Customer Service Representative
Resume:
Tremain Burgess
Excellent and outstanding customer service representative. Experience in being a products manger in sale for technolog plus retail sell/merchandising. And a outgoing business administrator.
Florence, SC 29501
************@*****.***
My name is Tremain Burgess and I am educated with associate degree from Francis Marion University in South Carolina for business administration and I am experienced in customer service, retail sales and merchandising plus B2B sales. I really have a strong passion for people in customer service businesses especially selling and retail. I'm enjoy working with clients at any time to help resolve any statements of issues that they're currently having at that moment or don't understand. I love speaking with customers so they can enjoy a good customer service representative. With the education I am proficient in business management scenarios situations and also a good credit advisor from Lexington law firm. I like to build off of dedication and hard work. From managing businesses and overseeing sales at my past jobs I am a good asset to any company or small or local businesses that I am associated with.
Authorized to work in the US for any employer
Work Experience
Retail Merchandiser
Driveline Retail Merchandising - N/A
January 2024 to Present
Retail Merchandiser
Field Merchandiser
RMS Retail Merchandising Services - Brooklyn Park, MN November 2023 to Present
Retail Merchandiser
Sells Associate
GNC Holdings Inc - Florence, SC
November 2023 to January 2024
Customer service/retail
CSR - Customer Service Representative/Dispatcher
Associate Asset Recovery - Florence, SC
November 2023 to December 2023
Repo dispatcher and data entry reporter
Sell Associate
Overstock mattress and Furniture - Florence, SC
September 2023 to December 2023
I sell the furniture with a commission. My other responsibility is updating the store and inventory. Faneuil
Customer Service Represenative - Florence, SC
January 2023 to August 2023
Customer service representative
WEC Wisconsin Energy Company and Dominion Energy Company Customer Service Representative
AT&T - United States
March 2022 to October 2022
Customer service representative
Customer Service Representative
T-Mobile - United States
September 2017 to January 2020
Customer service representative
Customer Service Representative
Lexington Law - South Carolina
December 2016 to February 2017
Customer service representative
Receptionist
Lake City Medical - Lake City, SC
February 2014 to October 2016
Receptionist/Front Desk
Education
Associate's degree in Business Administration
Francis Marion University - Marion, SC
August 2010 to December 2016
12 in student
Lake City High School - Lake City, SC
August 2006 to May 2010
Skills
• Customer Service6 (6 years)
• Front Desk (6 years)
• Data Entry (6 years)
• Phone Etiquette (6 years)
• Microsoft Outlook (6 years)
• Research (6 years)
• 5G (6 years)
• Insurance sales (6 years)
• Customer support
• Internet Of Things (IoT) (6 years)
• 4G/LTE (6 years)
• Presentation Skills (9 years)
• Project Management (3 years)
• Telecommunication (6 years)
• Agile (4 years)
• Ethernet (10+ years)
• CSS (3 years)
• Operating systems (10+ years)
• Windows (10+ years)
• Business (6 years)
• Android (10+ years)
• LAN (10+ years)
• Software Testing (6 years)
• B2B (5 years)
• Leadership (10+ years)
• Human resources (9 years)
• Marketing (3 years)
• Negotiation (6 years)
• Retail sales (2 years)
• Cold calling (2 years)
• iOS development (3 years)
• Recruiting (6 years)
• Serving (Less than 1 year)
• Software troubleshooting (6 years)
• Zendesk (6 years)
• Employment & labor law (4 years)
• HIPAA (3 years)
• Databases (5 years)
• Computer Networking (7 years)
• Inside sales (6 years)
• QuickBooks (8 years)
• SaaS (6 years)
• Adobe Acrobat (10+ years)
• VoIP (5 years)
• Sales
• Retail sales
• POS
• Guest services
• Cold calling
• Front desk
• Windows
• Google Suite
• Mac OS
• Salesforce
• Analysis skills
• Customer service
• Technical support
• Telemarketing
• Inside sales
• Outbound sales
• Leadership
• HIPAA
• Telecommunication
• Human resources
• Merchandising
• Android
• VoIP
• Office management
• Workday
• iOS (10+ years)
• Banking
Assessments
Inside sales — Proficient
November 2022
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Work style: Reliability — Proficient
December 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Call center customer service — Proficient
November 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Retail customer service — Proficient
September 2023
Responding to customer situations in a retail setting Full results: Proficient
Cooking skills: Basic food preparation — Proficient December 2021
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Outside sales — Proficient
November 2022
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Management & leadership skills: Impact & influence — Proficient November 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Sales skills — Proficient
June 2022
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate