

03/1999 - 09/2010 (12 years)

Pet and Animal Feed Division * Supervised between 5 - 7 employees in warehousing, shipping and receiving operations.

* Provided oversight and supervision for the warehouse support with the customer service for the company retail store.

* Maintained cycle counts and communicated inventory shortages daily for the production supervisor.

* Trained and certified forklift operators for the warehouse.

* Communicated closely with the transportation manager and reported any departure time issues for any outgoing freight.

Shipper Receiver at Pennfield Precision Inc.

06/1995 - 01/1999 (4 years)

Shipping Receiving Packaged machined parts for UPS and palletized shipments for LTL freight.

* Operated forklifts inside and outside the plant for various shipping and receiving responsibilities.

* Filled in when needed driving a straight truck to deliver parts to various local vendors.

* Assisted in tracking parts between each operation as they moved internally between machines and externally for operations to outside vendors.

EDUCATION

Graduated 1970

Forklift Certified

Graduated 1970

Yard Truck Certified

Graduated 1970

Driver s License

Graduated 1970

High School Diploma

Faith Christian Academy

Graduated 1992

SKILLS

business development, 10 years

customer service, 20 years

improving customer relations, 20 years

communications, 20 years

sales management, 10 years

stock merchandise, 20 years

operate cash register, 20 years

use crm software, 20 years

generate revenue, 20 years

customer retention, 10 years

lead generation, 10 years

LANGUAGES

Spanish, Bilingual

SOCIAL NETWORKS

Facebook, https://Yes

Twitter, https://No

Linkedin, https://www.linkedin.com/in/catherine-l-jackson-375700126 ABOUT ME

I served in the military

I have a drivers license

I have management experience : 10 years

I have a security clearance

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