Customer Service Data Entry
Resume:
Raquel Gonzalez
Bilingual:Spanish/English
Odessa, TX 79761
**********@*****.***
Salary desired- $17-20.00 hr
Authorized to work in the US for any employer
Work Experience
Order Picker/Production
Wesco Specialist, Inc-Midland, TX
November 2023 to January 2024
Picking parts from warehouse for electrical companies and more.. Assembler
Johnson Controls-Lubbock, TX
January 2022 to December 2022
Assembly for commercial sprinklers
Production Worker
DYNAMIC FOODS-Lubbock, TX
March 2021 to February 2022
Packing Production..Pack for Costco and H.E.B
Packer
Shearer's Foods, LLC-Lubbock County, TX
October 2019 to March 2021
Must make sure all packing is correct in boxes and must meet quota at end of day. Seed Technician
Monsanto-Lubbock, TX
October 2018 to October 2019
Make sure all elevators run correctly...Do floor clean ups due to seed drop .. Maintaining all equipment...etc..
Account Manager
Strata Medical Innovations-Lubbock, TX
March 2017 to October 2018
Customer service,answer phones,filing,data entry,schedule appointments delegate accounts and whatever task comes along...
Understanding the Changes to ISO 13485:2016
LN GMED Understanding EN ISO 14971:2012
Medical Device Directive and Role of Competent Authority/Notified Bodies Week 5.1 Store Manager
My Boot Store-Lubbock, TX
October 2014 to February 2017
Responsibilities
Customer Service,collections,sales,filing,inventory,schedules and any other task that may arise. Accomplishments
Lot of great knowledge on running a business..
Housekeeping
Lubbock Hospitality-Lubbock, TX
March 2015 to October 2015
Responsibilities
Clean rooms,dusting, mopping,sweeping and take out trash.. Accomplishments
I enjoy my co-workers and the patience in the building. . Skills Used
Customer service and housekeeping
Housekeeping
PM Maintenance-Lubbock, TX
March 2014 to January 2015
Responsibilities
Dusting, vacuuming, clean all doctors areas, mopping and sweeping Accomplishments
I enjoyed my wk and the people i worked with
Skills Used
Customer service n housekeeping
Collections/Accounts Representative
Allen Adkins law Firm-Lubbock, TX
March 2008 to May 2014
Responsibilities
Answering fones, customer service,filing, and resolving collection accounts. Accomplishments
Working with the public and a great learning experience. . Skills Used:
Customer service
Accounts representative/Collection's Specialist
Fiesta Acceptance-Lubbock, TX
January 2007 to March 2008
Responsibilities
Responsibilities included collections on open accounts, customer service issues, delegate accounts, verify auto insurance, and process auto claims.
Accomplishments
Great learning experience.
Skills Used
Fones skills and lots of computer skills
Production Leader
Tyco Fire and Building-Lubbock, TX
August 2005 to September 2006
Responsibilities
Included building sprinklers, producing tickets for shipment, delegating over 40 employees out of production floor. .
Skills Used
Lots of ARITHMETIC and communicating skills
Customer Service Representative
Wells Fargo Phone Center-Lubbock, TX
May 2004 to August 2005
Responsibilities
Responsibilities included answering phones, bank claims, and customer service. . Receptionist
Herrera Law Firm-Odessa, TX
January 2002 to January 2004
Responsibilities
Responsibilities included answering telephones, scheduling appointments, running documents to Courthouse for law Firm, filing insurance claims and assisting during court cases... Education
High school or equivalent
Odessa High School - Odessa, TX
Skills
• marketing (4 years)
• retail sales (10+ years)
• training (10+ years)
• sales (10+ years)
• Quality Management (2 years)
• Product Development (10+ years)
• ISO 13485 (3 years)
• Quality Systems
• ISO 9001 (2 years)
• Data Collections (10+ years)
• Research & Development (2 years)
• Office manager experience (6 years)
• Assembly
• Guest services
• Customer support
• Databases
• Forklift (3 years)
• Assembly
• Customer service
• Order fulfillment
• Merchandising
• Cash handling
• Clerical experience
• Front desk
• Warehouse experience
• Order picking
• Mechanical knowledge
• Organizational skills
• Industrial equipment
• Data collection
• Retail sales
• Hospitality
• Banking
• ISO 9001
• Manufacturing
• ISO 13485
• Store management
• Cash register
• Sales
• Product development
• Office management
• Distribution center
• English
• Pallet jack
• Materials handling
• Shipping & receiving
Certifications and Licenses
Forklift Certification
Pallet Jack Certification
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